[Resolved] Shine.com — cheating innocent job seekers

[Resolved] Shine.com — cheating innocent job seekers

V VIJAY KUMAR JADHAV from Darjiling, West Bengal

My contact details registered at shine. Mob. No. [protected] And e-mail id : [protected]@gmail.com Employee details fooling jobseekers: sameer. [protected]@shine.com, shamshad. [protected]@shine.com, ashish. [protected]@shine.com, [protected]@shine.com I would just like to share my experience here on services provided by reputed recruiter shine.com. Like all other portals like jobsbee, careermont and others, i received a call from mr. Sameer chettri. He disclosed services offered by ht media and would definitely provide desired results. With great convincing power, he made me to buy a service for rs 3800/-. Within next 1 hour, he again gave a call and said that two more services if added to the profile would give a competitive advantage and said that i need to pay rs 6600/- for idfy authentication and interview preparation, else the desired results would not come. I was annoyed and even mailed to shine support. But since it was ht media and shine.com, i trusted and brought that service too. Subsequently, he called again to sell services for six sigma black belt, when told that i am already enrolled with simplilearn, he insisted for the proof. Then after another 5 days he calls up for adding service worth rs 31000/- and said that this would further improve profile. When conveying my annoyance, he rudely states that then results can not be assured and the profile has already been forwarded and dropped the phone. He calls back next day asking and compelling to buy this service. Now they state that no one has forced to buy premium services and i don't have any resort other than using the services, as ht media is a 40 year old company and nothing would happen against them. Further i am also receiving fraud calls from shine.com asking for credit card information for processing the refund by logging into their paytm wallet and entering the information. It reveals that shine.com has broken all ethics of fair business practices and merely tries to extract money by selling its services to the innocent job seeker. Believe me i didn't receive any service till date from them. I request all to share this, so that innocent jobseekers don't get trapped in services offered by shine.com. I suggest if you want a paid service stay away from telecallers. Buy it yourself from service provider websites. Don't make payments at the shared links. Regards Was this information helpful? No (0) Yes (0)
Mar 18, 2018 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support Feb 06, 2018 Shine.com Customer Care's response Dear Sir, This letter is regarding the complaint, you sent to us Before even attempting to explain the reasons leading to this unintended mistake, we would like to sincerely apologize to you for any inconvenience this may have caused. At the shine customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Unfortunately, sometimes unavoidable mistakes happen. In such rare cases, a satisfactory solution is always in place and preventable measures are introduced. After a thorough review of your case and the discussion, You raised prime concerns which are as listed below along with our responses which is mentioned below: 1.You had made the payment of Rs.9813/- for the services in the month of Jan 2018. 2.Our team member had called you up for the welcome call as it is a first interface to interact with our clients and on the basis of your consent the services has been initiated 3.If you are getting a call for further payments, then might be sales team proposing you some value added service which is up to you whether you want to buy it or not.We are very sorry that this happened to you, but rest assured it would not happen again as we are putting your contact number on DND and from now onwards you will not receive any marketing calls.If it happens then please contact us on below mentioned details. We would urge you to sympathetically use the service and take a greatest advantage of it as we need to retain you as a significant customer for quite a while. If there is anything else we can do for you, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side. Regards, Team Shine
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Comments

MVikar

from Hyderabad, Telangana

I was also a victim of Shine.com the agent Arpita called me and told me that if I paid 2709 she will align interview with few companies. As soon as I paid the amount on 03-Jan-18 she disconnected the call and after that she did not answer the call. Whenever I tried to call on the numbers [protected] and [protected] the other agents used to answer the call and always give excuse that Arpita is in meeting and she will call me back or she is not in office and once she comes they will inform her to call me back.
I tried to talk to the manager but someone by name Deepak # [protected] spoke to me and given assurance to return my amount in 3 days. As of now they have not align any interview or return my amount.
Govt should take strict action on these fraudulent companies who are playing with people emotions and money.
Requesting you all not to entertain the calls from Shine.com agents

VIJAY KUMAR JADHAV

from Darjiling, West Bengal

shine is just looting people and should be banned. HT media should take strict action to maintain its brand reputation.