Shine.com — Ever increasing money demand for activation of profile booster services and denial if not made further payments

Address:Delhi NCR

In the name of profile booster service I have been asked to pay the amount of more than 3.00 thousand. Started from there the demand kept on increasing. Still the marketing person Rohit was asking for more about to be paid and assuring the job within next 7-15 days.

On asking about confirmation about the same and request to have a word with senior person, he refused and forced to make the payment immediately without any further time for payment. I have been informed that if payment is delayed, services will be denied even after making total payment of Rs 18, 252/- (Rs 3330/- for subscription, Rs 5253/- Educational verification package, Rs 9669/- Job profile verification package) and again the list was increasing with demand of further 16, 000/- for senior level resume writing services...!

They are not allowing any refund policies and can leave the services anytime without any assurance of delivery of services. This is mere cheating done by this company and incomplete or improper information sharing by the fraud representatives. Want refund of the payment done. I have attached the screenshot of made payments.
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Shine.com customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2024
Shine.com Customer Care's response
Dear Sir,

We are writing to inform you that we have assigned a dedicated Service Account Manager to assist you with any queries or concerns you may have regarding our services. Your Service Account Manager is well-equipped and capable of addressing your grievances and providing you with the guidance and support you need.

Your assigned Service Account Manager will reach out to you shortly to introduce themselves and to discuss any issues or questions you may have. They will work closely with you to ensure that your experience with our services is smooth, satisfactory, and meets your expectations.

Please feel free to communicate directly with your Service Account Manager for any assistance you may require. They are here to support you and will do their utmost to address your concerns in a timely and efficient manner.

Thank you for choosing us as your service provider. We are committed to providing you with the highest level of service and support, and we look forward to assisting you with your needs.

Regards,
Team Shine
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