Sharekhan Complaints & Reviews

I want to Clowaitingse my Account with m/s Sharekhan Ltd. but they always find some Excuse or other.and I am eternally Waiting ??

1. The gain, loss and account balace amount of my account ID 625714 never displayed clearly.
2.. when ever I ask for support from the said organisation the phone always remain engaged or some if at all get connected also responded by the customer care so horrible I can not explain it. They use to say that they are having lot of customers in queue for query, so they not having so much time to spare for a single customer.
3. They takes long two days period for settling down the entra day trading issue, My question is that why are they taking so long period in the computerised system, i.e. it shows that they are always intend to do some mannupulation in gain or loss of the customers. Clear conspiracy is observed with the activites of sharekhan software administrator.

Sir/mam,

I Punam S Nigut, i m working in Sharekhan Ltd. I have not received my TDS return for the year of[protected].

PAN NO: AGAPN3221G

AMT: 5486/-

For details pls find attachment


Kindly look into the matter & do the needful...

Regards,
Punam S Nigut,
[protected].

The person name called Mr.Kamaleshkumar(044-[protected]) who is working in sharekhan in alwapet branch at chennai, he has placed a order without knowing his client knowledge. And he is not response the phone call during the trading time and always he told like he was in the meeting during the trading hours. How it is possible for a meeting during trading hours. He does not take any responsibilities of his client share. His main purpose is to gain brokerage for him only not for any customer satisfaction. so I advised u guys that dont open demat a/c to him.

I had send a check of 40000 of sbi bank a/c in favour of sharekhan ltd dated on 16 june through speed post directly to head office for depositing amount in my trding a/c .I have mentioned customer id in back side.Amount is deducted on 30june but amount is not debit in my a/c .I hv call so many time to head office but customer service is very worst on given number.Toll free no. Is not working & others no are so busy.Plz solve my problem.

Dear all

I am a suffer of the Sharekhan.com service provider.They are active only to open a account & take money from you but when it comes to service their respose is zero.There is no benefit by putting in their customer care dept because all the are there.Nobody will call you nor address your issue.

Second point is that their reports are so bad which can't be understand by a person.They are making lot of mess with your money.You will forget how much profit you made & how much fund you infused.

Third point & the most important point is you can't Login in the weakends like Saturday & sunday.Most of the time teir site is not working.

So stay away from the service provider.

Regards

Sridhar Mishra

Dear Sir,

I worked for SHAREHAN LTD., JAIPUR, I Dont know that what is process of withdrawl Provident Fund . I request you that pls give me the mail id where i can put my pf account no. and get the PF Amout.my PF
account no. is MH/49047/83 and i wants withdrawal my PF Amount of self .

Thanks & regards
Avadhesh pareek
Sharekhan ltd
jaipur branch.

sharekhan securities r the worst securities ...i requested for new login passwords before 5 months till now they have not solved my problem ..so i advise no to take account with these sharekhan securities

I had bought 300 shares of suzlon energy on june 5th that is on Friday at 139 inr but as soon as i bought it the price went down and i didn't have that much money to transfer it to my demat account, so i thought i would sell it off on monday morning.
but those guys had some technical issues and i couldn login only. so i called this number to place the order thrice[protected] but they told they cant do it coz of the technical difficulties. the price of the share at that time was 138. but by the time they rectified the problem the price had alreay come to 120 i sold it for 117. I asked them the compensation. but they are telling me that they can't give the compensation but they can reduce the brokerage for further trading which is absolutely ridiculus. I need 2 years to recover the lost amount

I need atleast 70 percent of the money i lost

Hi,
I opened an account with ShareKhan in Feb'08 by paying them an annual fee. I did not conduct a single transaction with them since then (till today). Now that a year has lapsed, they been sending me dpcalls without informing me of renewing my account. I am not interested in continuing with the account and would like to terminate it ASAP. But they have are asking for money. FOR WHAT? How can a company renew an account without...

Respected Sir/Madam,

I want to bring to your kind notice that, I have opened a demate account in ShareKhan Ltd. at Pondicherry Branch. My Client ID is – 210624 . The Relationship Manager in-charge for me is Mr. S. Sathosh Kumar.

I have given 4 cheque in favour of ShareKhan Ltd. to buy Mutual Fund in order to get tax benefit. As I am a Government Employee (Government College Lecturer), and hence I liked to invest in Mutual Funds for Tax Saving Benefit only.

At end of the year my auditor asked me to provide me with the Mutual Fund Document. So I went to ShareKhan Office to get the document. At that time they have provided me with the Document of Sundaram Paribas Mutual Fund for an amount of Rs. 42, 000. When I handed the document to the auditor, we came to know that this document is duplicate document. They have cheated me by giving me a duplicate document.

After I came to know this, I went to ShareKhan Office and asked Mr. Madhavan (Branch Manager) to provide me with the ledger statement of my demate account. But, Mr. Madhavan refused to provide me with my ledger details. Then I enquired the Manager about Mr. S. Santhosh Kumar (Relationship Manager). At that time the Manager informed me that Santhosh has resigned and he as joined in another Broking House.

After one month I requested to Mr. Madhavan again to provide me with my Ledger Statement. Finally after struggling a lot Mr. Madhavan gave me my ledger. Seeing that ledger I shocked, the amount which I gave to buy Mutual Fund was been used for Trading in Equity and FNO without my permission. I came to know that unauthorized trade has been occurred in my account. When I checked my balance I came to know that my balance is zero.

Then I checked all my transactions in my ledger and found that only two cheque has been credited in favour of ShareKhan Ltd, . for an amount of Rs. 22, 500 totally.

1. Cheque No. : 5860 Date: 18/08/2008 Amount: Rs. 2, 500

2. Cheque No. : 9782 Date: 20/11/2008 Amount: Rs. 20, 000

The remaining two cheque was not credited in my ShareKhan Demate Account for an amount of Rs. 15, 000 one cheque and for Rs. 5, 000 another cheque.

I went to my bank and checked whether the remaining two Cheque has been Cleared or not. At that time I came to know that those cheques were cleared in the name of Mr. S. Santhosh Kumar. I found that Mr. S. Santhosh Kumar has put my signature and withdrawed the amount.

I again went to ShareKhan Branch and said to the Manager about this mis-handling of the cheque. At that time the Manager informed me that Mr. Santhosh Kumar is not working in ShareKhan Ltd. and said that he has joined in ITI Securities Financial Ltd.

Then I enquired to other Clients and staff of ShareKhan about Mr. Santhosh Kumar. All said that he is not working here. But one of the staff in ShareKhan told me that still now Mr. Santhosh Kumar is getting his salary from ShareKhan for the past 3 Months.

Then I went to than another borking house. to enquire about Mr. Santhosh Kumar. From there I came to know that he has joined there for job as Relationship Manager for the Past 3 Months. How a person can work in two different companies? I have proof that he has worked in another broking house for the past 3 Months also.

Then I again went to ShareKhan and enquire the Clients. At that time I came to know that more than 20 ShareKhan clients are been affected with the same kind of problem and about 6 lakhs rupees have been misused without the knowledge of the clients. I came to know that even the Branch Manager Mr. Madhavan and the entire ShareKhan Team has also indulge in this kind of fraud along with Mr. S. Santhosh Kumar.

I have all the evidence for all this fraud that has been taken place. I need an immediate solution for my fund that has been used for unauthorized trading or else I will go to the court. Nearly 20 ShareKhan clients are ready to come along with me to file the case in 2 or 3 days. We have all the needed documents to prove this fraud. Hoping for quick and good solution for this problem.

Thank You,



S. Bindhu

Dear Poornima Madame,
This is not a complaint, in fact it is a note of gratitudes, for the prompt initiative you've shone in my case and resolving my issue. I've received my Welcome kit and I understand whatever delay in receiving it was not at your end but it was from the courier service DTDC, I advice you that you stop taking their services and start using Indian Postal Services, they are exceptionally good in finding addresses.

Thanks once again. I really wanted to remove my complaint posted on this site but this site providers give no facility to remove the complaint posted in past.

Thanks tto Sharekhan Mumbai Customer crae team once again...

Vivek Singh Tomar

Dear Sir,

I am a new customer of your online Demat and Trading services. My customer id is 932939 and my Deposit client Account Number with sharekhan Ltd. is 17949610. I currently work and live in NOIDA and my permanent residence is at Gwalior (M.P.)

Since the day I've decided to be your customer I am facing consistent problems which I'd like to share with you, and hope you'll understand and will streamline your processes to make them more customer friendly and customer centric.

I submitted my contact details on your website to avail the benefits of learning through your first step programme, and in return I was contacted by your representative Mr. Pramod, from your Delhi Office, his cell no is [protected], and since the day he called me first his only intention was to sell me your services anyhow, without understanding my needs and without explaining me any further about your services.

Somehow I got convinced thinking that your company may offer me good services once I become your customer, and I filled up your account opening form and hand over two cheques of Rs.375/- and Rs.5000/- respectively on May 20, 2009. Since I was carrying my address proof in the form of voter identity card in which my name was printed as Vivek Singh insted of Vivek Singh Tomar at the time when Mr. pramod visited my office to close the sale, he adviced me that I tell him my icici bank account number and hand him over an authority letter so that he can get my bank statement with my address details from the icici bank. I followed his advice and gave him my account number and the letter. He told me that he'll collect my duplicate statement from icici bank and will use it as proof of my residential address. He also told me that since sharekhan has tie up with icici bank so icici bank will not charge any money for duplicate statement. But when I checked my icici bank account on May 21, 2009 I discovered that Rs.110/- was debited from my bank account against issue of duplicate statement. I informed this to Mr. Pramod and first he said that the "I'll make sure taht Rs.110/ will be credited back to you account" and later on after two days when I called him up, he said that he can not do anything about it now.

At the time of filling up form to open my account at sharekhan on 20 May 2009, Mr. Pramod told me that, after he submit the form in the office my account will be activated in two days and I'll get my welcome kit at my residence in three days of opening account. He also told me that my cheques which I've given to Sharekhan will be given for clearance only after my account is activated and I receive my welcome kit at my residential address.

I received my first SMS informing me about activation of my account and other details from AD-SHAREKHAN on 27 may 2009, followed by an e-mail on my same email id from which I am writing you, and through that mail I was again assured that I'll receive my welcome kit in next two days. I waited till 29 May 2009 to receive my welcome kit and checked my bank account and I was surprised to know that without I receiving the welcome kit both my cheques of Rs.375/- and Rs.5000/- are encashed by sharekhan Ltd., startled when I inform about this to Mr. Pramod he told me that you don't worry you will receive your welcome kit till June 1, 2009.

Today on June 2, 2009, since I've not received my welcome kit till now. I decided to ask Mr.Pramod in this regard and asked him the details like on which date my welcome kit was dispatched? From which Courier? What Docket No? etc.on which he made me talk to Mr. Rupak Cell No: [protected], he too was not of much help to me as he told that my welcome kit is sent through Speed Post instead of Courier and it will take 10 more days to reach my address at Gwalior. When I asked him the details of dispatch through Speed Post, he said that he'll write an e-mail to me, which he has not written till now.

I got worried and I tried to call your customer care no's[protected] /[protected] /[protected], which I find totally useless since they make you wait till 30 minutes without any body responding, and I can't afford to hear waiting music for that long on expensive STD calls.

Finally after failing everywhere I am writing this mail hoping that someone from your organization alive and ethical enough to genuinely care for customer may respond me back and tell me truth at least without any false and fake commitments. Please tell me whether I’ll get my welcome kit to do the trading or not?
If, you can not help me please be good enough to credit back Rs.5375/- in my icici bank account No:[protected] and close my services with your such a great, self occupied and uncaring organization.

Warm Regards,


Vivek Singh Tomar
Mobile:[protected]
Email: [protected]@indiatimes.com
[protected]@amity.edu
Address (Correspondence):
A-48, pocket-5, Kendriya Vihar-2, Sector-82, NOIDA (U.P.) PIN-201304
Address (Permanent):
‘Shakuntala Sadan’, Abad Pura, Kampoo, Lashkar, Gwalior (M.P.) PIN-474001

client Id No. 14957934, login Id om_sinha,

This is to inform you that I am one of your customer using Sharekhan Demat & online Trading Account.



So far I am very much satisfied by Sharekhan service but on 17/04/2009 on of Sharekahn broker(person who opened my a/c with sharekhan)withdrawn Rs. 40597.04 from demat account to Trade on derivative(NIFTY-F&O) without my permission/confirmation, also on 28/04/2009 he withdrawn Rs. 13362.14 for the same activity without my knowledge.



Very 1st day 17th April`2009 by checking my account ledger I came to know that above mention money (Rs.40597.04) has been deducted from my demat account, to know the fact I called up that sharekhan broker and he has admitted that this illegal activity has been done by him to show me some profit even due to lose he again trade with my money (Rs. 13362.14 ) on 28th April without my permission.



After several telephonic follow-up for last few days with Surojit Kundu, he continuously told me that me ledger is not updated and I will get my money back on end of the month 30 th April09 but finally I came to know that he loses my money with trading by taking his own risk without my permission and knowledge.



If I am not wrong –without Customer/Client permission nobody (Broker) can use customer/client Demat money for trading if so it’s illegal activity or must say it’s an offence.

Dear Sir,

I have online trading account with Sharekhan Ltd. having Customer Id No. 611527 since last 1 ½ years.

I would like to inform you that I bought 800 shares of DLF @ 251.48 per share on 14.05.09 and I sold the same from my DP on 15.05.09 @258.10 per share and after that I bought 270 shares of BOB and sold it on the same day. Now, on 19.05.09 when I checked my account it wasn’t showing anything...

Hi,
I am new customer of sharekhan and In my fast trade account in sharekhan price list is not shown. I have tried their customer executive many times . either they do not pick the phone or not able to solve the problem.
regards
Vasuneet Arya

I have transferred some amount from Sharekhan to HDFC bank.As per the document it should take T+1 day.

The process of approval to transfer hasnt began when i called up on T+1 th day?

All these trading sites which are not part of banks are having issues while withdrawing the money.

If the Sharekhan cant stand on their promise, how can it show credibility to the users?...

RES SIR
I AM ON LINE INVESTER AND DEMAT ACCOUNT HOLDER ON SHAREKHAN LIMITED AND MY CLIENT ID17293624.. I DEPOSITED AN DD WORTH RS 8000, DATED 06MAY09, DD NO.155819AT FRANCHISE OF SHAREKHAN LIMITED AT STATION ROAD GONDA UP ON DATED 06MAY09, FOR MARGIN.IT WAS ENCASHED BY SHAREKHAN LIMITED SAME DAY(06MAY) BUT TILL SO FAR IT WAS NOT TRANSFERRED TO MY ACCOUNT. I REMINDED MANY THROUGH PHONE AND EMAIL H.O.MUMBAI AND FRANCHISE GONDA BUT IT WAS VERY VERY UNFORTUNATE MARGIN WAS NOT PROVIDED ME TILL SO FAR.THERE IS A LARGE NUMBER OF CUSTMER AT HERE GONDA ARE FACING SUCH TYPE OF PROBLEM. IT IS GENERAL PRACTICE OF SHAREKHAN LIMITED AND ITS FRANCHISE LOCATED AT GONDA.GENERALLY PEOPLE SAY INVESTER MONEY IS UTILISED BY FRANCHISE TO MAKING MONEY THROUGH TRADING. AFTER ONE WEEK IT IS TRANFERRED TO CLIENT ACCOUNT AS MARGIN ACCOUNT.

I am a demat account holder with Sharekhan Limited.I had bought 21 shares of tata motors using my demat account on 24/03/09. Delivery of those shares was to happen on 02/04/09 as I was told by their customer care executives. But I haven't got the delivery yet & their customer care executives are saying that, now the delivery will take place on Monday 06/04/09 by 8'o clock in the evening.

I am feeling like I am loosing because of this as I was planning to sell those shares on 06/04/09 at the opening of market but Sharekhan Limited hasn't delivered the shares to my DP account. I am also planning to lodge the complaint to customer grievence cell of SEBI (Securities and Exchange Board of India)
Please help !!

Thank you very much!

regards,
Devender Kumar