[Resolved]  Shine.com — missguided collected money

Address:4-5-238, Annapurna colony,, 505215

Dear sir,
Having shine.com is accountability of staff intentionally misguided and false information provided to me collected money from me on behalf of shine.com and credited in shine.com account account

Request

I request to shine.com management and customer service department to refund my 8100/- without delay pay immediately
+7 photos
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May 8, 2019
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2019
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

With reference to your complaint, we are unable to extract records using your email id or name. If you are a paid user of Shine.com, please share your bank statement or the registered email-id to help us check your profile and address your concerns.

Regards,
Team Shine
Apr 05, 2019
Updated by Srikanth mamidala
this is the mail id I register to shine they sent to this mail. [protected]@gmail.com
Phonepe online transaction done to Account Details : -

Account Holder Name - Shine Pvt Ltd

Account Number[protected]

IFSC Code - DBSS0IN0811

I am attaching the screenshots of mail and transaction

Apr 05, 2019
Updated by Srikanth mamidala
My name is M Srikanth
Phn no:[protected]
Apr 05, 2019
Updated by Srikanth mamidala
Sir
I am not registering with this mail [protected]@gmail.com in consumer complaints plz check the screenshot this is my register mobile number shine.com

regards,
srikanth
[protected]
Apr 05, 2019
Updated by Srikanth mamidala
shine.[protected]@india.com from this mail id I got the mail
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