[Resolved]  Shine.com — I don't need any package booster, refund my money.

Payment needs to inform primary about full charge, threating to pay money otherwise lose your last payment also.

Initially one of the guys spoken about only 3099 and after another person Siva spoken this is the last payment you need to pay after you will receive money through lacs only and after made payment of 4777.00 i informed them unable to make money finally, they convinced to pay only last charge here after no charges will be there... 9556/- paid as last charge. Again, Siva sent another mail for pay money - resume preparation 15, 698. I really sorry i unable to make even single money because you guys not even mention anything previously with amount that need to pay for my career growth. Nothing pre-informed they shared through email and in the live call forcing me to pay and they not giving me time to think about it... They keep on spoken 1.30 hr for this payment. Kindly refund my money back.

Please refund my money back. Dont resolve please. i m does not receive any response from the mail.
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Aug 7, 2023
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Jul 03, 2023
Shine.com Customer Care's response
Dear Ma'am,

We take customer satisfaction seriously and are glad to hear from you.

First, we would like to apologize for the frustration you've been experiencing recently. We want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.

We will respond to you shortly and we request you to bear with us in the interim. Thanking you and assuring you of our best services at all times.

Regards,
Team Shine
Jul 03, 2023
Updated by Kasthuri sathish
One of the person from shine called me to use of imobile application of my bank and try to withdraw my money 10, 000/- in the way of saying refunding your money with voucher code-RFC20000AZ and pin 9897 again its fake call from shine.com people ([protected]) trying to scam using of brand name of Shine. Im not sure whom to believe...
Another person from Shine.com escalation team asking me to avail the benefits of services, they not even listening my words i dont need any packages. Only need refund of my money...
Verified Support
Jul 04, 2023
Shine.com Customer Care's response
Dear Ma'am,

Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine
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