Shine.com — Grievance Regarding Non-Delivery of Resume Making and Job Resume Booster Service After Payment

Dear Sir/Madam,

I am writing to raise a grievance about a company from which I purchased resume making and resume booster services for job applications. Despite making several calls and completing the payment for these services, the company has not delivered the promised service. They have not provided a functional resume or any support to boost my job applications as claimed in their offering.
Further details:
Service Purchased: Resume building and job resume booster package
Payment Made: INR 11500
Company Name: https://www.shine.com/myshine/login/?next=/myshine/mydashboard/

Issue: Despite many follow-ups via phone calls and emails after payment, the company has failed to provide the agreed service or respond effectively.

Impact: This has caused a loss of time, money, and opportunity in my job search process.

I kindly request