SBI — Credit card not received

gopijothi

from Delhi, Delhi

Address:	603002
Website:	www.sbicard.com

Hi,
I have applied for the SBI credit Card on Sep 4th and got sms on Sep 9th stating that it has been send through Speed Post consignment number EV[protected] stating that I will be receiving the card within 5 working days. But when I tried to track the status through india post it throws message the number entered was invalid.

10 Days back I got call from SBI customer care and got the exact consignment number EH[protected]IN. When checking for the same status it shows that addressed can't be located/identified and went back to Gurgaon.
Again 4 days back I got the call from SBI customer care the card has been sent through Blue Dart courier and will reach me within 3 days. But yet to receive the card.

I lost my patience and got frustration that without receiving the card they send sms to pay the Annual fee for an amount of 567/-.

Please provide a solution to this as I have tried sending complaints to sbi. But there was no proper response so far.
Kindly take appropriate action.

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Comments

mr.sukesh Das

from Pune, Maharashtra

I had applied sbi credit card. And then I receive a call to avail a health insurance for around 500rs for one time. I bought that health insurance. But the credit card is not delivered to me, 3 months has been passed. But I am getting every month credit card statement to pay that amount ie 500.but now its 4th month and my due amount is showing is 2600rs. And I am still not recived my credit card. And without credit card number I am unable to pay my bill. very disgusting service and their policy. I don't know when my card is going to delever to me and how much I have to pay at the end. We aware of this kind of fraud. Even I tried to call multiple times to credit card customer care but my call never connected. Please help me to deal with this situation.