[Resolved]  Airtel DTH - Mumbai — No service after raising concerns at customer service

AirTel — no any customer service

dear sir i will lost my cell phone in the market.i will call log in nearest police station.But your deler told no any blank sim cad in bihar.my no is [protected] so kindly genrae my no in new sim card.






Regards
vikash anand
Chand chouwara
Gaya823001(Bihar)

Airtel DTH — AFTER SERVICE

Dear Sir,
My customer id is [protected]. i bought airtel dth 4 months back, but form the first month i am getting problems.
1.My recharge amount is not transfered in my account and service is blocked, after 3 days they start it.
2.Now for last 7 days again set top box is having some problem and no one is attending. First complain no. is 2423361 Second complain no is 3333736 registered by cutomer care.
3.A massage is recived by AIRTEL DTH that your complain is solved and if you satisfied sent us massage on thier no.
3.Again today (First time in 7 days) thier service engineer is called me said that i will come tomorrow,

i cant understand that i did some mistake to buy this AIRTEL DTH.

rishi chandrayan

Airtel DTH Service — no customer service

I have airtel DTH connection having problem in its signal and there is disturbance on scren in every five minutes vand I had tried to take the service from coustomer care but they are keeping the call on hold for 00d minutes and even after connecting with their representative he disconnect the call pls let me know is airtel will clear the problem my contact no is [protected]

Namaste Kiran,

This is to inform you that your concern listed on 16 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Kiran,

Further to our discussion dated 16 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Kiran,

We would like to inform you that your concern listed 16 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33