[Resolved]  Shine.com — Premium packages for job search / assistance

Shine.com is running a scam where they are hiding the charges for the services and once you pay for the service they will keep asking for more money. I have become the victim of this scam and the details of the payments made by me are below.
Initial Call;
1st Payment: 3657/-
Application Booster Package  
Second Call: After making the first payment they called me and told me that after analyzing the profile I need to opt for some services and they are sending a proforma invoice where I need to make payment. They never told me that there will be multiple payments so thinking that this is the last payment I paid it.
2nd Payment: 8857/-
Resume Writing
Education Verification
* After the payment was done they have sent another link and kept begging for more payment by making lot of excuses and reminding me that it was my mistake that I have misunderstood things. (What a hypcrite company). But Since I made the two payments and they told me there is no refund policy, which they intentionally hidden from me before making payments. Their representative won't even gave me time to read things and kept asking to finish the procedure of payment by pressuring me. After lot of talk to get the benefit of already paid amount I made another payment. Hence third payment was made.
3rd Payment: 13923/-
Education Verification Plus Package 2
Linkedin Profile Summary

After lot of calls: I have been getting lot of calls after those payment where they kept asking for more money and giving lot of excuses and promising lot of things. and after that I made another payment but before that I asked is it final. They said yes. So made the fourth payment.
4th Payment: 15849/-
Jobs on the Move
My Job Thought Report

Next Call: After making 4th payment they sent another mail asking for more money and kept calling for it. At this point they were just harassing me. So I decided to accept that I have been made fool. And I don't have any expectations of getting my money back.

The final payment they have asked for is INR 19000/- +GST and they clearly told me without this payment I won't be getting any benefits out of all the payments which I already made.

Outcome: They have a very well-organised system to cheat people for money. I know that I won't be getting my money back or getting any benefits but I hope there will be some action against this type of companies.
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Mar 29, 2024
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2023
Shine.com Customer Care's response
Dear Sir/Ma'am,

We would like to assist you in tracking your order. However, we have encountered a challenge in locating your order using your name alone. To ensure we can provide you with accurate and timely information, we kindly request that you share your registered details with us.

Regards,
Team Shine
Jan 18, 2024
Updated by sunnykumar112
In this regard, shine.com representative called me and promised to refund the whole amount and said that I have to pay 3800 more as cancellation charges. Once I paid the amount, they kept asking for more, making lot of excuses. Shine.com is the biggest fraud company.

I plan to file an FIR and lodge a case on the Cyber Crime portal for this fraud.
Verified Support
Mar 29, 2024
Shine.com Customer Care's response
Dear Sir,

We wanted to provide you with an update regarding your recent order. Unfortunately, our system is currently unable to track the status of your order using the information provided. To assist you further and ensure that we resolve this matter promptly, could you please share the registered details associated with your order?

Please provide us with any relevant details such as order number, transaction ID, or any other information that could help us locate your order in our system. Once we have the necessary information, we will promptly investigate the status of your order and provide you with an update.

Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. We apologize for any inconvenience this may have caused and appreciate your cooperation in providing the requested information.

Thank you for your understanding and patience. Should you have any questions or concerns, please don't hesitate to contact us.

Regards,
Team Shine
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