Shine.com — complaint against shine.com | |||||
Hi, I have taken this course "Data Scientist Masters" Program from Shine.com which is going to begin in Jan, 2020. The total amount paid for it is Rs 90269. I was recommended by one Rahul Dubey from Shine.com to go for ZestMoney which provides finance in 6 EMIs without any interest. I went for the same. I have to pay EMI of Rs 13126 per month and one EMI I have paid. However I have sudden financial problem and would like to cancel the cancel the course. As per Zest Money, the amount is 100% refundable. I have send a cancellation request to Zest and Shine. Zest is saying once Shine provides them a confirmation mail they will provide 100% refund. However Shine is denying me a refund saying is is against their policy. I am in deep financial problem and cant pay EMI due to the same. I see there is a possibility of refund as per website but they are still denying it. Please let me know what I need to proceed further to compel Shine to refund me the amount. Regards, Anirban shine.com/termsandconditions Was this information helpful? | |||||
Shine.com customer support has been notified about the posted complaint. Verified Support Nov 07, 2019 Shine.com Customer Care's response Dear Anirban, Greetings from shine learning. With reference to your mail, we are unable to extract records using your name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns. Regards, Team Shine | |||||
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