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Shine.com Complaints & Reviews

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Updated: Sep 12, 2025
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Shine.com reviews & complaints page 8

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S
SakshiGVY
from Nashik, Maharashtra
Dec 21, 2023
Dec 23, 2023
This thread was updated on Dec 23, 2023
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On 21/12/2023, an amount of Rs. 4000 was deducted from my account under the pretext of GST by Shine. Seeking resolution, I paid this amount in good faith, only to be further deceived.

Subsequently, I was informed of an additional payment of Rs. 4750, supposedly due to the activation of a service worth Rs. 16750, which was not disclosed initially. This constitutes an outrageous demand and is indicative of deceptive practices that are unacceptable.

Upon raising my concerns, I was transferred to a senior representative who pretend scolding the initial agent, a tactic that raises serious questions about the integrity of your company's practices.

I demand immediate and comprehensive action on the following:

A thorough and transparent investigation into the unauthorized charges totaling Rs. 8750.
A complete refund of the unjustly deducted amount of Rs. 8750.
An official statement explaining the circumstances surrounding these unauthorized charges and outlining corrective measures to prevent a recurrence.
Assurance that my personal and financial information is secure and will not be misused.
I have attached screenshots and recordings providing evidence of these transactions for your reference. The attached files clearly depict the unjust charges and the ensuing attempts to manipulate the situation.

As a member of a middle-class family, these actions are causing severe financial distress. I am not alone in facing these issues, as it appears that many others are falling victim to similar fraudulent activities.

I implore you to take immediate and decisive steps to address this matter and ensure a prompt resolution. If necessary, I am prepared to take legal action to protect my rights and interests.

I trust that you will treat this matter with the urgency and seriousness it deserves. I look forward to a swift resolution and your immediate attention to this issue
+3 photos
+4 videos
Shine.com customer support has been notified about the posted complaint.
Verified Support
Dec 23, 2023
Shine.com Customer Care's response
Dear Sir/Ma'am,

We would like to assist you in tracking your order. However, we have encountered a challenge in locating your order using your name alone. To ensure we can provide you with accurate and timely information, we kindly request that you share your registered details with us.

Regards,
Team Shine
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    Sara Saiyed
    Dec 21, 2023
    Mar 29, 2024
    This thread was updated on Mar 29, 2024
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    I was asked to pay rs. 29 for scheduling my interview, then they did not provide me with any job interview, and they were making silly excuses for not processing my application further.
    And the name of the person contacting me was Abhinav Sharma. I something is not done for this, i will complain against shine services. And the boy was using a very rude tone, he even threatened yo hack my bank accounts
    +5 photos
    May 5, 2024
    Complaint marked as Resolved 
    Shine.com customer support has been notified about the posted complaint.
    Verified Support
    Mar 29, 2024
    Shine.com Customer Care's response
    Dear Sir,

    Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

    This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

    Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

    Regards,
    Team Shine
    Dear Sir,

    Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

    Also, many civil and criminal proceedings in Delhi High Court and with police authorities have been initiated by our company to control these activities which are pending adjudication. Being a responsible company, we wish to support you in all ways possible and assist you to find out the fraudsters involved in duping you to make payments for services.

    We would like to inform you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this on our own newspaper Hindustan Times.

    Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

    Regards,
    Team Shine
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      varunsharma5587
      Dec 20, 2023
      Mar 29, 2024
      This thread was updated on Mar 29, 2024
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      I got a call Ms Priya from Shine and i discussed with her for refund and she shared a link for Rs 10 form fees thenafter i will received my amount but payment is not done in that link. Please clear this and clear my refund on priority
      May 18, 2024
      Complaint marked as Resolved 
      Shine.com customer support has been notified about the posted complaint.
      Verified Support
      Mar 29, 2024
      Shine.com Customer Care's response
      Dear Sir/Ma'am,

      Dear Sir,

      Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

      This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

      Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

      Regards,
      Team Shine
      Dear Sir,

      Refer to your email, we are unable to extract records using your email id or name.

      This is to inform you that many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

      The details do not belong to us as these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. Also, we advertise this on our own newspaper Hindustan Times. Please file a complaint with your bank to get a charge back and ask them to blacklist the merchant who made this transaction.

      Request you to do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

      Regards,
      Team Shine
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        sunnykumar112
        from Rajgir, Bihar
        Dec 19, 2023
        Mar 29, 2024
        This thread was updated on Mar 29, 2024
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        Premium packages for job search / assistance

        Shine.com is running a scam where they are hiding the charges for the services and once you pay for the service they will keep asking for more money. I have become the victim of this scam and the details of the payments made by me are below.
        Initial Call;
        1st Payment: 3657/-
        Application Booster Package  
        Second Call: After making the first payment they called me and told me that after analyzing the profile...
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        rahsharma
        Dec 15, 2023
        Dec 15, 2023
        This thread was updated on Dec 15, 2023
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        Hi,

        I had requested for Employment and Educational verification in 2022 which is yet to be completed as per current status in website. I would like my money to be refunded back with interest. My Order ID is Order ID: CP405692 dated 11-Apr-2022. As per current status, snapshot enclosed, the order is still in progress.
        +1 photos
        Shine.com customer support has been notified about the posted complaint.
        Dear Sir,

        We take customer satisfaction seriously and are glad to hear from you.

        First, we would like to apologize for the frustration you've been experiencing recently. We want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.

        We will respond to you shortly and we request you to bear with us in the interim. Thanking you and assuring you of our best services at all times.

        Regards,
        Team Shine
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          C
          Chape
          from Jaipur, Rajasthan
          Dec 14, 2023
          Dec 15, 2023
          This thread was updated on Dec 15, 2023
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          Address: 18-20, KG Marg, Barakhamba, New Delhi, Delhi 110001
          Website: Shine.com

          We got a call from shine.com they asked us to pay 3657 for the registration. We enquired about that nd they said they will provide job to us.in the evening we got a call from Rajesh rana they asked questions from my father nd then asked us to pay 5192. Then asked us to pay 7539 for another.now we got a doubt but we were in need for the job so we paid the amount now we got doubt so searched about this...we found many scams about this
          We were in need for this now they scamed us around 11k from us
          We want our money back it's been around 5-6 days they haven't reached out about anything I request shine.com to pay attention towards this nd provide our money back
          Shine.com customer support has been notified about the posted complaint.
          Dear Sir/Ma'am,

          We would like to assist you in tracking your order. However, we have encountered a challenge in locating your order using your name alone. To ensure we can provide you with accurate and timely information, we kindly request that you share your registered details with us.

          Regards,
          Team Shine
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            SakshiGVY
            from Nashik, Maharashtra
            Dec 13, 2023
            Dec 15, 2023
            This thread was updated on Dec 15, 2023
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            I am writing to address a matter arising from our recent conversation with Shine.
            Upon careful review of the transaction details, it has come to my attention that Shine has imposed an additional charge of Rs 4000 for processing the refund, as communicated to me. I am seeking clarification on this matter.
            I have been informed that the additional charge is attributed to the return of 18% GST of the original amount, totaling Rs 4000. In an effort to expedite the process, I suggested deducting this amount from the total and return the remaining amount to me. However, I was informed that their terms and conditions requires me to make the Rs 4000 payment first, after which the complete refund will be processed.
            I am reaching out to gain a clearer understanding of the terms and conditions associated with this refund process. I believe transparency in this matter is essential for both parties involved.
            I am not aware of any such policies which take the GST amount from the customer first and then will return the whole amount. Your prompt attention to this matter is highly valued, and I am hopeful that we can resolve this issue amicably.
            Thank you for your prompt response and assistance in addressing this concern. I look forward to hearing from you soon.
            Jan 22, 2024
            Complaint marked as Resolved 
            Shine.com customer support has been notified about the posted complaint.
            Verified Support
            Dec 15, 2023
            Shine.com Customer Care's response
            Dear Sir/Ma'am,

            We would like to assist you in tracking your order. However, we have encountered a challenge in locating your order using your name alone. To ensure we can provide you with accurate and timely information, we kindly request that you share your registered details with us.

            Regards,
            Team Shine
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              singhsandeep121
              from delhi, Delhi
              Dec 11, 2023
              Apr 4, 2024
              This thread was updated on Apr 4, 2024
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              Dear
              sir
              main sandeep singh sangam vihar se hu.
              mere se 25 november ko shine .com se call aaya ki aapki job me lagva dunga yadi aap muje kuch payment dete hai, to bola aapko 3657/ dena honge.
              bahut kuch bola mere se or pehle 3657 karvaye .
              uske baad bola agr aapko kal immediately chahiye to 7000 karne hoge.

              per mere pass nahe the phir bhi mene 6192/ kar diye.
              ye sabhi payment mene 25-11-23 ko kiya hai.
              aaj tak shine.com ki taraf se koi call na koi msg aaya job ke liye.
              na hi koi caal pick kar rahe hai.
              me bss yahe chahta ho aise company per sakht sesakht karbaye ki jaye.
              May 8, 2024
              Complaint marked as Resolved 
              Shine.com customer support has been notified about the posted complaint.
              Feb 28, 2024
              Updated by singhsandeep121
              dear sir...
              still waiting for recovering my amount which i paid to shine, com
              i only received a call from shine .com that was not retrued GST.
              why they will not retune to my full amount .
              i paid as you said but you did not do your duty.
              after getting money you left to pick call and revert mail,
              please pay full amount otherwise i will move ahead.
              Apr 04, 2024
              Updated by singhsandeep121
              Dear
              Sir/Madam
              i am Sandeep Singh want to again complain of the shine.com.
              yesterday ( 03/03/24) got call from shine, com and said if you pay GST i will refund entire amount. Executive also explained send again all last paid slips that i cam calculate whole amount.
              today ( 04/0324) again called and GST amount 1774/ of Amount rs.9845.

              i paid but after paid the gst he demanded more money to pay.
              i told please return my amount he cut my phone and not pick the phone.
              i paid shine, com around 12000/
              please settle the account.
              Verified Support
              Apr 04, 2024
              Shine.com Customer Care's response
              Dear Sir,

              We wanted to provide you with an update regarding your recent order. Unfortunately, our system is currently unable to track the status of your order using the information provided. To assist you further and ensure that we resolve this matter promptly, could you please share the registered details associated with your order?

              Please provide us with any relevant details such as order number, transaction ID, or any other information that could help us locate your order in our system. Once we have the necessary information, we will promptly investigate the status of your order and provide you with an update.

              Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. We apologize for any inconvenience this may have caused and appreciate your cooperation in providing the requested information.

              Thank you for your understanding and patience. Should you have any questions or concerns, please don't hesitate to contact us.

              Regards,
              Team Shine
              Dear Sir/Ma'am,

              We would like to assist you in tracking your order. However, we have encountered a challenge in locating your order using your name alone. To ensure we can provide you with accurate and timely information, we kindly request that you share your registered details with us.

              Regards,
              Team Shine
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                vishalwagh0502
                from Bhopal, Madhya Pradesh
                Dec 11, 2023
                Dec 12, 2023
                This thread was updated on Dec 12, 2023
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                I have already paid 23000 with taxes and they are demanding me extra money for services. give me fake promises for job for that they are demanded extra money. i dont want their services'. i just want refund of my money.
                Shine.com customer support has been notified about the posted complaint.
                Dear Sir/Ma'am,

                We would like to assist you in tracking your order. However, we have encountered a challenge in locating your order using your name alone. To ensure we can provide you with accurate and timely information, we kindly request that you share your registered details with us.

                Regards,
                Team Shine
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                  SakshiGVY
                  from Nashik, Maharashtra
                  Dec 10, 2023
                  Dec 15, 2023
                  This thread was updated on Dec 15, 2023
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                  I am writing to bring to your attention a serious matter of fraud and harassment perpetrated by the company Shine.com. I am a victim of their deceitful practices, and I seek your assistance in addressing this issue promptly.

                  I recently engaged with Shine.com for job-seeking services and have been subjected to blatant financial exploitation. The company, in a series of deceitful transactions, coerced me into making multiple payments under false pretenses. The sequence of events is as follows:

                  Initially, I was asked to pay a registration fee of Rs. 3657 for their services.
                  Subsequently, I received demands for additional payments of Rs. 7284, Rs. 12742, and Rs. 17696, each time under the threat that my subscription would be invalid if I did not comply.
                  Despite my explicit inquiries and objections, I was assured that no further charges would be imposed after the payment of Rs. 12742. However, the company continued its extortion tactics.

                  Upon raising my concerns with a senior representative, I was informed that my subscription would be initiated, and services provided until I secure a job. Only at that point, I would be required to pay the outstanding amount of Rs. 17696.

                  To exacerbate matters, the company sent me a resume containing content plagiarized from ChatGPT, further highlighting their unscrupulous practices.

                  I have already taken the initiative to lodge a formal complaint with the police, and I am reaching out to your esteemed organization seeking immediate action against Shine.com. Additionally, I request your support in ensuring the refund of all payments made to the fraudulent company.
                  Jan 21, 2024
                  Complaint marked as Resolved 
                  Shine.com customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 12, 2023
                  Shine.com Customer Care's response
                  Dear Sir/Ma'am,

                  We would like to assist you in tracking your order. However, we have encountered a challenge in locating your order using your name alone. To ensure we can provide you with accurate and timely information, we kindly request that you share your registered details with us.

                  Regards,
                  Team Shine
                  Dec 14, 2023
                  Updated by SakshiGVY
                  How can you mark this complaint as resolved if it is not yet resolved
                  Verified Support
                  Dec 15, 2023
                  Shine.com Customer Care's response
                  Dear Sir/Ma'am,

                  We would like to assist you in tracking your order. However, we have encountered a challenge in locating your order using your name alone. To ensure we can provide you with accurate and timely information, we kindly request that you share your registered details with us.

                  Regards,
                  Team Shine
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                    Somya Yadav
                    from Navi Mumbai, Maharashtra
                    Dec 9, 2023
                    Dec 11, 2023
                    This thread was updated on Dec 11, 2023
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                    I was searching for job and one day i got a call from shine.com saying that they can help me get the job faster, so first they asked me about the all the details like education background, professional experiences and my salary expectations and industry where i am looking for change.

                    After all the talk for 30 min they said if i take their premium package i will be able to get the job faster since they share my profile with their internal department and share with 1000 consultants who can help me with the job, so they first its just the amount 3292/- and they will start working on my profile and i will got call from the relationship manager who will help me with everything since he will have the similar industry knowledge as i have so i paid after that another day i got call from the relationship manager called Mr. Vikram and he called me and talked about various stuff on how shine can help me with get job very fast and then sort of took my interview where he asked what is my experience and tell me something about yourself and what’s your salary expectation? Why you are leaving your current company? And everything.

                    After 40 min he said he will be able to get me a job in 7 days and he will call every day to discuss the progress on my profile and he will job links every week and also he will share my resume with internal recruiters, after that he said i just need to make one which for resume and education verification and everything which was amount 5192/- so i said it was not mentioned by your callcenter team yesterday they said i just have to 3k which i paid yesterday so he said no this for your profile boost your resume is not ATC approved and everything so i paid him after saying that I won’t pay anything else now so he said there will one more payment Ma’am and that will be it so i said why?

                    He started saying things like this for your profile highlight where is recruiters search for candidates your profile will comes first and everything so after 15 min of him convincing saying all the things which can convince me for a job so i said i will pay but on emi and then i paid again the amount 9945/- after that he said i need to make more payment since i will be able to get 24 lakhs annum salary basis on my skills and experience so i can invest this much for my future and you will get good job and company too and again he said its just a last payment so i paid again the amount 16423/- .

                    After that they started saying that i need to show some courses on my resume and everything and he started saying lot of various reasons why i need to and this will help me to get a job which a two week and i will be very happy that i invested all this since i was desperate for job i got convinced and i started paying with my credit card and then he asked again for last payment which was 24555/-

                    After that when i said i need to make one payment i thought this is not okay this is a lot i cannot take this much debt from my credit card and i said ‘No’ I can’t so his manager who was also on call said that it will good for job search and all and then i said no I don’t have money anymore so he said so all your amount which you paid will not be refunded since you didn’t buy the whole package and everything and then said trust me Ma’am its just good for your profession growth and everything and I don’t know what i was thinking i made them the payment again of 30332/- and then they said again i need to payment which was 30096/- which was supposed to be last but then he started talking about my future job and i will be able to get 2lakh in a month easily and everything and then how this will help me to get a job in a week and till this time they never mentioned that this is non-refundable amounts so i thought if they don’t help me get a job in a week i will get the refund after complaining but i was wrong then the manager said the last amount is 27316/- and i didn’t know what to do because they said i dont pay i wont be able to benefit the package and the payments i made means nothing if i don’t pay this one so i paid and its be more than 20 days after i paid them more 1 lakh 50 thousand they are sharing the job links which is from LinkedIn and they are sharing where i have already applied with my own search and effort.

                    I did write an mail to them asking for refund but there is no response only one person called munish is trying to coordinate with me and saying that i will get the links but job is not guaranteed and even the interview is not guaranteed and i said that this was not mentioned to me when i paid.

                    The amount i paid is
                    3292+5192+9945+16423+24555+30332+30096+27136 = 1, 46, 971/-

                    I am requesting you to please help me to get this refund from @shine.com since i don’t have money to pay all this debt.

                    And many of their services i have not even used yet. Please do help
                    +7 photos
                    Jan 11, 2024
                    Complaint marked as Resolved 
                    Shine.com customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 11, 2023
                    Shine.com Customer Care's response
                    Dear Ma'am,

                    We take customer satisfaction seriously and are glad to hear from you.

                    First, we would like to apologize for the frustration you've been experiencing recently. We want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.

                    We will respond to you shortly and we request you to bear with us in the interim. Thanking you and assuring you of our best services at all times.

                    Regards,
                    Team Shine
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                      KONDURU NAGARAJU
                      Dec 9, 2023
                      Dec 11, 2023
                      This thread was updated on Dec 11, 2023
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                      Address: mumbai

                      A person named vikram from shine .com has called me and fraud me by buying some uncesseray courses

                      @ Shine please stop this fraud business

                      Vikram has called me from the numbers

                      [protected]
                      +3 photos
                      Shine.com customer support has been notified about the posted complaint.
                      Dear Sir/Ma'am,

                      We would like to assist you in tracking your order. However, we have encountered a challenge in locating your order using your name alone. To ensure we can provide you with accurate and timely information, we kindly request that you share your registered details with us.

                      Regards,
                      Team Shine
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                        SanjuDeva
                        from New Delhi, Delhi
                        Dec 4, 2023
                        Dec 6, 2023
                        This thread was updated on Dec 6, 2023
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                        Address: 11th Floor, Park Centra, Sector-30 Gurgaon

                        I want to highlighted a misleading process to initiate Paid job services and once initial amount paid they came up with another payment demand whole case mentioned below.
                        On November 16th, I initially purchased a service for Rs. 3292. Subsequently, the Shine team assigned a coordinator who recommended an additional service costing Rs. 3536. Unfortunately, I couldn't proceed at that moment due to a lack of funds. Despite expressing my financial constraints, the Shine team did not provide any updates thereafter. Today, 4th Dec, when I decided to avail the previously recommended service and made a payment of Rs. 3536, Shine.com representative informed me that an additional service, priced at Rs. 4673, was required to proceed further. without availing these services you will not get any interview call. since i already invested Rs. 6828 there was not option left for me to suggested services. I paid Rs. 4673 well but they were still want me to buy another service to proceed further which is additional Rs. 7000.

                        My concern stems from the lack of full information provided by Shine.com during the initial calls. It has left me feeling as though I may have been subjected to a misleading situation or potential scam. I would appreciate clarification on this matter. They misleading the Candidate and once intial amount paid by them they ask another paid services. I want you to please look into this matter, I have seen reviews on internet that so many people get cheated by them
                        Jan 6, 2024
                        Complaint marked as Resolved 
                        Shine.com customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 06, 2023
                        Shine.com Customer Care's response
                        Dear Sir/Ma'am,

                        We would like to assist you in tracking your order. However, we have encountered a challenge in locating your order using your name alone. To ensure we can provide you with accurate and timely information, we kindly request that you share your registered details with us.

                        Regards,
                        Team Shine
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                          nagapramodh
                          Dec 4, 2023
                          Dec 4, 2023
                          This thread was updated on Dec 4, 2023
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                          You assured that resolution to the concern/complaint I raised in next 24hours .
                          I am attaching the complaint email for further reference . Also pasting the message body of the attached complain below
                          ============================================================
                          [
                          Hi,

                          Clearly misguided and deliberately cheated by giving wrong information.
                          I am not interested and willing to opt for this service. Please refund completely .
                          He clearly mentioned the abroad services interview hiring test, everything and final charges is 7999 Rs. but later after paying 7999 rs, he asked 14988 Rs. extra .

                          If he told me earlier I would have not opted, it's out of budget .

                          So please respect and refund my money back at the earliest .

                          image.png

                          ====================================================

                          Thanks & Regards,
                          Nagapramodh
                          Mob : [protected]
                          Shine.com customer support has been notified about the posted complaint.
                          Dear Sir/Ma'am,

                          We would like to assist you in tracking your order. However, we have encountered a challenge in locating your order using your name alone. To ensure we can provide you with accurate and timely information, we kindly request that you share your registered details with us.

                          Regards,
                          Team Shine
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                            G
                            George.T2
                            from Hyderabad, Telangana
                            Nov 29, 2023
                            Dec 18, 2023
                            This thread was updated on Dec 18, 2023
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                            Address: BPTP Park Centra Building, Sector 30, Opp 32nd milestone, Gurgaon, Haryana.

                            I am writing this compliant to express my deep disappointment and frustration regarding the recent experience I had with Shine.com. I believe it is important to bring this matter to your attention in the hope that it can be resolved promptly and to prevent similar issues from recurring to anyone
                            in the future. I was reached out by Shine.com on 17th October 2023 @ 1:56 pm by the number [protected] for boosting my wife's resume in the job portal. They started by first asking me to pay Rs.3567/- which I paid, then they said another person from shine team would contact me for further process then another person contacted me on the same day @3:38 pm from this number [protected] as my dedicated recruiter and he started saying please pay Rs.5192/- for education verification when I said I will have to discuss about it with my wife and give a call
                            back later He said that we have to make the payment immediately on the call itself . When I denied to pay he said they will not help me with their services because of non payment after convincing me for so long I agreed to make that payment, I made the payment of Rs.5192/- after that he started asking for another payment saying that it's for previous job verification i.e
                            Rs.9556/- and if I back out now then they will not help me with any of the services I already paid for and they also said, they will not provide any refund for any of the previous payments, I finally agreed to pay the additional payment of Rs. 9556/- after that they again asked for Rs.16912/- in
                            the name of resume writing and presentation. I realised that I am falling for their trap and denied to pay them anymore, when I denied to pay
                            the rep changed his tone and said we will not help you because of non payment of the resume writing and presentation services. They said its part of their process and I need to adhere to it . They have also sold or circulated my phone number, email address and other personal details to 3rd party services and exploiting my privacy. Now since yesterday I have got multiple calls for agencies asking me to pay for multiple entry level jobs. I have checked my wife shine.com mobile app and they have activated unwanted services like communication course, education verification fees, background verification fee. I Request you to please help me get my money back as I am currently unemployed, even a single rupee is crucial for me in my current financial situation.

                            PFB the Shine.com Address:
                            Shine.com
                            UNITECH CYBER PARK, Tower C, 9th Floor, Sector 39, Gurugram, Haryana 122001. Phone -
                            [protected]/97
                            Head office address:
                            BPTP Park Centra Building, Sector 30, Opp 32nd milestone, Gurgaon, Haryana.
                            Shine.com customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 01, 2023
                            Shine.com Customer Care's response
                            Dear Sir/Ma'am,

                            We would like to assist you in tracking your order. However, we have encountered a challenge in locating your order using your name alone. To ensure we can provide you with accurate and timely information, we kindly request that you share your registered details with us.

                            Regards,
                            Team Shine
                            Dec 18, 2023
                            Updated by George.T2
                            Neither me or my spouse have received any call from any associate of shine.com, you people are in such a hurry to close the issue and mark it as resolved instead of genuinely looking into it.
                            Here are the details
                            Name-Sruti Rajan
                            Phone Number- [protected]
                            Dec 18, 2023
                            Updated by George.T2
                            Neither me or my spouse have received any call from any associate of shine.com, you people are in such a hurry to close the issue and mark it as resolved instead of genuinely looking into it.
                            Here are the details
                            Name-Sruti Rajan
                            Phone Number- [protected]
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                              Gov1782
                              Nov 29, 2023
                              Dec 1, 2023
                              This thread was updated on Dec 1, 2023
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                              On Saturday, Nov 4, 2023, I paid Transaction ID[protected]/- Transaction ID[protected]/- in total and I got a promise from Shine executive that I will be getting recruitment calls from Monday 6th November 2023, but I haven't received any update from Shine side.

                              Due to the Shine executive's false communication, I paid him first 3292/- which he told me was the last payment for the job process but at noon another executive called and asked for 5192/- rupees for the further process I transferred that also but again he asked me 9900/- rupees, due to unavailability of the fund I refused and he told me you will not get a refund and no services going forward.

                              I request Shine to refund my amount or please work on my resume and proceed with the services.

                              Please find the below details for your reference.

                              Transaction Details:
                              Transaction ID[protected]/- (Mr. Puspendra)
                              Transaction ID[protected]/- (Mr. Shivapratap)
                              Shine.com customer support has been notified about the posted complaint.
                              Dear Sir/Ma'am,

                              We would like to assist you in tracking your order. However, we have encountered a challenge in locating your order using your name alone. To ensure we can provide you with accurate and timely information, we kindly request that you share your registered details with us.

                              Regards,
                              Team Shine
                              Gov1782's [Complaint's author] reply, Nov 29, 2023
                              What information you need ?
                              Dear Sir,

                              Request you to please share the registered details with us.

                              Regards,
                              Shobha
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                                Rupesh Desh
                                from Pune, Maharashtra
                                Nov 27, 2023
                                Nov 29, 2023
                                This thread was updated on Nov 29, 2023
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                                This is Rupesh from Pune.
                                I registered with shine portal for searching job.
                                Shine people contact me on my mobile and said to join premium services and get job opportunities, some job opportunities waiting for your profile.
                                So I accept to join premium services and I paid the amount now they again called me requested more money.
                                Today i have already paid 60690 rupees and now I don't want any service from them.
                                Today i have paid money and want to deactivate service but they didn't receive my call.
                                Shine.com customer support has been notified about the posted complaint.
                                Dear Sir/Ma'am,

                                We would like to assist you in tracking your order. However, we have encountered a challenge in locating your order using your name alone. To ensure we can provide you with accurate and timely information, we kindly request that you share your registered details with us.

                                Regards,
                                Team Shine
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                                  ShivaniS_1234
                                  from Kalyan, Maharashtra
                                  Nov 25, 2023
                                  Nov 27, 2023
                                  This thread was updated on Nov 27, 2023
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                                  Shine.com is a fraud job website. They are having tie up with many fraud companies, and posting fake jobs. The candidates who are aware of these fraudsters, apply for job since they are highly in need of job. The fraud company demands a lot of money from the candidates and at the end leaving them without giving anything. Please consider this issue with almost priority.
                                  Shine.com customer support has been notified about the posted complaint.
                                  Dear Sir/Ma'am,

                                  We would like to assist you in tracking your order. However, we have encountered a challenge in locating your order using your name alone. To ensure we can provide you with accurate and timely information, we kindly request that you share your registered details with us.

                                  Regards,
                                  Team Shine
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                                  1 other people found this review helpful
                                  1 found this helpful
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                                    Khwaja Imran Alam
                                    Nov 24, 2023
                                    Nov 27, 2023
                                    This thread was updated on Nov 27, 2023
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                                    Website: www.shine.com

                                    Hello,

                                    Regarding my complaint ID 3484879 filed against shine.com, I encountered a distressing situation following a call from an unknown number, [protected] on November 23rd at 8:16 PM, identified as 'WhatsApp' on Truecaller.

                                    During the call, an individual claiming to be the owner of shine.com used threatening language, dismissing my concerns and asserting their authority. Uncomfortable with the situation after a long day, I ended the call.

                                    Subsequently, an email from [protected]@shineservicess.in arrived, mentioning the forwarding of my complaint to the CEO. However, the email also criticized my approach and rejected my request, suggesting a refund contingent upon adjusting my attitude.

                                    Navigating this scenario has been disconcerting. My primary goal is to secure a refund and disengage from further interactions with unprofessional entities. I am seeking guidance on how to achieve a resolution in a calm and professional manner, focused solely on obtaining the refund without prolonging any dispute.
                                    +1 photos
                                    Shine.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 27, 2023
                                    Shine.com Customer Care's response
                                    Dear Sir,

                                    Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                                    Also, many civil and criminal proceedings in Delhi High Court and with police authorities have been initiated by our company to control these activities which are pending adjudication. Being a responsible company, we wish to support you in all ways possible and assist you to find out the fraudsters involved in duping you to make payments for services.

                                    The email does not belongs to shine learning and we would like to inform you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this on our own newspaper Hindustan Times.

                                    Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/ .

                                    Regards,
                                    Team Shine
                                    Dear Sir,

                                    Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                                    Also, many civil and criminal proceedings in Delhi High Court and with police authorities have been initiated by our company to control these activities which are pending adjudication. Being a responsible company, we wish to support you in all ways possible and assist you to find out the fraudsters involved in duping you to make payments for services.

                                    The email which you had shared with us does not belongs to shine learning and ee would like to inform you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this on our own newspaper Hindustan Times.

                                    Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                                    Regards,
                                    Team Shine
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                                      Ayoti Datta
                                      Nov 23, 2023
                                      Nov 27, 2023
                                      This thread was updated on Nov 27, 2023
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                                      Address: gurgaon

                                      A person named vikram from shine .com has called me and fraud me by buying some uncesseray courses

                                      @ Shine please stop this fraud business

                                      Vikram has called me from the numbers

                                      [protected]
                                      18001080
                                      +1 photos
                                      Shine.com customer support has been notified about the posted complaint.
                                      Dear Ayoti,

                                      We take customer satisfaction seriously and are glad to hear from you.

                                      First, we would like to apologize for the frustration you've been experiencing recently. We want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.

                                      We will respond to you shortly and we request you to bear with us in the interim. Thanking you and assuring you of our best services at all times.

                                      Regards,
                                      Team Shine
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