[Resolved] Shine.com — As per complaint details below

Komal Upadhayay

Oct 14, 2024

Address: Noida, Delhi NCR

Komal Upadhyaya
Oct 10, 2024, 12:19 PM (4 days ago)
to khushboo.[protected]@partner.hindustantimes.com, surya.[protected]@hindustantimes.com, sumit.[protected]@hindustantimes.com, recruiterservices, anurag

Dear Concerned Officlal/s,

In reference to the trail mail and the response received it categorically reflects your deceptive information and malafide intention not to provide services to the client.

We agree that we overlooked the region but that cannot stop us receiving the services and it has been your internal management to resolve the issue but you failed to do so despite repeated request.

In consequence to your customer attitude we are very sorry to say that it is highly unprofessional and against the spirit of providing customer services.

KEEPING IN VIEW ALL ABOVE WE REQUEST YOU TO PLS REFUND OUR ENTIRE PAYMENT AS YOU FAILED TO PROVIDE SERVICES AGAINST THE SAID PAYMENT.

IN THE EVENT OF NON RECEIPT OF REFUND IN 3 DAYS WE SHALL BE FORCED TO FILE CONSUMER FORUM COMPLAINT FOR NON COMPLIANCE OF YOUR SERVICES AGAINST THE SAID PAYMENT.

PLS TREAT THIS AS URGENT & IMPORTANT

Thanks & Regards,
Komal Upadhyay

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Feb 12, 2026

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2025

Shine.com Customer Care's response Dear Sir/Ma'am,

We wanted to provide you with an update regarding your recent order. Unfortunately, our system is currently unable to track the status of your order using the information provided. To assist you further and ensure that we resolve this matter promptly, could you please share the registered details associated with your order? Please provide us with any relevant details such as order number, transaction ID, or any other information that could help us locate your order in our system. Once we have the necessary information, we will promptly investigate the status of your order and provide you with an update. Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. We apologize for any inconvenience this may have caused and appreciate your cooperation in providing the requested information. Thank you for your understanding and patience. Should you have any questions or concerns, please don't hesitate to contact us.

Regards, Team Shine