Sharekhan Complaints & Reviews

I have an account in Sharekhan (ID 860308),

On 23rd August I purchased a HDFC tax saving mutual fund through NSE ( MF in demat service which is new service from NSE ) ,
when after three days i asked for the statement from HDFC they told that this folio no. which was shown at sharekhan site against my purchase of 23 august was in name of sharekhan itself so only sharekhan will provide me tax saving statement.

again i called sharekhan customer care they provided me a transaction statement in which only no. of NAV which is allotted to me were shown, I think for tax saving purpose amount which we invested is required.

again when i said to customer care they said that ok we are sending you DP holding statement when i saw that DP holding statement in which price as per last days NAV was shown.
Again the INVEST amount detail was missing.

when i again asked they said no we cant provide you any statement which shows how much amount you invested.

they gave me an SEBI notification that only DP holding is required for tax saving purpose.

and in DP holding statement only no. of NAV is mentioned with price of last day NAV.

How can someone calculate that how much tax benefit i can get from that investment.

Sharekhan people were saying that today your price of investment is 1018 (I invested 1000) you can get tax benefit on Rs. 1018.

can anyone tell me if the price got decreased or increased in the month of march then what would be the tax saving scenario.

As per direction of Sharekhan, I have already applied four times on ‘Client Master Form’ along with a signed cancelled personalised cheque leaf of the my account of HDFC bank and copy of PAN card. I have also mentioned my E-mail account and mobile no. in my application. The said application (on Client Master Form’) was resubmitted again on 13/08/2011 & 16/08/2011 to your Franchisee office - MEHTA STOCK AND SHARES PVT.LTD-II HALL NO. 205 & 312, A-2, SOUTH BLOCK, BAHU PLAZA, JAMMU – 180012. The application was meant to link my HDFC bank a/c for both trading and depository a/c. The said my a/c of HDFC bank is already registered as trading a/c. but I want to link as depositary a/c also. And delink my SBI a/c as depository a/c.

Yours harassed customer,
( Vinay Kumar CHOUDHARY)
client Code: W764183/325
client ID 18000199
Email [protected]@yahoo.co.in

Hi
1 month ago I submmited address change and bank acct form to fc road branch
no reply from them by email
last saturday when I called they said I havent given cheque


my simple question > if they dont see documentation is clear,why they accepted the form ?


This people are really waste of time

Customer ID 264279

sharekhan Ltd

some days ago i loss suffer so I stop trading the last transaction is made SBI 5share which I purchase and sale in june month
from that day there is no statement no call for any balance share in demat
And now i go for closed account they said your account having 2 SBI share, I ask for statement of account which share, They sent me one paper it write 2 share SBI what is this it is not statement
If I am not interested in trading then why sharekhan team pressured me for active account

Few months back a sales manager from IIFL has approached me for opening a D Mat a/c with them as he was unable to meet his target. Once the account is opened he never given me a call. Then he switched over to Sharekhan and again approached me for opening the account free of cost and he will tarnsfer my existing shares in IIFL. Once the account is opened he never bothered to give any call for tips or for trading. It was earlier agreed that he will do teh trading on behalf of me . But he never came back. I have lodged complain against the sales manager and teh branch with Share Khan but theye are not taking any action. These peole are just making people foolish and earning money

Dear Sir,

Sharekhan is Cheater company. sharekhan RM Cheated me. Sharekhan Udaipur Office RM trade in My account with confirm me and make me about 10000 loss.I told all this to sharekhan customer care and Other officer but they dont want to help me.
I Have make Many mail to
[protected]@sharekhan.com, [protected]@sharekhan.com, [protected]@sharekhan.com, But They Every time avoid me and Passing time.

RM Mr. Bhavesh Jethi tell me that He can do zero balance in my account and his Boss Brance manager o[censored]daipur office is also with him. Brance Manager told me to forgate all this case because nothing happen against him. I have record what they say.
Sharekhan Is really cheater company. I hate this Company.

Thanks
Praveen Singh Deora
[protected]@gmail.com
[protected]

My name is D.RUBYMARY,I relieved form Sharekhan Ltd on[protected] I applied for my provident fund. But still I not yet received the P.F.Amount, I got the mail from the company sharekhan ltd on November[protected] the amount of



chq 244458 Rs 18884/- for pf and

chq 287468 Rs 10280 for pension



Date of joining[protected]

date of relieving[protected]



Employee code : c10391

P.F.Number - MH/37171-B/4650



but still I not received the amout, this process is going since two years, Let me know the status of cheque. and where it is deposited. cheque date. but in my bank account not yet creidted. kindly do the favour.



yours faithfully

D.rubymary

This is to bring to your notice that Mr. Nanda who supposedly owns a Sharekhan Sub-broker office is a fraud and has cheated me and a lot of other persons of Lakhs of money. Kindly beware. These persons should be punished severely without mercy and it will happen DEFINITELY.

Hello,
ShareKhan is following the practice of having a user automatically being moved into the paid service from trial, as a means of auto-renew.

As a practice followed by ethical internet companies, options should be opt-in rather than opt-out, so a user should be asked whether he wants to use a service beyond trail rather than moving him into the service directly. This is the practice they follow for FortuneFinder, which as such I did not find of any use.

But since I did not un-subscribe while in trial, I was moved to the paid service. I received a SMS to that effect on 8:15am of the date from which paid service was started and I unsubscribed by 8:18am, they still are adamant to charge for the next month, even though I am not using the service at all. I have requested them kindly for refund on customer service via phone and email. SO I am paying for service which they do not provide and anyway it is useless service (FortuneFinder)

A note of caution to all -
1. Do not subscribe to their value added service, as they are mostly not of much value anyway, and you may inadvertently happen to pay out more.
2. As such there trading platform is quite buggy and not responsive, so be sure to try it out that it works for you before using it.
3. Couple of times there interface just stopped working during working hours.
4. If you are not on Windows, but on Linux or Mac strongly suggest use other trading platforms and not ShareKhan.
5. Despite there purported super- tips which they advertise, I do not seem to get any such calls from them, either by SMS, mail or trading terminal. They seem to have made teh SMS option as paid option although at time of taking the account this was not told to me

Hope at some time Indian companies start getting serious about ethical nature of business on internet and not taking them for ride. Do have the OPT_IN option rather than OPT_OUT option.
Otherwise you will keep getting mails like these.

Rgds,

Sharekhan Agent who identified him as staff from HO, Mr.Ashish, contact no : [protected],

This Agent collected all the respective documents from me which is needed to open an Share account by Mid of Jan 2011.
Immediately after 5 days I got a call from Shrekhan customer care about enquiring about his conduct. I also responded that he is very good in approaching me.

Now its almost Mid of April 2011. This agent is not able to open the account. I have no idea what he is doing with the documents. Even when I contacted him, he has a standard response from him saying that he will send some exec to collect some documents (which is already provided to him). Now a day even he stopped responding also.

I logged a compliant against hin through sharekhan online portal. No response from them. I guess they are also appreciating him.

Beware of this kind of agents and don't waste your time.

- Rajakumar

Its true...........
At the time of open the account they don't disclosed all these hidden charges,they only stateing,we only charges intraday .05 paise and delivery .25 paise and they never said about taxes and DP charges.....

Its really dissapointed.....

Hi,

My account got closed long before but still share khan as kept it in active status and calling up for the chargers for the same .They never given any info regarding the active of my account and asking amt for dues which are not liable. I had also contact customer care but they are not answering properly. Kindly help us resolve the issue.

my contact details:
archana patwardhan
Email: [protected]@yahoo.co.in

Hi,

My account got closed long before but still share khan as kept in inactive status and calling up for the penality chargers for the same. they never given any info regarding the inactive of my account and asking huge amt for the trading that was never been done by me at any time.Kindly help us resolve the issue.

my contact details:

Email: [protected]@yahoo.in

Despite going to multiple Sharekhan offices, and requesting multiple officers, no one knows the process of taking a DIS request.

The customer call center number remains inactive.

No one is in a position to help me.

To top all this, the Bangalore Koramangla branch people are highly rude and infact one lady cut the call when I was talking to her.

I am terribly disappointed with...

dear sir,

the kolkata-little street branch of sharekhan limited and their employees namely- sukumar bharach, debashish, rakesh khandelwal, are all cheaters.
they had made unauthorized transactions in my account as in the year 2007, and sold my all the shares without my consent.
inspite of reporting to SEBI, NSE, BSE, since 2 years, no action has been taken up. all are under their influence.

upon that they had beaten me shamelessly and brutally in their office premises.

i had shortsell 10 shares of SBI @ Rs.3067, but due to some technical problem, i wasnt able to buy back my shares. so customer service told me tht there will be an auction held for the shares to be bought back, but the shocking news came in was that the buy back price for me was more than Rs.3100, although price for the same script"SBI", never went even close to Rs.3000 after december 3rd and till today december 8th, it continuously kept on having price fall, and when talked to rep from cust serv, she sd tht i will have to talk to exhange directly and they wont even have an answer to this.....

My client id# 1030213

I purchased 100 ranbaxy @ 566 on 1/12/2010( bill no SJVNR[protected] & sold 14 & 86 respectively on 2nd & 3rd dec.(SJVNR20102292 & SJVNR[protected]

But on 6th december,60 nos are credited in my accoun @ 575.I DONT KNOW HOW.

i sold @ 578 & i m bearing a loss at the current market price.

To
Sharekhan Ltd
2nd Floor,Phoenix House,
Lower Parel, Mumbai-400013


Dear Sir,
I invest in M[censored]nits thru' Sharekhan trading potral. My net investment amount (purchase amount) in IDFC Cash Fund was Rs.49500.00 till 15.11.2010. On 15.11.2010 have placed a redeem order of Rs.10000.00. The order have been executed on 17.11.2010 NAV and the amount has been credited to my bank A/c on 18.11.2010 but today I have observed that in my Mutual Fund holdings net amount in IDFC Cash Fund is showing Rs.29500.00 which should be Rs.39500.00. My Folio No. is 1074823/05.I have called also to your cust. care Mumbai office 4-5 times and attached Account statement of the IDFC Cash fund as on 19.11.10 with the email. Still awaiting for your reply against "SLTD=[protected]' complaint logged on 19.11.2010. Please look into the matter since I need to redeem the whole amount.
hence you are requested to look into matter and rectify the error. Please give a reply to my mail.

Maya Basu
Client Code:W613144

I WANTED TO TRANSFER MY ACCOUNT NO.10027560 FROM SURAT TO AHMEDABAD. ITALKED TO SHAREKHAN AND THEY TOLD ME TO BE ESSENTIALLY PHYSICALLY REPORT TO SURAT BRANCH. I VISITED SURAT BRANCH AND THEY GAVE ME A FORM AND ASKED ME TO SUBMIT THAT IN AHMEDABAD BRANCH AND THEY PROMISED THAT ACCOUNT WOULD BE TRANSFEERED WITHIN A WEEK. I VISITED NEW C G ROAD BRANCH IN AHMEDABAD IN JUNE 2010 AND SUBMITTED THE FORM. EVEN AFTER TWO MONTHS THEY COULD NOT TRANSFER MY BRANCH FRUSTED I WENT TO MAIN BRANCH AT VIJAY CHAR RASTA AND EXPLAINED THE ORDEAL, STAFF PRESENT THERE PASSED ON SARCASTIC REMARKS FOR NEW C G ROAD BRANCH AND TOLD THAT MATTER WOULD BE SHORTED OUT WITHIN A WEEK. iN THE MONTH OF AUG AHMEDABAD BRANCH ASKED ME TO SUBMIT FEW FORMS WHICH I SUBMITTED. AFTER SOME TIME WHEN I CONTACTED, THEY TOLD THAT THE APPLICATION IS MISPLACED SO I SHOULD SUBMIT ALL DOCUMENT WHICH I SUBMITTED IN SEPT 2010. I LODGED THE COMPLAIN ON SHAREKHAN WEBSITE THROUGH FEEDBACK ALSO. SINCE THEN AHMEDABAD BRANCH IS TELLING THAT HEAD OFFICE IS NOT RESPONDING SO THEY ARE HELPLESS. NOW WHAT TO DO?

i opened an account at sharekhan for share market transaction.i booked shares through sharekhan and got profit.but after some transaction i didn't get intimation from sharekhan.after enquiry i came to know i have arround Rs 50,000 /- loss in share market. i was shocked.i asked to branch manager about this.he replied me not to worry and the person who played ur share will fulfill ur loss.