SBI — ATM fault, money not received but amount deduct from my account.

Address:Hyderabad, Andhra Pradesh

I am Narendra Enamala savings bank account holder at SBI, Kodur branch, my account no is [protected] with Rs.2006/- balance in my account as on 06.11.2013. On 31/08/2013 I visited the State Bank of India (SBI)- ATM WDL ATM 1087 SBI KOHINOOR BNAJARA HYDERABAD AP IN for withdrawing sum of amount Rs.6000/- at about 06.05 PM. After inserting my ATM card in the slot of State Bank of India (SBI) ATM Machine, and given required information which was asked by the State Bank of India ATM Machine, after doing all exercise in the screen there was a message stating that “Sorry unable to process” Unfortunately no amount was ejected from the currency slot of the machine and transaction slip generated. "sorry unable to process" response code 072 But Rs.600/- debited from my account I had ATM generated slips with me. But, still no amount returned into my account I request you to kindly do the needful at the earliest possible to revert the amount. Thanking you Yours faithfully NArendra Enamala Mobile: [protected] E-mail:[protected]@gmail.com
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Nov 07, 2013
Updated by Narendra Enamala
I am Narendra Enamala savings bank account holder at SBI, Kodur branch, my account no is [protected] with Rs.2006/- balance in my account as on 06.11.2013. On 06/11/2013 I visited the State Bank of India (SBI)- ATM WDL ATM 1087 SBI KOHINOOR BNAJARA HYDERABAD AP IN for withdrawing sum of amount Rs.6000/- at about 06.05 PM. After inserting my ATM card in the slot of State Bank of India (SBI) ATM Machine, and given required information which was asked by the State Bank of India ATM Machine, after doing all exercise in the screen there was a message stating that “Sorry unable to process” Unfortunately no amount was ejected from the currency slot of the machine and transaction slip generated. "sorry unable to process" response code 072 But Rs.600/- debited from my account I had ATM generated slips with me. But, still no amount returned into my account I request you to kindly do the needful at the earliest possible to revert the amount. Thanking you Yours faithfully NArendra Enamala Mobile: [protected] E-mail:[protected]@gmail.com
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problem...resolved..with in 12 hours...thank you very much SBI team

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