Hi Team,
I have taken Application Highlighter and Resume Booster two services yesterday by paying 3292 rs from Shine.com, today I got a call from relationship manager but I am not aware that I need to pay money for different services like employment verification and education verification and ATS resume building. Over a call the relation ship manager is asking to pay for all these in order to go ahead with my profile.
Why these things is not maintained or mentioned in the Shine portal before taking this service? why these things are hidden?
Why in a call we need to pay all these amounts? also why don't you have a refund policy which we have bought now and didn't use your service yet or activate your service yet. As per govt rules we have an option to cancel at any time with in 15 days. You are in media industry dont you know this?
I want to cancel both of my below services I paid today, for which I didn't use the services till now and want my refund back. If you say you can't refund and there is no refund policy I will proceed legally and get my money back.
Employment verification service I paid 6478
Transaction ID IN20240216_[protected]_[protected]
Name Hariteja J
Email [protected]@gmail.com
Mobile [protected]
Amount (INR) 6478.00
Education Verification service I paid 4673
Transaction ID IN20240216_[protected]_[protected]
Name Hariteja J
Email [protected]@gmail.com
Mobile [protected]
Amount (INR) 4673
Regards,
Hariteja. Was this information helpful? | 
