Shine.com Complaints & Reviews

Hi,

Today I paid the amount to shine.com on false commitment from one of your executives named Puspendra team he told me to pay 3292/- which I paid and he told me this was the last payment later one of your executives Mr Shivapratap called and asked for 5192/- and I paid that also. After that, he asked me to pay 9556/-.

Transaction Details:
Transaction ID[protected]/-
Transaction ID[protected]/-

After payment of Rs.1.20 lakhs after that no service or no response from their end.

On 24 Oct 2023, I entered into an agreement with Shine Services for their "Applicant Highlighter" service from a contact number - [protected]. I made an initial payment of Rs. 2005/- based on representations made by their sales executive, who assured me that this service would include the assignment of a Relationship Manager to guide me through the job search process, help me build my profile, and secure interviews with top multinational companies. I was explicitly told that I could expect to receive 3 to 5 interview calls per week.

However, my experience with Shine Services has been far from what was promised. Upon making the payment, a subsequent communication with another representative on 25 Oct 2023 revealed that Shine Services does not guarantee any interviews and that the outcome depends entirely on the quality of my profile. This was a significant departure from the assurances made during the initial sales pitch.

Furthermore, a Relationship Manager named Shiva (contact no: [protected]) assigned to me later on 26 Oct 2023 demanded an additional payment of Rs. 2358/- to mark my profile as "verified." When I questioned the necessity of this payment, I was informed that without it, my profile would not be shared with recruiters, effectively rendering the services I had already paid for useless and that initial charges was only to get personal Relationship Manager. I was also informed that without this additional payment, there would be "zero chance" of securing interviews.

I believe that Shine Services engaged in misrepresentation, unfair business practices, and pressure tactics to extract additional payments from me, all while failing to deliver on the promises made during the initial agreement. As a result, I have incurred significant financial losses without receiving the services I was led to expect.

1st Payment : 3292/-
Application Booster Package
2nd Payment: 7539-
Interviewing and hiring test
Job profile verification plus package
3rd Payment: 12423/-
Visual Resume Writing
Education Verification Plus Package 2
4th Payment: 18146/-
Jobs on the Move
Job Search Guidance With Job Thought Report
5th Payment: 23245/-
Job and Interview Assistance
LinkedIn Profile Summary

Final Recommendation :
As per the discussion for your profile, we are sharing the complete Services recommended for you, We will complete the final 2processes of your profile to go for effective job assistance. A Process cost will be Approx. INR 30000/- +GST Services will be :
Career Growth for Professional Success
Management Skill.

Mr. Umesh Kumar and Mr. S. Singh by making fool of me taken all my hard earned money approximately 1 lakh sixty four thousand and after waiting from 4 months they r doing nothing. Please refund my hard earned money

On[protected], for Shine subscription paid Rs. 3046.76 against their confirmation.
on same day[protected], their representative called me and asking for Rs. 7527, for further processing. I have clearly asked them for, is there any other payment need to pay like that. But he told me that this will be final like that. But after making of Rs. 7527, again they asking for Rs.12948.04 for further processing. I fed up totally and these guys are keep on asking like that and they confirmed that after this payment you will get sure good service like that. I have made that payment. Now they are asking for Rs. 33038 for final process. I am totally lost the trust on this people. These guys should inform me at initial point of stage itself about this kindl of payments. Now i am not paid this Rs. 33038. Now i totally paid Rs. 23521.80. Please refund some part amount. I don't want to continue this anymore.

Date Thu, 19 Oct 2023 at 15:50
Mr Shiva (Shine.com) explained about services except the cost and he told me about registration fees and shared payment link for
4547/- INR and I was paid.

After the payment Mr Shiva called again. He explained about document verification and he shared one more payment link for
5192/- INR and Iwas paid.

After the payment Mr Shiva called again. He explained that this is only for certificate verification, one more to be paid for Professionaldocument verification and he shared one more payment link for 9556/- INR
and I told him please deliver the service step by step then I can pay accordingly and asked Mr Shive, why don't you said before about all these payments.

Mr Shiva Argued with me that it needed to be paid all at once before starting the services and also he said this is the last payment
for this service.

Date Sat, 21 Oct 2023 at 12:17 pm
Mr Mohammad Taiyab called and explained about the services and when i asked about what is you total service cost, then he says it is unpredictable that he cannot say.

i said i not ready take services please return my money and he says that there is no return policy with them, But Mr Shiva mailed me at 12:34pm
mentioned that he do not have return policy after my payment.

I need justice for my money

They take huge amount for the jobs
For
Resume highlighting and for resume building and for premium pack they charged me 3657
They after they started asking me money for the verification of my experience and for other things
Was rupees 4673 rupees
Involved persons were
r.[protected]@shine.com
gagan.[protected]@shine.com
Received call from both
And then after i received a call from the person named as Aditya shukla who talked to me in very rash manner
Without any respect
[protected] this was his number
With the name of hindustan times ( media) they are collecting money from the people
I am attaching the screenshot for the payment below
For payment history I was trying to download the invoice the invoice I was unable to open it
The video I have uploaded it
Luck by change i have a screenshot of it

I got fraud call from an unknown number was claiming that they were calling from shine and was offering me a job at amul but they ask me to pay 1000 rs as registration fee which was refundable as they said ..but now they haven't refunded me my money yet

I've paid more than 30000+ I want refund back. I got call from shine .com that regarding refund. I don't know whether it's correct or not

Dear sir / madam

I am Samay Nandeshwar my email address is samay.[protected]@gmail.com, I have applied for the paid service on job portal shine.com on which my 58, 601 INR stuck.

Here is the incident detials : 18th October 2023) I have received a call from shine.com executive for paid service. He said that we are offering job guarantee for your profile and we will assist you till you will get a job.I have for charges they informed that charge for this service is 3292 INR. I have accepted the offer and pay the money. Executive said that for your assistance shine will appoint a Relationship Manager who will help you further.

Executive arrange a call from Relationship Manager - Shiva. We both have introduce to each other. He inform me that while talking you have to access your mail, so make sure we can do that.After Shiva ask me about my experience in industry and whole story from the day when I start working to till date. I have informed him all the things. Then he said me my current ctc and prefer location I have replied to him. We told me about the ctc which i can get maximum and that we has mentioned in his record. After he told me that there is some process which need to be done to complete my profile. Till now we didn't discuss regarding any payment and paid option.

Then Shiva start inform me regarding process of highlights my profile on the portal and share job on whatsapp and also told we do some verification of highest graduation and my current salary slip. After completing this conversation Shiva ask to check my mail he send me some Proforma.I have checked my emails, I have find 1 mail in he have send me a payment link of amount 5192 INR, When I saw that payment link, asked from Shiva that your executive didn't inform me anything regarding this but he said he is an executive level, so didn't regarding this I will analysis your profile and I have to share you details and other things.I have paid that amount because I have already pay 3292 INR so I thought if only this require then I can this only and my 3292 INR will not get wasted. He asked to share last 4 digits of transaction id I have shared to him, after he said you qualifications verification has been done now check 1 more proforma I have shared with you in that amount is 9556 INR, I have paid that also he didn't inform regarding this in prior discussion just to avoid wastage of my money I have more money. After that I have received one more proforma and that's amount almost double i.e. 15762 INR for which I ask him I don't want to pay anymore he said this is the last one . Now you just pay and in 10-15 days we will get the results and don't think about the money now. Just pay and I will close the process. So I have confirmed this is last payment he confirmed me and i have pay this amount also and told him the last 4 digits of transaction number. He ask me to tell me 2nd one also I have ask that already informed him but he said he have send 1 more proforma that charge me 24779 INR. I pay that amount and he force me to pay that amount and we both have discussed almost 1.5 hours over call regarding this in that he try to convince me telling me that don’t think about the money it will be an investment which he is capable of repaying back. After that in couple of seconds he have asked to pay him about 30k and he was saying that don't think about money just think about the benefits you will get after this. I ask him that I will not pay any more but still he force me to change my mind. I have ask him that provide me services I will pay you remaining amount later. He said use your credit card and pay in small installment you are investing on our career don't think so much. I have ask him to call me back after sometime or tomorrow. He said this live call you have completed this process now otherwise your process will not be able to complete. When I have ask him that you cheated on me and you just asking money so he said me a mail that this is last payment after no need to pay any amount.

I have ask him that I don't want this service refund my money otherwise provide me complete service in this amount, so he said you are just emotional blackmailing me. After that I have asked him just take your charge and remaining amount refund to me. He said we don't have this policy. I have ask in your mail this think so we instruct me to check the dialog box open at the payment gate which is not correct. This should be clear in the starting of the process.

Think which I have make me understand that trap is every link which shared by him just double the previous one.

I want my money refund and I don't want to avail any of the service's have also attached screenshots I still not have activated any of your services so I am entitled for a refund.

Shiva was forcing me to pay the money and sayin to me that I will not get a job if I don't pay the entire amount.

I have also attached all the emails of Performa's that he had sent. He was saying that it was an investment and that he did not know how much money that I was supposed to pay. So as seen the process's was very unclear and hoax.

I have also attached the transaction details.

Kindly help.

Details of phone number from which i have received call :-
Shiva : +[protected]
Please refund me my hard earned money I don't want any services

I took the service from Shine.com and paid around 1.5 lakhs for the resume services and certifications. However after taking huge money there is no service which was committed to me and today 18-Oct-2023, i got a call from Shine - [protected] for cancellation of service and refund the money and cancel my services with them. I was asked to login through www.shinecomplain.co and was guided to follow the screen. Once i entered the details my card account was again debited with Rs. 20, 000 and two more transactions fortunately which got declined (Rs.44, 000 and Rs 4900) due to incorrect OTP. Real cheaters and they dont give time to think and when i raised the suspicion they disconnected the call.

Am not sure whether why these guys are cheating people in the name of job services and on top of this, its part of Hindustan times which is a prestigious organization.

Can someone help on this

Refund my money first. I have already the same complaints 3 times .

Greetings company has not provided their services as promised
I have repeatedly raised my complaints and grievances through all the channels known to me.
Even after persistent efforts from my side, Shine team has failed to resolve the matter . The promise of refunding the entire amount has not been fulfilled till date. My efforts to reach out to the team via phone have been blocked conveniently by switching off the phone. This has left me with no options but to take up the matter publicly
Regards

My previous 3 complaints for the same reason are not resolved I have not received refund amount yet, Your customer care and helpline staff are also
fake.
Pl status of mu all complaints is UNRESOLVED

Don't mark my complaint as RESOLVED.
First refund my 12000/-Details have already been shared. Your call center team disconnecting the calls. Now you should call me and not to disconnect it until I get my money back via google payment.
Pl drop your third-class process of SCANNING THE DEBIT card and installing the ANYDESK to check the payment details.

Today, 14.10.2023 I have paid atotal of Rs 12000/- ( 3500 + 6500 + 2000 )
when I got a call from Mr Peter ( his no #[protected] ).He has kept his no switched off because I started doubting him and asking for refund.
I have made google payment from No #[protected].Pl refund without delay

I have paid a total of Rs. 12000/- for registration further for completing document verification etc. to the google pay no # [protected] on 14.10.2023
I got the call from Mr.Peter (his mobile # [protected]) from Shine services.
They assured me for confirm job offer. When I started doubting and denied going ached to make payment further and later asking for refund, Mr.Peter told me to wait until Monday 16.10.2023.
I am sure they have made me fool.Pl help me to get my Money back.
I have made the payment via google pay from another no # [protected]

I must express my disappointment with the lack of transparency and integrity in the communication I have encountered during my interaction with shine dedicated executive.

I initially sought clarification about the total amount I was required to pay for the services in question. To my initial inquiry, shine’s executive assured me that the amount quoted was the final and definitive sum. Regrettably, this was not the case, as I was subsequently presented with an additional invoice, contradicting the previous information.

This inconsistency in information and the failure to provide a clear, comprehensive response to my request for a single, definitive amount have left me deeply dissatisfied with my overall experience. Transparency and trust are fundamental pillars of any business-client relationship, and I believe that they should be upheld without exception.

In light of these issues, I requested the immediate initiation of a refund process to rectify this situation but they declined my request. This lack of transparency leaves me in disappointment and sorrow

I got call again from Shine & now they are asking for more money . What is going on, no apology for mis-selling for which I have already lodged complaint please look into this.

Hi All,

I want to report a case of mis-selling by Shine.com for services.This is extremely unfortunate because people like me Trust Shine because of promoters like Hindustan times.
Please refer below for the sequence of activities & how I was given incorrect information to take almost 20, 000 (twenty thousand rupees) from me.

Many calls were continuously made by your employee names as Sneha Singh for seling me service of Resume highlighter + something else for around 4500/4700. During this conversation I asked her categorically that are these only Charges or is there anything more which I had to pay & I was told no Additional charges have to be paid for this service. On top of that I was told by Ms Sneha that we will assign a relationship manager he will do many things etc etc. It was NOT AT ALL mentioned that it has additional cost etc.. I was pushed to have call on Saturday itself saying we can quickly help you why are you wasting time. It was mentioned to me time & again that only after relationship manager will talk to me services will be more effective but gain Cost was not mentioned
On Saturday morning Mr. Pankaj called me & he was talking to me for more than an hour explaining to me what all will be done. He keep mentioning that verification is must etc I told him that company who is hiring is doing that so why do we have to do it so he said Shine.com wants confirmation on Qualification & Experience. Finally I asked him do I have to pay for verification he said Yes but he doesn't know how much amount & Invoice comes from Finance. I asked do I have to pay for verification only & there are no other charges my question was not answered but topic wsa changed explaining what all Shine.com will do for me.One imporant thing is Time & Again I was told I am vry poorly paid even after having 22 years of experience & I should be on much higher designation etc. Not sure why candidate need to be told his but I can see purpose of feeling people left behind so easier to mint more money. Then a1st Invoice was sent for around 7000 after I paid that within few minutes I got another one for 11, 000 I asked him what is going on, I was told this is last one & I paid it. Immediately after that I got invoice of 22, 000 Rs. Then I told him I am not continuing with this because continuously incorrect information is give.
Immediately he brought his Manager Mr. Shakir came on call & started saying this is the process & we are not doing anything different.He kept saying you pay all amount.
This is a clear attempt of misguiding people under very trusted Brand name & making them pay amount. Please look into below questions & look into this matter .

Was these calls recorded ? If yes plese listen to them & you will understand how this was done with malafide intentions
Why Additional charges are not disclosed when selling original product of 4400 Rs
Why it is not disclosed to customer that Account manager & all other services need to be paid
Why so called Account managers doesn't have visibility on complete package & charges & why not disclosed this to customer
Why it is not explained to client in begining of conversation that they have right to opt out
Why it is hidden than 4 different invoices will be raised & that too when earlier one is paid
Please listen to recorded calls & you will understand merit in my complaint.
This deceiving customers needs to be stopped immediately & my amount needs to be refunded.