Shine.com Complaints & Reviews

Hello Team,

My wife got a call from shine +[protected] ... Executive asked to pay 2500 rs to his account will arrange video interview etc etc, if not selected will refund ... My wife refused that so he used bad words and told don't apply for any jobs in shine with out pay ...talked very rashly

Next day even I called same number and try to ask but he is very rude...

Call me: [protected]

The company executive called asking for Rs 3500 only and no money after that. Later they started asking me to pay 5000, 9000 and took totally 35000 and when they asked more I said no they said they cannot do much about this.
They said they will charge only this amount Rs 3600 but later they took more and when I asked for a refund it seemed like a scam.

Dear Sir

on 20th Feb 2024 i received the call from Mr. Avinash Singh from shine .com, he ask to paid to Rs. 10/- for the interview generation id.

So i haid paid the amount of Rs. 10/- but the debited Rs. 10000/- from my credit card. after that i call him he simply replied its tehicnical fault. you can get the refund. now i call him his mobile no is swited off. and cannt able to reach him

Mr. Avinash Singh Mobile no. : [protected]

I was sold services by shine.com representative Pankaj Sharma and Nitin with false and misleading information. Which was caught later during the welcome call that explained the true delivery of the service. During the call Nitin was pulled in and he was caught lying during the conversation. The whole product was sold to me for Rs.1, 47, 000/-. It was proven during the call that it was intentionally done. Especially Nitin who was imposting as a finance person, where in he accepted that he is a sales person. I have conversation recordings that proves it.

In the name of profile booster service I have been asked to pay the amount of more than 3.00 thousand. Started from there the demand kept on increasing. Still the marketing person Rohit was asking for more about to be paid and assuring the job within next 7-15 days.

On asking about confirmation about the same and request to have a word with senior person, he refused and forced to make the payment immediately without any further...

Dear Sir /Madam
This is Chandrakanth I have got call from shine 15th Feb for job in abroad they have explained about there process and asked to pay for opening same day I have paid around 3047 rupees...then told our representative will call tell about next process...same time I have asked next any payments are there to pay further no information from them and I got call he just explained about their service asked to pay then he told some investment have to do for start our services you just see your mail and go forward in that mail 5200 profoma invoice I have paid and asked is anything else he told and sent one more mail 9400 that also paid...these payments no one told this is paid service and you have to pay this much amount and again finally I got one more mail I have to pay 17500 I don't have money that time...that representative asking me to barrow and do something to start process and he told this is the last payment have to pay...I have written lot of mails about this no one has replied and I got calls also you were not started service otherwise it will get start automatically I have paid 17500 today 19th Feb then again he killed me like something again he sent mail to pay 20000more...where I have to go...I told I'm unable now...there representative is telling no you have to pay...

These people are done lot of mistakes and now they are forcing me to pay... I'm unable to pay

Please do needful in this I have not activated any service... Please ask them to agree this has there mistake and do needful and arrange me refund Sir/Madam🙏

Regards
Chandrakanth

Hello sir/Mam,

28th Dec'23, I registered in shine by paid Rs- 3747.66 at 10:51Am[protected] by credit card. And your telecaller representative Mr. Vikram ensure me I will get job and one RM asign me and he will assured that I will get job..
[protected]time-08:48Pm) RM name Mr.Vikram from shine called me from mob number [[protected]] and he take all information about my career and he will ensure provide job to me and ask me to do final payment Rs-4833.01 so that he will ensure that i will get job within 07 to 10 days without any obligation and no further charge to pay from my side. I ask him so many time their is any other option apart from this he denied as I know Hindustan times media and his reputation I paid that amount. Within 2 second I get again mail for pay Rs-9557.
I asked him you said this (4833.01) is your last payment after you send me again this amount he said you have to pay this amount also otherwise we can not provide you service and you forgot all this Rs 8580.67 (3747.66 +4833.01).

I ask him for that if you can't provide service you return my payment. I called him again and again I asked him to transfer my call to his senior so I ask him. he denied.

This situation alert me that their is so many hidden charges here after one payment you ask me again for more high payment. If I paid again it's going on or if I denied I can not get money.
1st pay payment-3747.66
2nd payment is more high-4833.01
And again ask third payment-9557 this is again more high from 2nd one.
And what will be forth, fifth and many more payment i don't know..
Regards,

S Jamuna

Hi Team,

I have taken Application Highlighter and Resume Booster two services yesterday by paying 3292 rs from Shine.com, today I got a call from relationship manager but I am not aware that I need to pay money for different services like employment verification and education verification and ATS resume building. Over a call the relation ship manager is asking to pay for all these in order to go ahead with my profile.
br...

Dear Sir/Madam,

I am writing to file a formal complaint against Shine.com regarding unethical business practices and a dispute over a refund for services rendered.

On [15-Feb-2024], I engaged with Shine.com to avail myself of certain services, for which I made a payment of [INR 3292] . However, subsequent to this initial transaction, I have been consistently pressured into acquiring additional services, each...

I have been sold with unwanted courses which I did not want. I want this to be returned and the money to be refunded. I have not used that course at all.

Sunil s. joshi

Attachments12:21 PM (8 minutes ago)

to feedback, customerservice, subscription, quality.feedback, contactus
Dear Team,

My name is Sugandha Joshi ( Wife of Mr Sunil Joshi), I received a call from Shine.com representative Ms Pallavi Cell # [protected], wherein she assured me to provide all support by Shine (i.e Recruitment, RM Support, CV Guidance etc etc ) with the price...

Dear sir/madam.

This is to bring to your notice the fraudulent practices in the Shine.com. I have been scammed by offering unwarranted services and duped of my hard-earned money.

My name is Kundan Kaushav. I received a call on 10 February 2024 from Shine.com representative. He explained to me about the paid services of Shine.com. For this service, he told me that I would have to pay a nominal price of Rs.3292. After much deliberation, and on his insistence that a dedicated relationship manager will be assigned to me who will work closely with me, I paid the money. He categorically said that this is a one-time fee to shine. Once I pay for this, my services will start. He never mentioned that there would be further charges. So, I paid Rs.3292. He asked me to share my updated resume which I did. After this, he assigned me a relationship manager named Mr. Suraj. This was just the beginning of my ordeal and mental harassment.

On the same day (10 February 2024), I received a call from Mr. Suraj, my relationship manager. He initially asked me about my experience and then started showing me rosy pictures. He said that his track record is superb and that my CV has the potential to get great jobs with a salary range of 70 to 80 lakhs per annum. After the initial conversation, he told me that my CV and highest marksheet would be verified. Once I said okay, he sent me an email asking me to pay Rs 5192. I reluctantly paid. The moment I was doing the payment, I received another payment link asking me to pay Rs 9556. I was taken aback. I started questioning this method. He said this was for verification purposes. After much resistance, I paid both these amounts. I again asked him if this is the final payment. He insisted that this is the final payment. However, he again started talking about receiving job links on my WhatsApp number. He asked me to write a mail in this regard and also to give my WhatsApp number. I did so. Once I did that I again received a payment link of Rs.16, 518. At this point, I became suspicious and said to Mr. Suraj that this was wrong. This is a trap being led for me to pay more. This is some sort of extraction. All these made no difference to Mr. Suraj and he kept on harping that all these services were great.

However, I insisted on canceling my service. Immediately, Mr. Shiva intervened and introduced himself as the manager of Mr. Suraj. He said that he had been listening to all the conversations. He said if I have trouble paying the money, then I can opt for EMI options. He kept on saying that without this service, my other services were meaningless. He assigned me a new relationship manager Mr. Rohit. Mr. Rohit was even more insistent on paying the money. After having paid so much money, I had no option but to pay three more payments in EMI: Rs. 16518, Rs.24, 779, and Rs. 33863. But this didn't end there. I again got another payment link of Rs 43068. I was completely devastated. I knew I had been trapped and scammed. I asked to stop my services. I wrote a mail to them in this regard. However, Mr. Rohit refused to listen to me. He transferred the call to Mr. Bansal. Mr. Bansal sounded like Suraj. I pointed this but he changed his voice and continued to argue with me. I asked him to stop my services. I told him I had already written the mail for my refund. Mr. Bansal categorically told me that the money won't be refunded.

I received an email from [protected]@shine.com informing me that my services have been initiated. However, all the screenshots of the services were of Mr. Ritesh. All these indicate that an elaborate scam is being run by Shine.com. I replied to the mail that my services have to be stopped. I received a reply that Shine doesn't refund. I replied that if my services are not stopped and that I don't get my refund, I will have no option but to take legal recourse.

I will bring to your notice the following categories of scams committed against me.

1. False promises: Shine lures job seekers by making false promises. Everyone needs a good job with a better salary and better prospects. Shine plays on that emotion.

2. Financial fraud: Shine doesn't say upfront the total cost of their services. They keep on sending one payment link after another. Once I have paid a certain amount, I am forced to pay a bigger payment. Each subsequent payment is of higher money. For example, the first payment is of approximately of Rs 3000, which subsequently increases to 5K, 9K, 16K, 24K, 33K, 43K...

3. Fake bills: Once I asked them to stop my services, they sent me fake bills.

4. Mental harassment: I was subjected to extreme mental harassment for almost 3 hours.

I will request you to stop my services and kindly refund my money.

I have attached all the emails for your reference.

Looking for a positive reply.

Regards

Kundan Kaushav

My name is Kundan Kaushav. I received a call on 10 February 2024 from Shine.com representative on wherein he explained me about Paid services of shine.com with Nominal price of Rs.3292.
After much deliberation, and his insistence on how great shine is and that a dedicated relationship manager will be assigned who will closely work with me to help me to get new job. He also said that this is onetime fee to shine. After this my services will start. He never mentioned that there would be further charges. So, I paid this Rs.3292. He said they will assign a Relationship Manager and he will call me to get more information about my Job requirement and will help me to find job accordingly as per my preference soon.
On same day, "Suraj Singh" (Relationship Manager) called me and initially he asked me about my Job preference and post 20 minutes discussion, he told me in order to avail good Job, i would have to get 2 services(2nd & 3rd payment mentioned below) of Rs.5192/- & Rs. 9556/- and i would get service from excellent shine.com for lifetime. He first offered me one service and then another without letting me think. So, with hesitance, I paid next 2 payments as he said this is last payment and they will ask for no further payment. However, he again said I would have to avail another service by paying Rs.16, 518. I became suspicious and said that something is wrong. He started telling me how these services were great. But I insisted on cancelling my service. At this point Mr Shiva intervened and told me that if I have problem then it can opt for emi facility. He started saying that this service is must to get good job. Without this other 3 bought services would have no meaning and will get "forfeit". He also assigned a new Relationship Manager Mr Rohit. So, reluctantly and in compulsion, I made two payments in emi, one of Rs 16518 and another service for Rs.24, 779. I was completely devastated when they again asked me to pay another Rs 40000 to which I denied and asked them to stop my services. I understood that something is fishy here. I wrote them a mail asking to stop my services and refund my money.
At this point, the conversation was taken over by some Mr Bansal who claimed to be a manager. I clearly mentioned that I have been scammed and that my services should be stopped with immediate effect. But he categorically said that we will not make any refund.

Below are payment i made to shine.com:-
First payment (Paid) -- Rs.3292/- (Product :- Education Verification Plus Package)
Second payment (Paid) -- Rs.5192/- (Product :- Job Profile Verification Plus Package)
Third payment (Paid) -- Rs.9556 /- (Product :- Senior Level Resume Writing Service & Professional Summary)
Fourth payment (Paid in emi)-- Rs.16, 518/- (Product :- Jobs on the Move: 180 Days)
Fifth payment (Paid in emi)-- Rs.24, 779/- (Product :-Jobs on the Move: 180 Days)

On 7th Feb 2024 I got a call from one Miss Richa from shine.com around 5pm from the number[protected]. She said they were offering services for job hunting in overseas market for senior roles. I was not very impressed the way she spoke. Then she gave to her colleague Miss Anu who spoke very professionally. She told me that it costs 10, 000. I said I am not interested and had already purchased some other service from other vendor in the morning. She said she would give it at half price. I asked her to send the details. That initial mail is attached as evidence also. I bought the service. Then she said a relationship manager would call next day. Next around 11am one Mr. R.K.Sahu called from[protected]. He was very knowledgeable and told the dynamics of overseas market and asked my requirements. After that he convinced me that there are certain tests which are internationally recognised and that has to be taken. He sent a payment link and I paid. Then he said the resumes have to present to each country differently and experts would write my resume and asked me to buy that service. Like this he made me buy 5 services apart from previous day’s service, all totally Rs. 46832. It did not stop then, he still said there is one last service I had to buy and I lost my faith.
They get initial financial commitment and then they say I have to complete some more steps before they can get started. They never reveal the complete set of services in the first go. Their excuse is the services depends on the profile. For this I was arguing do an assessment for the profile and give him full picture. If I asked for refund they said it is not there in their policy. I have asked them not to activate any of my services in the morning today stating I have to go through everything once. I have taken the screenshot of the services at the time of writing, with system date time shown at top right corner. Yesterday I was tricked into buying the services and till now I have not activated any of them. I am raising the complaint today itself.
I also checked for reviews and found many complaining about Mr. R.K. Sahu and how they are cheating customers by not revealing complete information.

Hello sir/Mam,

Today I registered in shine by paid Rs- 3747.66 at 10:51Am[protected] by credit card. And your telecaller representative ensure me I will get job and one RM asign me and he will assured that I will get job..
[protected]time-02:48Pm) RM name Shiva or shivpratap from shine called me from mob number [protected] and he take all information about my career and he will ensure provide job to me and ask me to do final payment Rs-4833.01 so that he will ensure that i will get job within 07 to 10 days without any obligation and no further charge to pay from my side. I ask him so many time their is any other option apart from this he denied as I know Hindustan times media and his reputation I paid that amount. Within 2 second I get again mail for pay Rs-9557.
I asked him you said this (4833.01) is your last payment after you send me again this amount he said you have to pay this amount also otherwise we can not provide you service and you forgot all this Rs 8580.67 (3747.66 +4833.01).

I ask him for that if you can't provide service you return my payment. I called him again and again I asked him to transfer my call to his senior so I ask him. he denied.

This situation alert me that their is so many hidden charges here after one payment you ask me again for more high payment. If I paid again it's going on or if I denied I can not get money.
1st pay payment-3747.66
2nd payment is more high-4833.01
And again ask third payment-9557 this is again more high from 2nd one.
And what will be forth, fifth and many more payment i don't know..

On dates 7/02/24 there is unauthorized transaction of 34K from my account by shine cancellation team
[protected] Airtel

Waste of money and time.
You share information with fake and fraud employers too.
Lost my extra money on that too .
Please call and provide a resolution.
Account registered with email [protected]@gmail.com

They tricked me to purchasing their resume and application booster and told if I dont invest additional, my application will be closed.

They share our information with fake employers too
Some company named Sancode Technologies contacted me with exact information I entered in shine.com and made me pay extra 1550.
Then shine.com call saying that we cannot assure u job interview or help with fake employers.
Then why did I pay extra for their services anyway..
Need refund asap..
Please contact me with registered mobile number
[protected]

I have asked for refund withn 30 minutes at Shine.com. They asked me to submit 13999 INR in parts without providing me with offer letter in the name of TCS. I also asked to send me document that they have shared to the authorities asking for refund. So I can be sure that the process is initiated. I haven't received any document. The person I was in contact with was Mr. Manish Agarwal (mo: [protected]). I even tried calling at the company to talk with customer representative but no answer. I would like this isssie quickly resolved and my money refunded in shortest time period.

Shine.com doesn't has facility to delete the account and I have been complaining regularly about unwanted calls.. they are spamming with calls.
so bad service....

I have received a call for a services by way of access to their portal for which they were 90% sure about getting a job. For this at 1st i was promised a dedicated person who will do counselling and ensure that i get enough opportunity by way of interview. for this they have quoted an amount. once i paid i was informed this will not work unless i take a subscription for resume building which i paid because it was a small amount. After this i was told that these will not give me access untill i pay to get subscription. Then another similar subscription was taken total of all these amounts to around 48000 rupees after this they were asking for another subscription which i clearly denied. I have not received any such support or counselling nor any job opportunity. I feel ashamed that i fell for this trap. i was silent for around 9 months now. But now i guess even though i dont get the money back i can prevent others from these scams. i have no idea how can they find loop holes in policies to make it legal. Its a disgrace of a company which is looting from desperate youngsters looking for a job.