Sharekhan Complaints & Reviews

this is the continuation of the my earlier post "frauds at sharekhan". Sharekhan is a company which makes profit by unauthorised trading at clients account. As i told in my earlier post they did some unwanted transaction without my knowledge and did create a confusion between me and their own franchycy who is well behaved gentleman saying that franchycy himself doing all these things. When i posted complaint on "consumercomplaints.in" it made them to find a reason for their stupidity. Now they are telling that transaction is done by "risk department". when i asked why , they are thinking of a reason now. The loss which was at 5700INR is now at 12000INR since price of tata steel jumped 6%. now apart from reversal of trade , i ask those uneducated bunch of crooks at the sharekhan to explain what is the work of "risk department" and why it is creating risk to the costomer
I thank "consumercomplaints.in" which made sharekhan to reply my concerns

I applied online through Sharekhan Web Site for Adani Power IPO. 98 shares are allotted to me but even after more than 15 days not credited in my DP account 13752562 with Sharekhan.

I have online trading and DP account with Sharekahn Ltd. Adani Power is asking for scanned copy of application which is not with me because IPO application was submitted by ShareKhan - Application number is 15941101.

Processing, application and collection of IPO is done by Sharekhan I only apply online to sharekhan and made payment through online bank account.

It is responsibilty of Sharekhan to resolve the issue with company. There is no problem with my account with sharekhan it is active i do trading regularily and other IPO like NHPC shares directly credited to my DP account which was also applied online through Sharekhan.

Sharekhan Ltd. does not reply my emails (more than 10 emails sent). I am in overseas so can't contact on phone or in person.

I m a equity invester and prestly trading at sharekhan account no. 149045 . 3 days back all my holdings were sold without my knowledge and left the account with 65000 credit. Owner of the franchisy told its done by the higher authorities due to some account mismatch and he apoligised to me. This is happening for me for 2nd time , Now when i ask to reverse the transaction they are not ready since they have to bear the loss of 5700
When i called to the company they asked my complaint and told they will return with the solution and this procedure of complaining has been repeated 3 times they are yet to find a reason and solution

dear sir,

i have a demat a/c with sharkhan limited mmbai.i would like to tell you about sharekhan complaint.
that when i opened my account with sharekhan branch c-scheme jaipur.then tell me by sharekhan sales
executive about there brokerage that we have taken a intra charge 0.03 paisa, & holding charges 0.30 paisa.


but last one year when i opened my account in sharekhan form 21.08.08. share khan taken me excess
brokerage.it takend brokerage 0.10 paisa intra charges & 0.50 paisa holding charges.

thend i talk to sharekhan branch they said my that we can do anything.

i have lost ruppes 10000 to 120000, from excess brokerage.
i request to you that please credit my excess brokerage in my accont.

stock broking agency SHAREKHAN Limited whose Registered Office is located at: A-206, Phoenix House, Phoenix Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai- 400013. Dear Sir/ Madam, My name naresh kumawat, a customer of Sharekhan Limited & having a customer id 793563,

naresh kumawat
customer id = 793563
mob. no. [protected]

Hello Sir/Madam,
My sharekhan document has been delievered from 21th August to Bombay.But I have not foun this time ,i do not about the status of this delievery ,Please send me this deleivery no. EM[protected]IN status .

Customer care of sharekhan give no response after they pick phone, they say that ur call is transferring to other customer care executing and then they hold my call and never response till 1 hours of waiting .i was too tied of the services provided by sharekhan, why they take the service charge from us if they are unot able to proper service to us .

1. Can any global friend guide or make me understand the transaction protocol which wasn't done by me can be included in Bill summery of Sharekhan my account ID: 625714?
2. My keen close monitoring or observation of at least one month made me understand that I am not doing any trading even though I have done multiple transactions in a day with my account ID 625714 live screen provided by sharekhan user ID and password.
3. Also they have manipulated financially so finest way that the sharekhan prices are always lesser than NSE by Rs. 2/- to 5/- in per share. After that also they are showing separate Brokerage, service tax, transaction charge, some taxes are shown as debit charges to sharekhan, my simple question why are they required to manipulate the price list if they are cutting separately?
4. How our SEBI can allow registering that kind of broker to do open exploitation with the sentiment of the innocent poor traders? How our constitutional financial rules are allowing the company to do like that?
5. Why are the live screen shot of sharekhan ID and the summery dispatch to my email ID attached report of the bill summaries are not matching each other?
6. Why is the dispute of entra day trading settlement required two days to display the total day’s gain of loss? Why customer unable see the gain or loss same day after the end of the entra day trading?
7. After my experience doing trading with share khan witnessed me that I have not done any trading but for only gain of sharekhan not for myself.
8. All the debit charging protocols are used by the said company is as follows: Service Tax, STT, Stamp Charges, Turn Over Charges, DP Charges, Edu Cess and HEdu Cess.
Still after two years of trading under sharekhan I could not understand what are the meanings of the above all?
It means that the earning of customer is debited by the root of many ways as above for the hacking purposes. Moreover, one interesting point that whatever they are showing the credit also by negative marking i.e - 40609.13. My credit is shown nowhere clearly. All formulation should be easily understood by the customer, otherwise that only the big loop whole for hacking. Maximum customers do not know what they are doing actually?
9. Under the umbrella of broker they are openly exploiting and playing with the weakness of the innocent trader sentiment.

I have applied for Demat a/c & Sharekhan a/c through Sharekhan. I paid 2000/- for the same. Almost 1year over. Still I dint receive welcome kit. Even though I
Talked to customer care and branch no answer from them
But they are not responding properly and telling that they already sent and received somebody. My Id No: 615324. Sharkhan Executive name: yasarth, Chennai Alwarpet Branch. They are telling that I have to pay again. I am not interested in continuing with the account and would like to terminate it ASAP Regards

I want to Clowaitingse my Account with m/s Sharekhan Ltd. but they always find some Excuse or other.and I am eternally Waiting ??

1. The gain, loss and account balace amount of my account ID 625714 never displayed clearly.
2.. when ever I ask for support from the said organisation the phone always remain engaged or some if at all get connected also responded by the customer care so horrible I can not explain it. They use to say that they are having lot of customers in queue for query, so they not having so much time to spare for a single customer.
3. They takes long two days period for settling down the entra day trading issue, My question is that why are they taking so long period in the computerised system, i.e. it shows that they are always intend to do some mannupulation in gain or loss of the customers. Clear conspiracy is observed with the activites of sharekhan software administrator.

Sir/mam,

I Punam S Nigut, i m working in Sharekhan Ltd. I have not received my TDS return for the year of[protected].

PAN NO: AGAPN3221G

AMT: 5486/-

For details pls find attachment


Kindly look into the matter & do the needful...

Regards,
Punam S Nigut,
[protected].

The person name called Mr.Kamaleshkumar(044-[protected]) who is working in sharekhan in alwapet branch at chennai, he has placed a order without knowing his client knowledge. And he is not response the phone call during the trading time and always he told like he was in the meeting during the trading hours. How it is possible for a meeting during trading hours. He does not take any responsibilities of his client share. His main purpose is to gain brokerage for him only not for any customer satisfaction. so I advised u guys that dont open demat a/c to him.

I had send a check of 40000 of sbi bank a/c in favour of sharekhan ltd dated on 16 june through speed post directly to head office for depositing amount in my trding a/c .I have mentioned customer id in back side.Amount is deducted on 30june but amount is not debit in my a/c .I hv call so many time to head office but customer service is very worst on given number.Toll free no. Is not working & others no are so busy.Plz solve my problem.

Dear all

I am a suffer of the Sharekhan.com service provider.They are active only to open a account & take money from you but when it comes to service their respose is zero.There is no benefit by putting in their customer care dept because all the are there.Nobody will call you nor address your issue.

Second point is that their reports are so bad which can't be understand by a person.They are making lot of mess with your money.You will forget how much profit you made & how much fund you infused.

Third point & the most important point is you can't Login in the weakends like Saturday & sunday.Most of the time teir site is not working.

So stay away from the service provider.

Regards

Sridhar Mishra

Dear Sir,

I worked for SHAREHAN LTD., JAIPUR, I Dont know that what is process of withdrawl Provident Fund . I request you that pls give me the mail id where i can put my pf account no. and get the PF Amout.my PF
account no. is MH/49047/83 and i wants withdrawal my PF Amount of self .

Thanks & regards
Avadhesh pareek
Sharekhan ltd
jaipur branch.

sharekhan securities r the worst securities ...i requested for new login passwords before 5 months till now they have not solved my problem ..so i advise no to take account with these sharekhan securities

I had bought 300 shares of suzlon energy on june 5th that is on Friday at 139 inr but as soon as i bought it the price went down and i didn't have that much money to transfer it to my demat account, so i thought i would sell it off on monday morning.
but those guys had some technical issues and i couldn login only. so i called this number to place the order thrice[protected] but they told they cant do it coz of the technical difficulties. the price of the share at that time was 138. but by the time they rectified the problem the price had alreay come to 120 i sold it for 117. I asked them the compensation. but they are telling me that they can't give the compensation but they can reduce the brokerage for further trading which is absolutely ridiculus. I need 2 years to recover the lost amount

I need atleast 70 percent of the money i lost

Respected Sir/Madam,

I want to bring to your kind notice that, I have opened a demate account in ShareKhan Ltd. at Pondicherry Branch. My Client ID is – 210624 . The Relationship Manager in-charge for me is Mr. S. Sathosh Kumar.

I have given 4 cheque in favour of ShareKhan Ltd. to buy Mutual Fund in order to get tax benefit. As I am a Government Employee (Government College Lecturer), and hence I liked to invest in Mutual Funds for Tax Saving Benefit only.

At end of the year my auditor asked me to provide me with the Mutual Fund Document. So I went to ShareKhan Office to get the document. At that time they have provided me with the Document of Sundaram Paribas Mutual Fund for an amount of Rs. 42, 000. When I handed the document to the auditor, we came to know that this document is duplicate document. They have cheated me by giving me a duplicate document.

After I came to know this, I went to ShareKhan Office and asked Mr. Madhavan (Branch Manager) to provide me with the ledger statement of my demate account. But, Mr. Madhavan refused to provide me with my ledger details. Then I enquired the Manager about Mr. S. Santhosh Kumar (Relationship Manager). At that time the Manager informed me that Santhosh has resigned and he as joined in another Broking House.

After one month I requested to Mr. Madhavan again to provide me with my Ledger Statement. Finally after struggling a lot Mr. Madhavan gave me my ledger. Seeing that ledger I shocked, the amount which I gave to buy Mutual Fund was been used for Trading in Equity and FNO without my permission. I came to know that unauthorized trade has been occurred in my account. When I checked my balance I came to know that my balance is zero.

Then I checked all my transactions in my ledger and found that only two cheque has been credited in favour of ShareKhan Ltd, . for an amount of Rs. 22, 500 totally.

1. Cheque No. : 5860 Date: 18/08/2008 Amount: Rs. 2, 500

2. Cheque No. : 9782 Date: 20/11/2008 Amount: Rs. 20, 000

The remaining two cheque was not credited in my ShareKhan Demate Account for an amount of Rs. 15, 000 one cheque and for Rs. 5, 000 another cheque.

I went to my bank and checked whether the remaining two Cheque has been Cleared or not. At that time I came to know that those cheques were cleared in the name of Mr. S. Santhosh Kumar. I found that Mr. S. Santhosh Kumar has put my signature and withdrawed the amount.

I again went to ShareKhan Branch and said to the Manager about this mis-handling of the cheque. At that time the Manager informed me that Mr. Santhosh Kumar is not working in ShareKhan Ltd. and said that he has joined in ITI Securities Financial Ltd.

Then I enquired to other Clients and staff of ShareKhan about Mr. Santhosh Kumar. All said that he is not working here. But one of the staff in ShareKhan told me that still now Mr. Santhosh Kumar is getting his salary from ShareKhan for the past 3 Months.

Then I went to than another borking house. to enquire about Mr. Santhosh Kumar. From there I came to know that he has joined there for job as Relationship Manager for the Past 3 Months. How a person can work in two different companies? I have proof that he has worked in another broking house for the past 3 Months also.

Then I again went to ShareKhan and enquire the Clients. At that time I came to know that more than 20 ShareKhan clients are been affected with the same kind of problem and about 6 lakhs rupees have been misused without the knowledge of the clients. I came to know that even the Branch Manager Mr. Madhavan and the entire ShareKhan Team has also indulge in this kind of fraud along with Mr. S. Santhosh Kumar.

I have all the evidence for all this fraud that has been taken place. I need an immediate solution for my fund that has been used for unauthorized trading or else I will go to the court. Nearly 20 ShareKhan clients are ready to come along with me to file the case in 2 or 3 days. We have all the needed documents to prove this fraud. Hoping for quick and good solution for this problem.

Thank You,



S. Bindhu

Dear Poornima Madame,
This is not a complaint, in fact it is a note of gratitudes, for the prompt initiative you've shone in my case and resolving my issue. I've received my Welcome kit and I understand whatever delay in receiving it was not at your end but it was from the courier service DTDC, I advice you that you stop taking their services and start using Indian Postal Services, they are exceptionally good in finding addresses.

Thanks once again. I really wanted to remove my complaint posted on this site but this site providers give no facility to remove the complaint posted in past.

Thanks tto Sharekhan Mumbai Customer crae team once again...

Vivek Singh Tomar

Dear Sir,

I am a new customer of your online Demat and Trading services. My customer id is 932939 and my Deposit client Account Number with sharekhan Ltd. is 17949610. I currently work and live in NOIDA and my permanent residence is at Gwalior (M.P.)

Since the day I've decided to be your customer I am facing consistent problems which I'd like to share with you, and hope you'll understand and will streamline your processes to make them more customer friendly and customer centric.

I submitted my contact details on your website to avail the benefits of learning through your first step programme, and in return I was contacted by your representative Mr. Pramod, from your Delhi Office, his cell no is [protected], and since the day he called me first his only intention was to sell me your services anyhow, without understanding my needs and without explaining me any further about your services.

Somehow I got convinced thinking that your company may offer me good services once I become your customer, and I filled up your account opening form and hand over two cheques of Rs.375/- and Rs.5000/- respectively on May 20, 2009. Since I was carrying my address proof in the form of voter identity card in which my name was printed as Vivek Singh insted of Vivek Singh Tomar at the time when Mr. pramod visited my office to close the sale, he adviced me that I tell him my icici bank account number and hand him over an authority letter so that he can get my bank statement with my address details from the icici bank. I followed his advice and gave him my account number and the letter. He told me that he'll collect my duplicate statement from icici bank and will use it as proof of my residential address. He also told me that since sharekhan has tie up with icici bank so icici bank will not charge any money for duplicate statement. But when I checked my icici bank account on May 21, 2009 I discovered that Rs.110/- was debited from my bank account against issue of duplicate statement. I informed this to Mr. Pramod and first he said that the "I'll make sure taht Rs.110/ will be credited back to you account" and later on after two days when I called him up, he said that he can not do anything about it now.

At the time of filling up form to open my account at sharekhan on 20 May 2009, Mr. Pramod told me that, after he submit the form in the office my account will be activated in two days and I'll get my welcome kit at my residence in three days of opening account. He also told me that my cheques which I've given to Sharekhan will be given for clearance only after my account is activated and I receive my welcome kit at my residential address.

I received my first SMS informing me about activation of my account and other details from AD-SHAREKHAN on 27 may 2009, followed by an e-mail on my same email id from which I am writing you, and through that mail I was again assured that I'll receive my welcome kit in next two days. I waited till 29 May 2009 to receive my welcome kit and checked my bank account and I was surprised to know that without I receiving the welcome kit both my cheques of Rs.375/- and Rs.5000/- are encashed by sharekhan Ltd., startled when I inform about this to Mr. Pramod he told me that you don't worry you will receive your welcome kit till June 1, 2009.

Today on June 2, 2009, since I've not received my welcome kit till now. I decided to ask Mr.Pramod in this regard and asked him the details like on which date my welcome kit was dispatched? From which Courier? What Docket No? etc.on which he made me talk to Mr. Rupak Cell No: [protected], he too was not of much help to me as he told that my welcome kit is sent through Speed Post instead of Courier and it will take 10 more days to reach my address at Gwalior. When I asked him the details of dispatch through Speed Post, he said that he'll write an e-mail to me, which he has not written till now.

I got worried and I tried to call your customer care no's[protected] /[protected] /[protected], which I find totally useless since they make you wait till 30 minutes without any body responding, and I can't afford to hear waiting music for that long on expensive STD calls.

Finally after failing everywhere I am writing this mail hoping that someone from your organization alive and ethical enough to genuinely care for customer may respond me back and tell me truth at least without any false and fake commitments. Please tell me whether I’ll get my welcome kit to do the trading or not?
If, you can not help me please be good enough to credit back Rs.5375/- in my icici bank account No:[protected] and close my services with your such a great, self occupied and uncaring organization.

Warm Regards,


Vivek Singh Tomar
Mobile:[protected]
Email: [protected]@indiatimes.com
[protected]@amity.edu
Address (Correspondence):
A-48, pocket-5, Kendriya Vihar-2, Sector-82, NOIDA (U.P.) PIN-201304
Address (Permanent):
‘Shakuntala Sadan’, Abad Pura, Kampoo, Lashkar, Gwalior (M.P.) PIN-474001