[Resolved]  Shine.com — Fraud Service payment

Address: Gurgaon

Find below details how I was cheated by some people claiming to be employees of Shine.com

Initially for 1 week I was getting calls from [protected] & +[protected] to register in Shine. Finally on 30th June I got call from [protected] from a person claiming to be Sudhanshu and he told me to register to shine.com by paying one time fee for year long subscription and assistance from shine.com. He kept on telling that shine.com is a part of Hindustan times and hence they have a huge database of recruiters from large companies and find enclosed sequence of events thereon
1. [protected]@shine.com sent me a proforma invoice (IN20230630_824473) for Application Booster Package for Rs. 3657
2. I did payment of Rs. 3657 by UPI and got a confirmation from [protected]@ccavenue.com
3. I also got confirmation mail from [protected]@shine.com for the receipt (IN20230630_824473)_115010) and another mail from r.[protected]@shine.com for the receipt of Rs. 3657 for Application Booster Package (including Resume Showcase for 1 year and Application Highlighter for 6 months)
4. After this I got a mail from Shine.com – [protected]@shine.com to upload resume, which I uploaded on the link in the mail.
5. After this Sudhanshu called and told me that he would arrange for a meeting with a relationship manager who would work on my profile and help me in the application process.
6. At 4:30 pm on 30th Sudhanshu called from [protected] and connected me to Anu Tiwari. She started saying that she will help me in getting a job in MNC and my pay is less and I have been working in my current company for 15 years and recruiters don’t advertise jobs, but Shine has good relations with companies as they are a part of Hindustan Times Media and have a good amount of job requirements. She told me that she will assign a expert to work on my resume and will also do verification of my certificates and background. She told me currently Organizations don’t want to waste their time on this and get the verification done by portals like Shine. She also told me that Shine will present my resume to the recruiter and asked whether I was OK. I said ok. Then she asked me to open my mail and check.
7. I got a mail from [protected]@shine.com for a proforma invoice (IN20230630_822814) for Job Security Guidance with Job thought Report for Rs. 6266
8. I questioned Anu about this when she said this payment is required so that I can apply and morning payment of Rs. 3657 was for registration
9. I told her I will pay in 2 days but she insisted that I pay as it was month end and rates would increase. I reluctantly paid.
10. After paying she again called from another number[protected] to check my mail.
11. On checking mail there was receipt (IN20230630_822814_175415) for Rs. 6266 from [protected]@shine.com and also from [protected]@ccavenue.com
12. This was followed by another invoice (IN20230630_82220) of Rs. 10619 from [protected]@shine.com.
13. Anu told me that this is the last invoice as the service for Professional Summary and threatened me that if I don’t pay then earlier payments will be wasted.
14. I confirmed and paid thinking Shine.com is a genuine party and paid Rs. 10619 via internet banking.
15. On checking mail there was receipt (IN20230630_822820_180754) for Rs. 10619 from [protected]@shine.com and also from [protected]@ccavenue.com
16. This was followed by yet another invoice (IN20230630_822839) of Rs. 15995 for Education Verification Plus Package 2 and Visual Resume for Senior professionals
17. I told Anu I will complain to police wherein she abused me. I told her to connect me to her senior where in she connected me someone from Account department who said he will give a discount and sent another invoive (IN20230630_822870) for Rs 11931 and said after this there is no need to do any payment.
18. I did payment of Rs 11931 and got a return mail from [protected]@shine.com for receipt as per (IN20230630_822870_184308)
19. This was followed by yet another invoice (IN20230630_822873) for Rs 11916 for job profile verification which I did not pay.
20. Both Anu and Sudhanshu threatened me and used abusive language saying that I am working in same company for 15 years and having less pay as compared to industry standard
21. This whole episode was going on from 4:30 to 7 pm after which I stopped taking their phone.
22. I called on the Customer helpline number [protected] where also I got similar response.

Total Amount Paid
1. Rs. 3657 [invoice (IN20230630_824473) for Application Booster Package]
2. Rs. 6266 [invoice (IN20230630_822814) for Job Security Guidance with Job thought Report]
3. Rs. 10619 [ invoice (IN20230630_822820) for Professional Summary]
4. Rs 11931 [ invoice (IN20230630_822870) for for Education Verification Plus Package 2 and Visual Resume for Senior professionals
Total Amount Paid: Rs. 32473

I request you to look into the matter and I am sure these people are misusing the Shine and Hindustan Times name and extracting money from people. I do not have any faith in the portal due to these people and do not want any service. Kindly help me in getting refund for the amount paid.