Shine.com — Job Application Services

I recently subscribed to your services based on the assurance from your representative that they would assist me in scheduling interviews as per my requirements, update my resume, and keep me informed. However, after making the payment, I was informed that the resume upgrade incurs additional charges and that targeting specific companies is not included. This inconsistency in communication is unacceptable, and the representative seems uncertain about my initial requests. I either need a refund or the proper consultation as was promised before I subscribed.
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Shine.com customer support has been notified about the posted complaint.
Oct 01, 2024
Updated by Juhi Dhamija
At the time of signing up, I was clearly informed that certain services would be included in the agreed price. However, I have now been informed that extra charges are being applied for those very same services. This sudden change in terms, after the services were rendered, is completely unacceptable and contradicts what was initially discussed.

NEED THE REFUND OF THE SERVICES
Oct 01, 2024
Updated by Juhi Dhamija
Because they're not even responding to my query and taking it for granted
Oct 01, 2024
Updated by Juhi Dhamija
They even told me to reply on email to activate my services so that no one can question them later on, this is horrible.
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