[Resolved]  Airtel Digital TV Connection Problem — set top box

Address:Madurai, Tamil Nadu

sir,
Sub: set top box problem and corresponding signal problem
Ref No: airtel digitaltv card no: [protected].

we have been not getting connections for the past two days. i kindly request u to do needy in this case by sending your agent for service in this regard by contacting me to my mobile no:[protected].....waiting for your reply to the mail address n.[protected]@gmail.com....

Thanking you
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Oct 18, 2016
Complaint marked as Resolved 
Verified Support
Mar 09, 2013
Airtel Customer Care's response
Namaste Mr.Karthik,

This is to inform you that your concern listed on 07 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Verified Support
Mar 10, 2013
Airtel Customer Care's response
Namaste Mr. Karthik,

Further to our discussion dated 07 Mar. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Complaint comments 

Comments

digitalTV connection — set top box is not working

airtel custmor care service is very very bad...no one to receive the complaint...
plss visit engineers to my home...my stb is not working...this is booked on name J.P Gupta...n customer ID is[protected]...

AIRTEL DIGITAL TV — Airtel Digital TV Connection

I have purchase the digital TV connection on 12th Oct Via Credit card payment from Internet. Till 23rd I have not get any return back/ call- from this completely irresponsible company.
I spoke to Customer care dept for 5-6 time and every time they informed me that Sir, we are forwarding the complain and our back end tem will contact with you within 24 hrs. But it never ends. Still I am waiting for their call.

I think this digital TV Company should ban from next couple of years for their irresponsible service and using public money for 10-15 days.

Airtel Digital Connection — connection problem

Dear.
Sir.


My Airtel DTH Conection Is Not Proparly Fit By airtel Sub Delar.
So Please Fit My DTH Conection.



Thanking You.

Regards.
Avinash David
Shankar nagar Pandhurna
480334.
Phone No-[protected].

air tel digital tv — Connectivity

Dear Sir,

I purchased one Sony Bravia HD (HX-800-46) TV on 10.03.2011,where I got one activation Kit from Air tel on paying Rupees 1000.00 extra.Till date Air tel Digital TV could not established connection with my new TV.I tried with Air tel customer at-least 20 time to short out the problem but all the time they gave me wrong feed back and resultant no connectivity yet.Now,I want my money back immediately so that I can go to a better service provider to view TV.
Regards,
B.J.Hazarika.
Mob No. [protected]

Airtel digital tv connection issues — airtel digital tv issues

Airtel digital tv's [protected] never went to customer care service rep.

I had an issue with connectivity called rep 1000 times,keep on saying same word 'swicth-off and on'.
id:[protected].
they have mapped wrongly with another id-[protected],i have informed 1 year back on this issue,still no response.

recently i have recharged with 200/-,its showing errorcode 4..but they are daily deducting amount from my account.

PLEASE DONT EVER TAKE AIRTEL DIGITAL CONNECTION.

Pratap
Namaste Mr. Karthik,

We would like to inform you that your concern listed 07 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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