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State Bank of India [SBI]

[Resolved]  SBI Card — credit balance and railway point benefit

Address:New Delhi, Delhi

Dear Sir, I had using SBI Railway credit card and I got 2710 irctc railway reward point but sbi card team had not pay membership fee to subhyatra on time so that my reward point is value Rs. 2710 is expire due to non use within three year. I told to many communication but not resolution. I pay my all dues and close my card but I pay extra against this but I does not get refund my money.I have many communication to sbi card. when your required i will provided to you Please refund of my money for rs. 2710 + credit balance of rs. 236.59 = 2946.59 kapil kumar goyal card no. [protected] [protected]
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Aug 14, 2020
Complaint marked as Resolved 
May 22, 2014
Updated by Kapil K Goyal Kapil K Goyal on May 22, 2014
Dear Sir, I had using SBI Railway credit card and I got 2710 irctc railway reward point but sbi card team had not pay membership fee to subhyatra on time so that my reward point is value Rs. 2710 is expire due to non use within three year. I told to many communication but not resolution. I pay my all dues and close my card but I pay extra against this but I does not get refund my money.I have many communication to sbi card. when your required i will provided to you Please refund of my money for rs. 2710 + credit balance of rs. 236.59 = 2946.59
kapil kumar goyal card no. [protected] my phone no.[protected]
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3 Comments

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Comments

Dear Kapil,

Thanks for sharing the card details, we will get in touch with you soon and address your concern at the earliest.
Although we would request you not to post your contact and card details publicly but mail us at [protected]@sbicard.com next time.


Regards,
SBI Card
Reply
Dear Kapil,

We are working on your concern and will get back to you soon with an update.


Regards,
SBI Card
Reply
Dear Kapil,

Thanks for talking to us.Trust your query have been responded. Please call SBI Card helpline for further assistance.


Regards,
SBI Card
Reply

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