[Resolved]  Shine.com — bad service - shine.com

Address:560067
Website:www.shine.com

Hi team,

I have got call from shine.com that we provide service to get interview calls through our references and was asked to pay 5000rs. When i showed the interest and said cannot pay this much the price was reduced to 3100 rs after multiple round of discussion. And was given very high promising aspects of service that within 24 hours we will activate account.. You will receive 3 references everyday 3 hour calls of interviews. Tilll i have made the payment got 7 calls in 3 hours to make payment thsi is special service as pe manager approval only for you. And after the payment is done... Thats when the real picture of service starts. 3 days regular follow-up i had to do to know the status... And everyday i am told 1 more day to go.. Finally, when i lost the temper and said i do not need service i am told we did welcome call for your account and i did not received and when checked it was found that the missed call with one ring was done from the department. I called them again to complaint and i was asked to pay 5000 rs as they will be negotiating with recruiters for hiring. I got the sense it is suspicious and sales trick. I immediately went online and checked customer reviews and thereafter called them stating i do not need any service and need the complete refund back. From there on i have been run around like a fool. On call i am advice to send email when i send email i am informed the respective department will call back. And then i receive call from same sales devision and they will say nothing will be done. Again i am asked to send email and same repeats again and again from last 4 weeks i am sending email getting calls nothing will be done and asked to send email again.
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Nov 2, 2017
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2017
Shine.com Customer Care's response
Dear Sir,
Greetings from shine career plus.

With reference to your concern mentioned above, we are unable to extract records using your name. If you are a paid user of Shine.com, please share your bank statement or the registered email-id to help us check your profile and address your concerns.

We would like to inform you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants.

Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.

Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.

Also, please note that time to time, we advertise this on our own newspaper Hindustan Times.

Regards,
Team Shine
Sep 28, 2017
Updated by Rohit.Sa
i have again received a call today. And same story was told we will look into the matter and was asked to send another email to some other person from shine.com. And when i told that all these days i have been only sending you emails and i will forward the same to you. Surprisingly the response is we need another email explaining what is the issue and then we will check and get back... Surprise !! Surprise !! Customers are asked to send emails.. and emails one after another and over a month now no action is taken. I seriously do not trust any of the services from them..
Oct 04, 2017
Updated by Rohit.Sa
You will be surprise to know that even after continous follow-up fora month now.. As a customer you still strive to get response from them.
Oct 05, 2017
Updated by Rohit.Sa
Hi Shine Team, please send me your email I'd were you want me to send you registration details. And please note I have made payment to shine.com only not any other authority.
Oct 09, 2017
Updated by Rohit.Sa
Hi Shine Team, I have not got any update from you on where do you want me to send details. Also, Do share the senior management details for me to share this experience with them.
Complaint comments 

Comments

very bad service
I appiled for a post of supervisor in pepsi co . so they called up and asked to submit the documents .later they said that your qulified for training and need to pay 2550 rs security purpose.daily 8 times they are making call. should i trust them about this job
Rohit.Sa's [Complaint's author] reply, Sep 28, 2017
i would never want to proceed on this.
PepsiCo India Customer Care's response, Oct 3, 2017
Hi Thamudu, There's absolutely no truth to this fake employment hoax & it's baseless. Please do not fall prey to this. For additional info, mail us at [email protected]
Very bad service and response
This is the common issue with the service from shine.com

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