[Resolved] Shine.com — misguidance so need refund | |
My name is Bhushan Parulekar & I have registered my self in shine jobs dated 12/04/2018. first i got a call from Mr. Chandan & he ask me to pay Rs. 5204 for registration & he confirmed that there will be no other charges need to pay further. i did that after that then my call transferred to some senior Mr Saurabh Kumar he said that my profile is not up to mark & we need to update your profile &for this you have to pay Rs . 12843 which I have denied the same then I have received a calle again from him again dated 14th July 2018 told him that this one is the last amount I need to then i said ok and paid that amount also ( order no IN20180714_125669_100111. After that he again call me & ask me to pay money for R.13, 509 to upgrade my CV & few certification course need to pay you need to pay. I have ask him is this full & final amount then he confirmed me that this is the final amount & no need to pay any more amount now. I have ask if any further assistance ask me more money then what to do then he told ask them to speak to me .So I have paid this amount as well Order No. IN20180714_125678_112116 . After this I have received ta call from Saurabh & he take a conference call with Mr. Aup Ghanshyalaal & he ask me to pay more amount for Rs.30, 000/- for IFRS certification . I have all the call records with me So now I am very very frusted now, so mu humble request you to please refund my money back which I have paid to you dated 14th July ( Rs. 12, 843 / Rs.13, 509/-) as I do not want any certificate or any Guidance from your company, Also I do not want any job enquiry from you Was this information helpful? | |
Aug 17, 2018 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support Jul 17, 2018 Shine.com Customer Care's response Dear SirGreetings from shine.com With reference to your comment, we would appreciate the opportunity to respond to your concern.Kindly share the contact details with the transaction details so that we can get in touch with you and address the concern or you can write to us on below mentioned mail id. For further assistance please email us at [protected]@shine.com. Regards Shine Team | |
 4 Comments | |
Comments
As per above reply received from Shine customer care pleaae find my mobile no [protected]
Below is my transaction details
IN20180714_125669_100111
IN20180714_125678_112116
Name - Bhushan Parulekar
I have received a call from Munesh but I am not getting any proper answer and they are keep explaining me for their process and not intention to refund my amount
Why they are not ready refund my amount if I have not use anu service from Shine till date
Below is my transaction details
IN20180714_125669_100111
IN20180714_125678_112116
Name - Bhushan Parulekar
I have received a call from Munesh but I am not getting any proper answer and they are keep explaining me for their process and not intention to refund my amount
Why they are not ready refund my amount if I have not use anu service from Shine till date
Dear Shine,
I am not happy the way you guys are communicating in terms of money and process, each time you guys are telling different amount and different requirement in different stages, its not clear to the customers before getting into process,
Total Amount which i paid is : 6, 701.22 + 20, 000+ 32, 344= 59, 045.22 Where the initial stage communicated amount was 37000 for total cost of process, But i actually paid more the money as we discussed,
first i got a call from one person & he ask me to pay Rs. 6701.22 for registration & he confirmed that there will be no other charges need to pay further. i did that after that then my call transferred to some senior person (Anup)he said that documentation fee Rs . 20000 and again he told to make the payment of 32, 344 that this one is the last amount I need to then i said ok and paid that amount also .After that he again call me & ask me to pay money for 36, 000 full & final amount then he confirmed me that this is the final amount & no need to pay any more amount now. I have ask if any further assistance ask for more money then what i will do... i said i cant make this payment.
Again today, Saurabh & he take a conference call with Mr. Aup Ghanshyalaal & he ask me to pay more amount for Rs.36, 000/- for IFRS certification and final amount.
So now I am very very frustrated now, so my humble request you to please refund my money back which I have paid to you dated 22th Aug 2018 ( Rs. 59, 045.22) as I do not want any certificate or any Guidance from your company, Also I do not want any job inquiry from you
Below are the payment details.
Order# CCAvenue Reference # Order Date
CP[protected] [protected] 22/08/2018 14:35:57
Billing Details
Customer: | [protected]@gmail.com |
Address:, , .
Customer IP: 103.206.115.205
Pay Mode: Credit Card - Visa
Bank Ref #: 013038
Instructions:
Order Amount: INR 6701.22
Net Payable: INR 6701.22
Order# CCAvenue Reference # Order Date
IN20180822_133983_152136 [protected] 22/08/2018 15:24:28
Billing Details
Customer: Sivareddy VENNA | [protected]@gmail.com |
Address:, , .
Customer IP: 103.206.115.205
Pay Mode: Credit Card - Visa
Bank Ref #: 050885
Instructions:
Order Amount: INR 20000.00
Net Payable: INR 20000.00
Your Invoice details:
Transaction ID IN20180822_133993_154432
Name Sivareddy VENNA
Email [protected]@gmail.com
Mobile
Amount (INR) 32344.00
Address
If you will respond soon will be appreciated,
thanks for your guidance and support
I am not happy the way you guys are communicating in terms of money and process, each time you guys are telling different amount and different requirement in different stages, its not clear to the customers before getting into process,
Total Amount which i paid is : 6, 701.22 + 20, 000+ 32, 344= 59, 045.22 Where the initial stage communicated amount was 37000 for total cost of process, But i actually paid more the money as we discussed,
first i got a call from one person & he ask me to pay Rs. 6701.22 for registration & he confirmed that there will be no other charges need to pay further. i did that after that then my call transferred to some senior person (Anup)he said that documentation fee Rs . 20000 and again he told to make the payment of 32, 344 that this one is the last amount I need to then i said ok and paid that amount also .After that he again call me & ask me to pay money for 36, 000 full & final amount then he confirmed me that this is the final amount & no need to pay any more amount now. I have ask if any further assistance ask for more money then what i will do... i said i cant make this payment.
Again today, Saurabh & he take a conference call with Mr. Aup Ghanshyalaal & he ask me to pay more amount for Rs.36, 000/- for IFRS certification and final amount.
So now I am very very frustrated now, so my humble request you to please refund my money back which I have paid to you dated 22th Aug 2018 ( Rs. 59, 045.22) as I do not want any certificate or any Guidance from your company, Also I do not want any job inquiry from you
Below are the payment details.
Order# CCAvenue Reference # Order Date
CP[protected] [protected] 22/08/2018 14:35:57
Billing Details
Customer: | [protected]@gmail.com |
Address:, , .
Customer IP: 103.206.115.205
Pay Mode: Credit Card - Visa
Bank Ref #: 013038
Instructions:
Order Amount: INR 6701.22
Net Payable: INR 6701.22
Order# CCAvenue Reference # Order Date
IN20180822_133983_152136 [protected] 22/08/2018 15:24:28
Billing Details
Customer: Sivareddy VENNA | [protected]@gmail.com |
Address:, , .
Customer IP: 103.206.115.205
Pay Mode: Credit Card - Visa
Bank Ref #: 050885
Instructions:
Order Amount: INR 20000.00
Net Payable: INR 20000.00
Your Invoice details:
Transaction ID IN20180822_133993_154432
Name Sivareddy VENNA
Email [protected]@gmail.com
Mobile
Amount (INR) 32344.00
Address
If you will respond soon will be appreciated,
thanks for your guidance and support
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
77%
Complaints
4355
Pending
420
Resolved
3238
View all 4355 Shine.com reviews & complaints
View all Shine.com contact information
Then I have received a call from Deepak & I have told him the same thing & ask him to refund my amount but he told me it is not possible so I have told him I will do what I want to do but I do not want any service from you & I haven't use any single service from Shine still they phoning me 2 to 3 times