[Resolved]  Shine.com — Background Verification service sold Fraudulently

Address: HT Media, Unitech Cyber Park, Tower C, 9th floor, Sector 39, Gurgaon, 122001

Shine.com representative Vishkha sold me the background verification service fraudulently mentioning that with this service I would get more job opportunities. After receipt of payment, shine executive started asking me for all my documents, when I questioned them that what background they will verify if all documents were supposed to be given by me, they could not answer. Upon asking shine executive to cancel and refund the amount paid for the service, they denied.

It's really shameful that shine.com is playing with emontions of jobseekers and looting their hard earned money by giving false commitments.
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Feb 11, 2026
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2025
Shine.com Customer Care's response
Dear Sir,

We are writing to inform you that we have assigned a dedicated Service Account Manager to assist you with any queries or concerns you may have regarding our services. Your Service Account Manager is well-equipped and capable of addressing your grievances and providing you with the guidance and support you need. Your assigned Service Account Manager will reach out to you shortly to introduce themselves and to discuss any issues or questions you may have. They will work closely with you to ensure that your experience with our services is smooth, satisfactory, and meets your expectations. Please feel free to communicate directly with your Service Account Manager for any assistance you may require. They are here to support you and will do their utmost to address your concerns in a timely and efficient manner. Thank you for choosing us as your service provider. We are committed to providing you with the highest level of service and support, and we look forward to assisting you with your needs.

Best regards,
Team Shine
 
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