SBI Credit Card — Gift Claim against targeted purchase

Address:

Burdwan, West Bengal, 713301

My name is Manojit Sarkar, my SBI credit card no. is [protected]. I have received the following SMS on 06/08/2015 from "044210":-"Dear SBI Cardholder, spend Rs.13243.9 more to reach target of Rs 75000 on or before 16Aug'15 with your SBI Card & get FREE Giordano Dual Time Leather watch worth Rs.3650. Not valid on cash&fuel.T&C". Getting the said SMS, I have spent Rs. 5070/- at Pepe Store Asansol on 9th August’ 2015 and spent Rs. 10045/- at Levis Store G.T. Road Asansol on 9th August’ 2015. Which sums up to Rs. 15115/- which is more that Rs. 13423.9/- that is the targeted amount. This is to inform you that it has been for months that I have fulfilled my target, but, till date I have not received the said gift. I have been writing mail to SBI Credit Card authority every month along with the screen shot of the SMS that I have received. But, there is no positive feedback from them. In the month of August they told me that they have launched a complain and necessary action will be taken. But, nothing has been done. Now, in reply of my last mail, they are writing me that I am not eligible for the said gift, because I need to spent Rs.75, 000 within the offer period (15 July to 16 Aug) but I have spent only Rs. 52652.09. Hence, I am not eligible for Giordano Model 60056 Dual Time Leather Watch. Then, again when I wrote a mail to them proving my eligibility, they are now writing me that they are again lodging a complain again. This is to bring in your notice that how a behemoth organisation like SBI Credit Card is cheating and harassing the customers like. This is also to inform you that I will not make the payment of Rs. 3650/- because of bluff or the cheating that S.BI Credit Card authority is doing with me. They can add as many interest and finance charges for not paying or adjusting Rs. 3650/-, but, I will need those charges as well as the reaming Rs. 3650/- to be justified in court. Regards Manojit Sarkar Assistant Manager-RMD The Times of India-Kolkata