Shine.com Complaints & Reviews

Dear Sir/Madam,

I am writing to file a formal complaint against Shine.com regarding unethical business practices and a dispute over a refund for services rendered.

On [15-Feb-2024], I engaged with Shine.com to avail myself of certain services, for which I made a payment of [INR 3292] . However, subsequent to this initial transaction, I have been consistently pressured into acquiring additional services, each...

I have been sold with unwanted courses which I did not want. I want this to be returned and the money to be refunded. I have not used that course at all.

Sunil s. joshi

Attachments12:21 PM (8 minutes ago)

to feedback, customerservice, subscription, quality.feedback, contactus
Dear Team,

My name is Sugandha Joshi ( Wife of Mr Sunil Joshi), I received a call from Shine.com representative Ms Pallavi Cell # [protected], wherein she assured me to provide all support by Shine (i.e Recruitment, RM Support, CV Guidance etc etc ) with the price...

Dear sir/madam.

This is to bring to your notice the fraudulent practices in the Shine.com. I have been scammed by offering unwarranted services and duped of my hard-earned money.

My name is Kundan Kaushav. I received a call on 10 February 2024 from Shine.com representative. He explained to me about the paid services of Shine.com. For this service, he told me that I would have to pay a nominal price of Rs.3292. After much deliberation, and on his insistence that a dedicated relationship manager will be assigned to me who will work closely with me, I paid the money. He categorically said that this is a one-time fee to shine. Once I pay for this, my services will start. He never mentioned that there would be further charges. So, I paid Rs.3292. He asked me to share my updated resume which I did. After this, he assigned me a relationship manager named Mr. Suraj. This was just the beginning of my ordeal and mental harassment.

On the same day (10 February 2024), I received a call from Mr. Suraj, my relationship manager. He initially asked me about my experience and then started showing me rosy pictures. He said that his track record is superb and that my CV has the potential to get great jobs with a salary range of 70 to 80 lakhs per annum. After the initial conversation, he told me that my CV and highest marksheet would be verified. Once I said okay, he sent me an email asking me to pay Rs 5192. I reluctantly paid. The moment I was doing the payment, I received another payment link asking me to pay Rs 9556. I was taken aback. I started questioning this method. He said this was for verification purposes. After much resistance, I paid both these amounts. I again asked him if this is the final payment. He insisted that this is the final payment. However, he again started talking about receiving job links on my WhatsApp number. He asked me to write a mail in this regard and also to give my WhatsApp number. I did so. Once I did that I again received a payment link of Rs.16, 518. At this point, I became suspicious and said to Mr. Suraj that this was wrong. This is a trap being led for me to pay more. This is some sort of extraction. All these made no difference to Mr. Suraj and he kept on harping that all these services were great.

However, I insisted on canceling my service. Immediately, Mr. Shiva intervened and introduced himself as the manager of Mr. Suraj. He said that he had been listening to all the conversations. He said if I have trouble paying the money, then I can opt for EMI options. He kept on saying that without this service, my other services were meaningless. He assigned me a new relationship manager Mr. Rohit. Mr. Rohit was even more insistent on paying the money. After having paid so much money, I had no option but to pay three more payments in EMI: Rs. 16518, Rs.24, 779, and Rs. 33863. But this didn't end there. I again got another payment link of Rs 43068. I was completely devastated. I knew I had been trapped and scammed. I asked to stop my services. I wrote a mail to them in this regard. However, Mr. Rohit refused to listen to me. He transferred the call to Mr. Bansal. Mr. Bansal sounded like Suraj. I pointed this but he changed his voice and continued to argue with me. I asked him to stop my services. I told him I had already written the mail for my refund. Mr. Bansal categorically told me that the money won't be refunded.

I received an email from [protected]@shine.com informing me that my services have been initiated. However, all the screenshots of the services were of Mr. Ritesh. All these indicate that an elaborate scam is being run by Shine.com. I replied to the mail that my services have to be stopped. I received a reply that Shine doesn't refund. I replied that if my services are not stopped and that I don't get my refund, I will have no option but to take legal recourse.

I will bring to your notice the following categories of scams committed against me.

1. False promises: Shine lures job seekers by making false promises. Everyone needs a good job with a better salary and better prospects. Shine plays on that emotion.

2. Financial fraud: Shine doesn't say upfront the total cost of their services. They keep on sending one payment link after another. Once I have paid a certain amount, I am forced to pay a bigger payment. Each subsequent payment is of higher money. For example, the first payment is of approximately of Rs 3000, which subsequently increases to 5K, 9K, 16K, 24K, 33K, 43K...

3. Fake bills: Once I asked them to stop my services, they sent me fake bills.

4. Mental harassment: I was subjected to extreme mental harassment for almost 3 hours.

I will request you to stop my services and kindly refund my money.

I have attached all the emails for your reference.

Looking for a positive reply.

Regards

Kundan Kaushav

My name is Kundan Kaushav. I received a call on 10 February 2024 from Shine.com representative on wherein he explained me about Paid services of shine.com with Nominal price of Rs.3292.
After much deliberation, and his insistence on how great shine is and that a dedicated relationship manager will be assigned who will closely work with me to help me to get new job. He also said that this is onetime fee to shine. After this my services will start. He never mentioned that there would be further charges. So, I paid this Rs.3292. He said they will assign a Relationship Manager and he will call me to get more information about my Job requirement and will help me to find job accordingly as per my preference soon.
On same day, "Suraj Singh" (Relationship Manager) called me and initially he asked me about my Job preference and post 20 minutes discussion, he told me in order to avail good Job, i would have to get 2 services(2nd & 3rd payment mentioned below) of Rs.5192/- & Rs. 9556/- and i would get service from excellent shine.com for lifetime. He first offered me one service and then another without letting me think. So, with hesitance, I paid next 2 payments as he said this is last payment and they will ask for no further payment. However, he again said I would have to avail another service by paying Rs.16, 518. I became suspicious and said that something is wrong. He started telling me how these services were great. But I insisted on cancelling my service. At this point Mr Shiva intervened and told me that if I have problem then it can opt for emi facility. He started saying that this service is must to get good job. Without this other 3 bought services would have no meaning and will get "forfeit". He also assigned a new Relationship Manager Mr Rohit. So, reluctantly and in compulsion, I made two payments in emi, one of Rs 16518 and another service for Rs.24, 779. I was completely devastated when they again asked me to pay another Rs 40000 to which I denied and asked them to stop my services. I understood that something is fishy here. I wrote them a mail asking to stop my services and refund my money.
At this point, the conversation was taken over by some Mr Bansal who claimed to be a manager. I clearly mentioned that I have been scammed and that my services should be stopped with immediate effect. But he categorically said that we will not make any refund.

Below are payment i made to shine.com:-
First payment (Paid) -- Rs.3292/- (Product :- Education Verification Plus Package)
Second payment (Paid) -- Rs.5192/- (Product :- Job Profile Verification Plus Package)
Third payment (Paid) -- Rs.9556 /- (Product :- Senior Level Resume Writing Service & Professional Summary)
Fourth payment (Paid in emi)-- Rs.16, 518/- (Product :- Jobs on the Move: 180 Days)
Fifth payment (Paid in emi)-- Rs.24, 779/- (Product :-Jobs on the Move: 180 Days)

On 7th Feb 2024 I got a call from one Miss Richa from shine.com around 5pm from the number[protected]. She said they were offering services for job hunting in overseas market for senior roles. I was not very impressed the way she spoke. Then she gave to her colleague Miss Anu who spoke very professionally. She told me that it costs 10, 000. I said I am not interested and had already purchased some other service from other vendor in the morning. She said she would give it at half price. I asked her to send the details. That initial mail is attached as evidence also. I bought the service. Then she said a relationship manager would call next day. Next around 11am one Mr. R.K.Sahu called from[protected]. He was very knowledgeable and told the dynamics of overseas market and asked my requirements. After that he convinced me that there are certain tests which are internationally recognised and that has to be taken. He sent a payment link and I paid. Then he said the resumes have to present to each country differently and experts would write my resume and asked me to buy that service. Like this he made me buy 5 services apart from previous day’s service, all totally Rs. 46832. It did not stop then, he still said there is one last service I had to buy and I lost my faith.
They get initial financial commitment and then they say I have to complete some more steps before they can get started. They never reveal the complete set of services in the first go. Their excuse is the services depends on the profile. For this I was arguing do an assessment for the profile and give him full picture. If I asked for refund they said it is not there in their policy. I have asked them not to activate any of my services in the morning today stating I have to go through everything once. I have taken the screenshot of the services at the time of writing, with system date time shown at top right corner. Yesterday I was tricked into buying the services and till now I have not activated any of them. I am raising the complaint today itself.
I also checked for reviews and found many complaining about Mr. R.K. Sahu and how they are cheating customers by not revealing complete information.

Hello sir/Mam,

Today I registered in shine by paid Rs- 3747.66 at 10:51Am[protected] by credit card. And your telecaller representative ensure me I will get job and one RM asign me and he will assured that I will get job..
[protected]time-02:48Pm) RM name Shiva or shivpratap from shine called me from mob number [protected] and he take all information about my career and he will ensure provide job to me and ask me to do final payment Rs-4833.01 so that he will ensure that i will get job within 07 to 10 days without any obligation and no further charge to pay from my side. I ask him so many time their is any other option apart from this he denied as I know Hindustan times media and his reputation I paid that amount. Within 2 second I get again mail for pay Rs-9557.
I asked him you said this (4833.01) is your last payment after you send me again this amount he said you have to pay this amount also otherwise we can not provide you service and you forgot all this Rs 8580.67 (3747.66 +4833.01).

I ask him for that if you can't provide service you return my payment. I called him again and again I asked him to transfer my call to his senior so I ask him. he denied.

This situation alert me that their is so many hidden charges here after one payment you ask me again for more high payment. If I paid again it's going on or if I denied I can not get money.
1st pay payment-3747.66
2nd payment is more high-4833.01
And again ask third payment-9557 this is again more high from 2nd one.
And what will be forth, fifth and many more payment i don't know..

On dates 7/02/24 there is unauthorized transaction of 34K from my account by shine cancellation team
[protected] Airtel

Waste of money and time.
You share information with fake and fraud employers too.
Lost my extra money on that too .
Please call and provide a resolution.
Account registered with email [protected]@gmail.com

They tricked me to purchasing their resume and application booster and told if I dont invest additional, my application will be closed.

They share our information with fake employers too
Some company named Sancode Technologies contacted me with exact information I entered in shine.com and made me pay extra 1550.
Then shine.com call saying that we cannot assure u job interview or help with fake employers.
Then why did I pay extra for their services anyway..
Need refund asap..
Please contact me with registered mobile number
[protected]

I have asked for refund withn 30 minutes at Shine.com. They asked me to submit 13999 INR in parts without providing me with offer letter in the name of TCS. I also asked to send me document that they have shared to the authorities asking for refund. So I can be sure that the process is initiated. I haven't received any document. The person I was in contact with was Mr. Manish Agarwal (mo: [protected]). I even tried calling at the company to talk with customer representative but no answer. I would like this isssie quickly resolved and my money refunded in shortest time period.

Shine.com doesn't has facility to delete the account and I have been complaining regularly about unwanted calls.. they are spamming with calls.
so bad service....

I have received a call for a services by way of access to their portal for which they were 90% sure about getting a job. For this at 1st i was promised a dedicated person who will do counselling and ensure that i get enough opportunity by way of interview. for this they have quoted an amount. once i paid i was informed this will not work unless i take a subscription for resume building which i paid because it was a small amount. After this i was told that these will not give me access untill i pay to get subscription. Then another similar subscription was taken total of all these amounts to around 48000 rupees after this they were asking for another subscription which i clearly denied. I have not received any such support or counselling nor any job opportunity. I feel ashamed that i fell for this trap. i was silent for around 9 months now. But now i guess even though i dont get the money back i can prevent others from these scams. i have no idea how can they find loop holes in policies to make it legal. Its a disgrace of a company which is looting from desperate youngsters looking for a job.

On 20/01/2024, at 03:30 p.m., I received a call ([protected]) from an agent Shivangi. She told me to pay a sum of ₹3327.71, and I will get a year's free service from Shine. I did accordingly.

But on the same date, at 6:00 p.m., I received another call from another agent([protected], this time a male agent who declared himself as my relationship manager), who told me to pay a one-time sum (he did not clarified the sum), so that I may get a better service from Shine.

At first he told me to pay ₹5192.00 and then ₹9556.00, and when I proceeded to pay, he told that I had to pay both simultaneously. I did accordingly and also sent him screenshots of the payment.
But then after confirming the payment he started describing me various kinds of things and again asked for a sum of ₹16000, and when I asked the need and reason to pay, he started arguing and misbehaving and I had to cut the call with a loss of ₹18075.71.

In conclusion, I would like to say that this kind of so-called 'service' is actually a kind of CHEATING Or FRAUD and I do not want such a 'service' from Shine. Please refund my money.

With regards,
Tushar Kanti Sinha
Dumka, Jharkhand
Mobile No- [protected]

Right now one guy named as Lucky senior sales person talked with me. While talking with him I told him that I have trust issue on job offering after money, because as I have suffered once in the same way. Simplilearn took money from me on job guarantee program but didnt provide me a single interview.During discussing on all these in the mid of the conversation he told " I HAVE NO CONFIDENCE TO CRACK AN INTERVIEW".After which I told him "how could you say that I have given 5 to 6 interviews and all those I have cracked. And you didnt have provide me a single one then how could you judge me." I took this as an Insult.

My phone number is [protected]. Shine.com called me on 20 jan around 5:00 5:15 pm.

I have purchase 3k pack and they are forcing me to punches more 5k package I said I can't take it.
now they are refused to give me that 3k support and not responding at all.
cutting call on my face and talking in anger.
I want my refund

Hi Team,

I have received a call from a sales guy Rohit who tricked and misleaded him in making the payments of Rs 149847 on Jan 12.After that Iam running pillar to post to get my amount back.

I get a call gain tdy from the same guy and he proudly says the money will not be refunded and you can do whatever you want.

I have filed cyber complaint and also going to a legal way.

I have asked a senior escalation manager from shine.com to give me a call but have not received a call and none of my mails has been answered.

Mr.Vicki Goel of Shine.com has sold me services and an entire package of more than 1.30 Lacs in a misleading manner so insensitively to me a 56 Yr old person who has lost his job. I at least want refund of my money for the courses that he has sold to me saying that what you have studied 25-30 years back is not valid today in the job market. And later on in one follow up call he said that there is no need to study - we will put this in your portfolio that you are pursuing these courses to impress the prospective companies. PLEASE arrange for a refund of the Courses at least. Thanks. Subhasis Mahapatra (M)[protected]

I bought 2 services by Shine which I did not want in the first place but somehow they managed to force me into buying it. On Aug 1, I paid Rs.3197 for Application Highlighter and then on Aug 3, I paid Rs.5192 for Education verification totaling of a Rs.8389/- LOSS to me since no service has been given. Later I ask for refund and they say HT Media has no refund policy but they will exchange for some other service but nothing has been done till. Just recently I got another call to pay some 4K for another service, so they are continuing to CHEAT PEOPLE who are vulnerable and looking for job!. SHINE is a FRAUD company, do NOT fall for their scheming phone calls!

Hello, Please find below details on incident.
Date: 10th Jan 2024
Description: I received a call from Shine. com's executive yesterday morning. He asked me to buy some premium services which costed around INR 3792 and said there would be no other charges. I got another call in evening from their relationship Manager named Suresh who was very arrogant, impolite and rude asking for another INR 5194 saying it would cover resume verifications and other diff thins. On paying that he sent me another request for INR 9566 for resume verification and said we can't proceed till you pay this amount. When I denied on the payment he started being rude, almost harassed me for making the payment. I want no services from shine and want my money back.
Sharing email address for tracking: [protected]@iimidr.ac.in

I got a call yesterday from Shine.com, that they can help me find a better job and coerced me to do a transaction of Rs. Rs 3292. Now this morning on 9th Jan, their relationship manager called me and coerced me to do two more transactions in the name of some service, for Rs. 5192 and Rs. 9556. He told me that these two are the last payments, after that I won't be required to pay anything.
But once these payments were done, he started coercing me for another transaction of 15000.
I refused, and told them that I don't want to take their services and requested them to refund my amount.
He said they will not refund.

Please help me in getting my refund.
My details are as follows:
Manoj Kumar Sharma
Ph. [protected]
Email. manoj.k.[protected]@gmail.com

Regards,
Manoj Kumar Sharma