[Resolved]  Shine.com — Refund request - in name of job assistance I hv paid shine.com 54389/-

Address: Pune , Bajaj Auto (Manager , MTD )

Dear Sir,

I got a call from [protected], Name Umesh kumar, in name of job assistance I have paid 3657/-, 5129/-, 8376/-, 14764/- and 22418/- and he got me enrolled in various courses and got my consent for activation on mail, again he started to ask more money for another course .

I denied within couple minutes I have send mail for cancellation also and asked for refund, he denied there is no refund policy .

I am attaching payment proofs and courses I bought in name of job assistance . I need refund and i haven't taken help of any sevices - I have been fooled .I requested cancellation on very same day. Please refund,

On Thursday, 13 June, 2024 at 08:22:31 pm IST, abhishek gupta wrote:

pl cancel all the services

On Thursday, 13 June, 2024 at 08:08:56 pm IST, abhishek gupta wrote:

pl activate my service

On Thursday, 13 June, 2024 at 07:33:34 pm IST, [protected]@shine.com wrote:

Dear Sir,

Please find the below services.

Paid:-
Application booster package :- 3657/- ( Invoice ID IN537276 Payment Reference Number
IN20240613_1007164_113016)

Education verification plus package :- 5192/- (Invoice ID Payment Reference Number
IN537475 IN20240613_1007789_190301)

Job Profile Verification Plus Package + Interviewing and Hiring Test:- 8376/- (Invoice ID Payment Reference Number
IN537483 IN20240613_1007791_190757)

Career Assessment Test with Expert Counselling + Mid-Level Experienced Professional:- 14746/- (Invoice ID Payment Reference Number
IN537489 IN20240613_1007802_192021)

Professional Summary + Career Management essentials:- 22418/- (Invoice ID Payment Reference Number
IN537490 IN20240613_1007806_192446)

As per the discussion over the call we have suggested to you the above services and certification, To get the benefit of services and certification you need to be active over the call, Email and on Shine website. You need to complete the certification and once you clear the exam you will get the certification which will enhance your profile to get the right response at the right time as per the availability in the market. In the overall process, Your chances of getting a job will increase with our services. However, there is no Job guarantee or Interview assurance. The response to your profile is directly dependent on the recruiters' requirements. If they will find a suitable vacancy matching your profile, they may contact you via an e-mail or call. Moreover, you would appreciate that getting a job is dependent on multiple factors like ‘suitability’ for a specific position, your performance in the interview, your track record and so on. Hence a guarantee cannot be provided, but we will equip you so well with our guidance and assistance so that you can handle the most difficult challenges you face during your job hunt. The process requires equal participation from your side as a candidate to ensure that you get a relevant opportunity. It all depends upon the availability of relevant and active job opportunities in the marketplace. It is not practically feasible to make any kind of commitment on the time period. If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

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Aug 11, 2024
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2024
Shine.com Customer Care's response
Dear Sir,

Refer to your discussion with our concern team member, we are working on your concern and will get back to you shortly.

Regards,
Team Shine
Jun 14, 2024
Updated by [email protected]
Please don't add any complimentary services - I need refund only . I haven't availed any of the services, after I have activated, within 10 minutes, I have revert back to cancel all the services, as I don't want to actually avail any of services, in name of job assistance I got into this trap . Thanks pl help
Verified Support
Jun 18, 2024
Shine.com Customer Care's response
Dear Sir,

We are working on your concern and will get back to you shortly.

Regards,
Team Shine
Jun 21, 2024
Updated by [email protected]
when can I expect my refund, yet no refund process initiated !!
Jun 28, 2024
Updated by [email protected]
When Can I expect my refund
Verified Support
Jul 10, 2024
Shine.com Customer Care's response
Dear Sir,

Regarding your recent concern, I would like to inform you that a resolution has already been provided.

If you have any further questions or need additional assistance, please do not hesitate to reach out.

Thank you for your understanding.

Regards,
Team Shine
 
2 Comments

Comments

Pl get refund, I haven't tried any services, yesterday taken services after getting fooled by in name of job assistance, and then within couple of minutes mailed to cancel all services and applied for refund mail. Kindly refund
When Can I expect my return, yet no refund process initiated!!
Deswin Jose's reply, May 27, 2025
I am facing a similar issue with Shine.com regarding a refund. Although I have already communicated with their support team, they are only willing to refund the most recent transaction. I declined this offer because I am seeking a full refund. Despite my refusal, they insisted that I use their services, which I do not wish to do. I am continuing to request a full refund.

Could you please suggest a better way to approach this situation and increase my chances of receiving the full refund?

Thank you

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