[Resolved] Shine.com — Fake promises and commitment | |||
I had purchased a service for betterment of my resume with shine.com. Maharoof from the customer care was my contact person, he is so committed in giving commitments, but like politicians never make it possible. He made someone named John to speak in American accent to get in touch with me so that I believe he's calling from abroad and offering me job assistance like taking interview.and he said that my job is confirmed and that I should do the formalities with shine..Then later on Maharoof called me saying that I need to do six Sigma certification with shine so that if my resume contains that am pursuing six Sigma from shine I will be given preferences so I had to take certification services from shine. But I never got a job interview till now it's more than one year passed. Please log a complaint against them and let me get all my amount back as am not using any of their services.i want to make this company a valueless company so that no-one are cheated like me ..I had spend more than one lakh rupees. Thank you very much. Please do call me in [protected] for any information required. Thanks Jishanth Was this information helpful? | |||
May 13, 2017 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support Feb 08, 2017 Shine.com Customer Care's response Dear Sir, Thank you for your email alerting us to the problem you have been having with our service.We assure you that your complaint and feedback will give the opportunity to remedy any problem that may exist and help to improve our service further. We also note your feedback on an availability of information regarding our products and services as well as the service levels. We would like to notify you that you had raised the concern regarding the services in the month of Oct 2016.We had already arranged a call from Mr.Maroof and at that time your concern was resolved. We had given the written acknowledgment email on the basis of your verbal acceptance.After that, you had availed the two more services in the month of Oct & Nov 2016.We had called you up for the welcome call and explained all the procedures for both the course Six Sigma Yellow Belt Certification & Six Sigma Combo by GetCertGo. At that time also you were comfortable for both the services.Hence your issue was resolved from our end. Regards, Team Shine | |||
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