Show menu
Close
FAQ FAQ Sign in Sign in
Close
Sharekhan
Sharekhan Limited
Customer satisfaction rating: 74%
Submit a Complaint
363
COMPLAINTS
ADVERTISEMENT

Sharekhan Customer Care

Sharekhan Limited

TwitterFacebookLinkedInYoutube
Address
Lodha iThink Techno Campus, 10th Floor, Beta Building, Kanjurmarg (East)
Mumbai
Mumbai City District
Maharashtra
India - 400042
Landmarks:Opp. Kanjurmarg Station
Off. JVLR

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
118
down
46

Phone:
Phone:
+91 22 3970 7500  (Customer Service)
up
116
down
43
+91 22 6115 1111  (Customer Service)
up
41
down
25
+91 22 3970 8090  (Commodity)
up
22
down
16

Additional info
Customer satisfaction rating
74%
Complaints
363
Pending
0
Resolved
264
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon 09:00 am - 07:00 pm
Tue 09:00 am - 07:00 pm
Wed 09:00 am - 07:00 pm
Thu 09:00 am - 07:00 pm
Fri 09:00 am - 07:00 pm
Sat 09:00 am - 07:00 pm
Sun 09:00 am - 07:00 pm

Sharekhan related photos (58)

Complaints with pictures are more trusted and informative    View all

Sharekhan Complaints & Reviews

Sort by:

[Resolved]

 Padma Singh
Dear Sir,

I have DMATaccount with sharekhan in my mothers name, and i have given my account to broker for keeping watch on shares because i can not give full time on share market.

We had our a/c to some other broker earlier, which we transfered to this current broker. Reason behind this was that earlier broker was not able to transfer the shares in the name of my father, whom we lost in 2003. My relatives had there a/c with the current broker, so we transfered our a/c to him.He did our work of transferring the shares in the name of my father in my mothers a/c.

We had asked him to sell some shares which are low in price, he sold the shares but is not giving me the details of the shares, as on which date those shares were sold and at which price, and what he had done with that money.

We only buy and sell shares in cash and i do not play in F & O which i also warned to broker not play F & O.Recently i came to know that he had done loss of 3 lakh rs because of F & O which my broker played during 7-8 months back, ShareKhan has taken shares of 3 lakh rs.

Please suggest me to clear my account with broker because he always lies.

Please suggest me to take legal action against broker. Is there any option so that i can take legal action against broker.

Thanks and Regards,

PadmaSingh
Complaint marked as Resolved Aug 14, 2020
Complaint comments  Add a comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    ADVERTISEMENT

    Sharekhan Limited — Huge loss of capital in form of shares due to misleading information given by my stock broking agency SHAREKHAN Limited [Resolved]

     Vinay Shrivastava
    Subject: Loss of capital in form of shares due to misleading information given by my stock broking agency SHAREKHAN Limited...
    ADVERTISEMENT

    [Resolved]

     prakash kumar
    dear sir
    i prakashkumar client id no 178750 client code no w182598
    branch id 325 with sharekhan banglore gandhinagar branch .i allwayes trading on trade tiger online at my home .mybank account with icici bank savings account away from my town yadgiri [karnataka] to shahapur [karnataka] 30 kilometer
    on date[protected]am my sharekhan trading a/c showing
    credit balance rs 63936.64 same time i purchase 1867 share of
    HOUSING DEVELOPMENT AND INFRA LTD[HIDL] AT RATE OF 179.21 ORDER NO [protected] TRADE 14957 TIME 10.02.44 AM[protected] sharekhan trade tiger online 5 times given exposure for purchase above company share as per rul of sebi [stock exchange board ofindia ] share hold up to T+2 dayes
    same day HDIL stock prises fall more than 5% so i hold for 2 days
    otherwise after 1 day i ready to fund transfer to sharekhan online from icici bank of my debitbalance . on date 23.12.2008 one email received from sharekhan team gandhingar banglore branch that your debitbalance rs 19713.06 time 12-18pm email sender ms sukeerthi said please pay our debit balance rs 19713.06 otherwise we squreof you 1867 share of hdil immediately . i requested to sukeerthi [sharekhan teem employees] i ready to pay our debit balance you wait 2 hours i going to icic bank and put into my account and tranfer to your sharekhan online a]c
    2nd e-mail receved 2-11 pm 23.12.2008 from sukeerthi [sharekhan gandhinagar blorebrac said your acount show debit balance 270644.98 you pay immediately 1or2 minute otherwise your holding HDIL share squreoff irequested please wait half hour i transfer fund to sharekhan from icicibank . but she isnot listen and 2 minute sharekhan team sold whole 1843 HDIL SHARE with heavy looses i loose my money rs 63963.00 next day
    please request you that please give justice favour me otherwese
    many many small investor huge loss with death
    sir question to you
    1] why 3or5 or 8times exposure given
    2] this is a not joke to tranfer fund 2or3minut
    please take action against company otherwise i shortlely approched sebi and financeministery ' i send same complaint to customer care of sharekhan date23.12.2008 by email please take legal action .you try to send my back huge loss balance
    Complaint marked as Resolved Aug 14, 2020
    Complaint comments  Add a comment

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      ADVERTISEMENT

      [Resolved]

       Thenmozhimurugan
      Dispatched welcome kit from sharekhan awb No:[protected]
      Complaint marked as Resolved Aug 14, 2020
      Myself Dhawal H Chopra username chopra1983 doing business with you since more than one and half year and i have faced this type of problem in the past many a times but did not complained thinking that it will change with time but after alapse of this much time i was not allowed to buy back shares which i sold because a small amount was due to you. I sold 250 shares of HDIL on 15/03/09 and i placed on order to buy it back, my order was rejected and as i reduced the qty. to 150 it was accepted because Rs 4438 was due to you this time it was most disgusting as i am unable to know that why you have done this as i am having a portfolio of nearly 1.5 I lac and in past you have any type of bad experience with me and i have never have a complaint against you in the past. I just want to know is this your policy difference with the other broker firm with whom i am trading for same duration with a portfolio nearly one tenth of the portfolio with you i have never been denied to purchase in the similar case they might be charging interest for the delayed payments and you must have also charged the interest in the past for the delayed payment I just want to know that you will persist with your this type of policy or make any changes or i have to choose a smoother way to move on.if your not the right person to solve y this problem pass on to the person concerned
      thanking you
      Complaint comments  Add a comment

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        ADVERTISEMENT

        [Resolved]

         Ashfaq Abdul Aziz Memon
        Dear Sir,
        i am having an a/c with sharekhan franchise here in baroda under the management of Mr. Mohit . recently i have received a statement of daily transactions and i was surprised to see that some of my securities which were lying in my a/c were sold and when i contacted the sharekhan office i was very dissapointed to know that to clear off a very small amount of debit balance my shares were sold in a loss and that too without even intimating me and now i am worried whether other securities are safe in their hands or not and if they sell those in a loss what would i do ? Please help me out. My a/c no is 39416 in sharekhan
        Thanking you yours sincerely
        Ashfaq
        Complaint marked as Resolved Aug 14, 2020
        I am healthy customer since 2007 with sharekhan online trading in Ahmedabad vide no 191279 and W 202468.Every time I do had proper balance, security with them but when ever market goes down without asking the difference amount cheque, I have been told that mumbai office had sold your shares with out any intimation.Today having 9857Rs. credit balance of holding shares in D.P. and debit balance of Rs.10105. for the sake of Rs.143.they sold my the script with out my knowledge, that to be the shares which were lower price, they could have sale shares of Sesagoa which were giving profit to me for their recovery.But no they run as per their mood to give purposely loss to me.The Branch is not allowing me to trade in my offline a/c since long saying that your offline a/c is not working, when asked the reason they have no reason for the same. Kindly look in the matter.Or Please stop your brokarage house.
        Thanking you yours sincerely,
        Nipa Raja
        Complaint comments  Add a comment

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          ADVERTISEMENT

          [Resolved]

           Ravi Sankar Kallepalli
          Dear Sir,
          I have applied for Demat a/c & Sharekhan a/c through Sharekhan. I paid 5375/- for the same. Almost 2 months over. But they are not responding properly and telling that they already sent and recieved somebody . My Acknowledge no: 30315376. Sharkhan Executive name: Vijay, Bangalore . Eventhough I talked to customer care, no answer from them. They are telling that I have to pay again 5375/- then only they will give the new a/c.
          Pls note that SHAREKHAN is doing lot of fraud like this.
          Regards
          Ravi
          Complaint marked as Resolved Aug 14, 2020
          The Status of my account with these fellows only god knows...money got deducted from my account as i gave cheque
          my name is ganesh shivaji dandawate, my client id-[protected].my sharekhan welcom kit is not receved.Pl's cheqe this status & send me mail & welcome kit
          Dear Maneger,
          I have applied for Demat a/c & Sharekhan a/c through Sharekhan. I paid 3000- for the same. Almost 8 months over. But they are not responding properly and even not recived any kind of documnets.i have given to cheque from HDFC BANK.cheque is cleared now. but not recived any kind of information from share khan.so pls give higher priority.i am waitinng your response.pls kindly confirm and revert to me. Eventhough I talked to customer care, no answer from them. i feel like SHAREKHAN is doing lot of fraud like this.
          otherwise i will move to court.

          Regards
          PRADEEP SAHU
          MOBLIE NO-[protected], [protected]
          Complaint comments  Add a comment

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            ADVERTISEMENT

            [Resolved]

             Anshu Hazari
            This is what happened with me -

            1. On 7th August 2008, I purchased 999 shares of script 'JIKIND'.


            2. Against the purchased shares, Sharekhan has charged me total of 4115.88 for 999 shares.


            3. On 26th November 2008, when I want to sell these shares I was told that I am having 99 shares in my account.


            (As per the market on 26th Nov 2008, I could have received a 100% + profit on the shares)






            Few questions -


            1. If transaction was not successful, why I have been charged for 999 shares?


            2. If I have only 99 shares in my account, why is Sharekhan displaying that I have 999 shares in my account?


            3. Why the same script is coming twice on My portfolio?


            4. How come the share price of same share be two different values at the same time, that too one in profit and one in loss.(As per sharekhan services on the web)



            To add to the above customer service people have informed me that I will not get any payment from Sharekhan!


            Can any body please suggest me as how can I get my money back.

            Thanks,
            Anshu
            Complaint marked as Resolved Aug 14, 2020
            Complaint comments  Add a comment

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              ADVERTISEMENT

              Sharekhan Pvt Ltd( Brokarage Company) — misuse of money [Resolved]

               AMIT BHATTACHARYA
              Dear sir,

              This is to inform you that my name is Amit Bhattacharya.
              I have an account with sharekhan....
              ADVERTISEMENT

              [Resolved]

               Manoj Kumar
              I opened my Dmat account through sharekhan as they were advertising on different site that anyone could open an online dmat account with Rs. 50 only. I applied online and got the call on the same day. The Executive came to me next day and filled up the form and demanded a check of minimum of Rs 5000 . and told me that cheque would only be used for my online trading. and they would ask me before dropping it for withdrawl the amount. Last month without my constent ( no confirmationfrom me)they dropped the cheque for withdrawl. Since I had no information about the same, My account was not having that much amount, and the check got bounced. I had already paid a penalty of Rs 400 to my bank, and those guys are not even accepting there mistake. What to do, Someone please help me out.
              Complaint marked as Resolved Aug 14, 2020

              Sharekhan — intraday useing sharekhan

              Hello Sir,
              I have dp account at sharekhan, how can i do intraday in this with 0.08% brokage?
              Sharekhan having very poor and worst customer care service
              Without intimation they will do unauthorized trade
              i fully agree, sharekhan customer service is never reachable, they are not customer friendly.
              Complaint comments  Add a comment

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                ADVERTISEMENT

                Sharekhan — Opening of Free Demat Account [Resolved]

                 ashish.khattar
                Hi,

                I requested for opening a free demat account on friday, last date of which is 31st jul'08
                however,...
                ADVERTISEMENT

                [Resolved]

                 Neeraj P
                I have found Sharekhan is doing unauthorrized trading from my account, This happens to me second times. When I found my shares are sold out without my prior permission and without intimating me for this.
                This is seriuos issue, I have tried to reach Share khan thru customer care but not able to reached there customer services, either.
                This is a cheating (as PP, one of my close friend told me) as per customer point of view.
                Any one can help and suggest me if some body has faced the similar sort of issue with Share Khan.
                Complaint marked as Resolved Aug 14, 2020
                I also faced the same problem.
                TO contact sharekhan

                now there are different options once call to customer care.. or there are different sharekhan offices in india

                i[censored] had no time to go to office... search in the sharekhan website different adress, phne no available depending upon the region u are staying ..contact the regional telephone nossssss
                Dear Sir,

                My DP account:609692 .Today Your sever shown in my dp account half shares only.really i shocked first. After i called Custommer care . She is respones server is some problem. Please dont repeat agine.
                If play like this some cases will be serious also.

                Please dont take silly. Any thing happend for one custommer that custommer go to court also.Please u can update software we give the money that money you can spend some part software updation.

                Please call me give the clarification to me.

                Thanks

                Suresh Reddy
                [protected]
                I am also facing this same problem and because of which my account is in -804 due to broker's mistake and I complained this to the branch office some 20 days ago but nothing has happened till now
                ADVERTISEMENT
                I face the same problem have lost Rs60, 000 in one day. Someone has traded against my intended trade and I have incurred series of loses further I see that the live market quotes are not seen receive only delayed market price details
                I am maintainig one demat A/c with Indiabulls, But one day Sales Executive of sharekhan Mr. Nitin Gaharwar
                Address on visiting card- E-4, 2nd Floor, Inner Circle,
                Above Pizza Hutt, Connaught Place,
                New Delhi-110001,
                Tel:[protected],
                Fax:[protected],
                Email- [protected]@branch.sharekhan.com
                Mobile: [protected], [protected]

                Who offered me very attractive brokerage (5 paise for intraday and 25 paise for delivery), but I have requested him brokerage of 3 paise for intraday and 15 paise for delivery.
                He assured me that when my portfolio will cross XXX lakh then I am eligible for this brokerage slab.
                Now Mr.Nitin Gaharwar leave Sharekhan and my portfolio crosses XXX lakh.
                Now my request for reduction in Brokerage was rejected. It means Sales Executive who is representing Sharekhan has misleading and deceptive me to open a new account.


                Nagender Dubey
                Complaint comments  Add a comment

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  ADVERTISEMENT

                  Sharekhan Ltd — enable to close my account [Resolved]

                   neeru baid
                  i have a trading and DP account with Sharekhan, i tried to close this account by giving them a mail on nov 17 2006, but suddenly...
                  ADVERTISEMENT

                  [Resolved]

                   Kumar sanjiv bhardwaj
                  Dear Sir

                  Mr vidynand singh sub broker of Sharekhan had done the un authorise trading in my account without my permission.

                  The broker purchase the RPL, Jindal Steel, Sesa Goa in the month of october without my permission & create the outstanding . When I have contact to the power broker for trade, his reply shoked me their reply was Apower broker can trade in your account without your consent.
                  Then I have lodge the complain to the sharekhan after received the mail.
                  Sharekhan acknowledge the broker is a power broker and demand the details of share trading without my consent.
                  I have mail all the details of the trading . After that I have send the several reminder to the sharekhan for that trading.

                  But I have not received the reply from the company.Due to that trading i have loss Rs 2 lakh.

                  their local representative Mr Manish contact me for the sollution & they explain thru Maping system abroker can trade in my account with my consent, even I change my password.

                  Sir Now I request you please see the matter.

                  1) Till date broker are not able to provide any telephone call record, letter of authorisation to purchase the share.
                  2) Share khan charge the intrest rate on the outstanding.
                  3) How the company provide the credit facility without my request.
                  4) I have requested to provide the CEO, VICE PRESIDENT, GENERAL MANAGER mail address. But the company official never provide the details.
                  5) Now they assume that I have placed the order, but they are unable to provide any record.

                  Please help me & provide your suggestion.

                  thank you
                  kumar sanjiv bhardwaqj
                  Patel Nagar
                  Patna
                  Complaint marked as Resolved Aug 14, 2020
                  Dear Sir,

                  I can not be Access my Account because of I forget of my treading password so please sent me the my treading password via my email account
                  Complaint comments  Add a comment

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    ADVERTISEMENT

                    [Resolved]

                     vijay kumar
                    sir,
                    I am vijay kumar working in share khan ltd. in district center janak puri delhi-58, your low floor bus no.DL1P C 0727, routed
                    ( -outer mudrika anand vihar) at burari chowk(8:35 am) do not open entry door(back door) he open only front door to drop passanger, when i asked to conducter to open the door, conducter responding very roudly.when i warn to complaint he told I don't care...publict was very surpringly look at conduter but he unable to do anything. as result i late for my office ...
                    plz take some disciplinary action against driver and conductor for better services of dtc... I hope you will take step as soon as possible... thankz
                    Complaint marked as Resolved Aug 14, 2020

                    Sharekhan Ltd — billing continued for closed demat a/cs

                    Sharekhan Ltd is sending me bills for closed demat accounts inspite all stock holding was transferred to new DP with same holders at free of cost from my A/c no[protected].
                    Today I contacted SEBI investor education Dept at BKC Mumbai and as advised I am filing complaint against Sharekhan Ltd.
                    Complaint comments  Add a comment

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      ADVERTISEMENT

                      Sharekhan — change of address [Resolved]

                       Hinaben Nishendu Shah
                      Today i went to Sharekhan Baroda BR (Old Padra Road.)with form for address change and change in bank details

                      the...
                      ADVERTISEMENT

                      Sharekhan Trading Account — Password Is never Secure [Resolved]

                       sriram_delhi
                      The trading password for Sharkhan's Account can be obtained on Phone or email. This is what their customer care say when...
                      ADVERTISEMENT

                      Sharekhan Ltd. — POOR SERVICE [Resolved]

                       NASEER AHMAD BHAT
                      RESPECTED SIR,
                      I AM AN INVESTOR IN SHAREKHAN LTD. I REQESTED THEM TO CHANGE MY BANK ACCOUNT FROM HDFC TO YES BANK FOR...
                      ADVERTISEMENT

                      Sharekhan — NON REFUND OF MONEY WHICH DEBITED TO MY A/C FOR RELIANCE POWER IPO [Resolved]

                       Kirtikumar Kantilal Panchal
                      I give below copy of complaint Email sent to [protected]@sharekhan.com
                      quote :
                      SECOND REMINDER
                      Customer ID no.149671...
                      ADVERTISEMENT

                      Sharekhan Commodities Ltd — Non-intimation of shortfall of margin & unauthorized trading [Resolved]

                       Ambadas Sudarshan Yemul
                      Respected Sir/Madam,





                      First of all extremely sorry for taking your valuable...
                      ADVERTISEMENT

                      [Resolved]

                       Sanjeev Bhatia
                      I applied for opening of a Demat acc. on 24/12/2007. I submitted all relevant documents to the satisfaction of their Sales Executive. He assured me that my account will be operational by 31st Dec. (before closing). I got a mail on 31st that there is an objection to ur form to which I replied them. I, again got mail on Jan 4, 2008 that it is still under objection. I got in touch with Sales Executive who told me that he has satisfied his Bombay Office on the point of objection & ur account will be operational by 8th Jan. To my surprize, I got a call from Sharekhan Delhi Office that my application has been outrightly rejected due to handwritten change of address in passport. I wasted 15 days dealing with this C class company.
                      Complaint marked as Resolved Aug 13, 2020
                      Horrible Treatment
                      Bad experience & wastage of precious time.
                      It seems These guys are only small time money makers .
                      Same thing has happened to me
                      But in my case the acount was opened a bit late and then the guy(Deepak cell no[protected] who opened my acc is not even picking up my call .
                      How the hell will i know how to use this online account.
                      How to know how to do the transactions and transfer of funds.
                      Even tried writing emails and calling their customer service but in vain.
                      Can anybody tell me the procedure and fees which will be deducted if I close this account its ""

                      Also any emails ids of Sharekan people other than customer service would be appriciated.
                      Finally would also like to go to Coinsumer court If anyone can tell me the procedures.
                      Dear Sir,

                      I agree with the problem faced by many of the customer who deals with the Sharekhan.
                      Similar problem is being faced by me. I have already submitted my original Mobile Bill copy and ration card copy.
                      But Sharekhan does not treat Mobile Bill as an valid proof which all other company does.
                      Also i asked to cancel my deal by writtening back my documents and cheques which had given to them.
                      But since last 15 days they are less bothered about this thing.
                      Can you help as to what should i do to sue this Company as its getting more and more problemetic to the consumer.

                      Rgds
                      Akhil
                      [protected] / [protected]
                      ADVERTISEMENT
                      Complaint comments  Add a comment

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        ADVERTISEMENT

                        Featured Complaints

                        ADVERTISEMENT