Shine.com — Refund request - in name of job assistance i hv paid shine.com

Dear Sir,

I got a call from [protected], Name Ankul, in name of job assistance I have paid 3252/-, 5197/-, 7197/-, 11798/-, 17853.92/-, 25958/- and 36579/- and he got me enrolled in various courses and got my consent for activation on mail, again he started to ask more money for another course.
I am attaching payment proofs and courses I bought in name of job assistance. I need refund and I haven't taken help of any sevices - I have been fooled. I requested cancellation on very same day. Please refund,

Dear Sir,

Please find the below services.

Paid:-
Application booster package :- 3292/- (Invoice ID:IN567680 Payment Reference Number
IN20241105_[protected]_[protected])
Education verification plus package :- 5192/- (Invoice ID:IN567764 Payment Reference Number
IN20241105_[protected]_[protected])
Job Profile Verification Plus Package + Interviewing and Hiring Test:- 7197/- (Invoice ID: IN567767 Payment Reference Number
IN20241105_[protected]_[protected])
Career Assessment Test with Expert Counselling + Mid-Level Experienced Professional:- 11798/- (Invoice ID: IN567774 Payment Reference Number
IN20241105_[protected]_[protected])
Job and Interview Guidance Training, LinkedIn Professional Summary :- 17853/- (Invoice ID: IN567805 Payment Reference Number
IN20241105_[protected]_[protected])
Interviewing and Hiring Test, Jobs on the Move:- 25958/- (Invoice ID:IN567836 Payment Reference Number
IN20241105_[protected]_[protected])
Professional Career Management, Job and Interview Assistance
:- 36579/- (Invoice ID:IN567837 Payment Reference Number
IN20241105_[protected]_[protected]).

As per the discussion over the call we have suggested to you the above services and certification, To get the benefit of services and certification you need to be active over the call, Email and on Shine website. You need to complete the certification and once you clear the exam you will get the certification which will enhance your profile to get the right response at the right time as per the availability in the market.in the overall process, Your chances of getting a job will increase with our services. However, there is no Job guarantee or Interview assurance. The response to your profile is directly dependent on the recruiters' requirements. If they will find a suitable vacancy matching your profile, they may contact you via an e-mail or call. Moreover, you would appreciate that getting a job is dependent on multiple factors like ‘suitability’ for a specific position, your performance in the interview, your track record and so on. Hence a guarantee cannot be provided, but we will equip you so well with our guidance and assistance so that you can handle the most difficult challenges you face during your job hunt. The process requires equal participation from your side as a candidate to ensure that you get a relevant opportunity. It all depends upon the availability of relevant and active job opportunities in the marketplace. It is not practically feasible to make any kind of commitment on the time period. If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

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Shine.com customer support has been notified about the posted complaint.
Mar 17, 2025
Updated by Palegari Manjunath
Hello Sir/Madam, please help me here, i tried to explain them with an situation what i was in my hometown and they didn't even considered that as a reason and trying to convince me to continue using the services, I am attaching the email attachments below here. Whenever I am trying to explain them they are sending the replies like the below. Please help me here to get the refund fully back, I was going mad while thinking about this money how to get back. Please Sir/ Madam help me here to resolve this
Mar 17, 2025
Updated by Palegari Manjunath
Please help me to get the full payment refund back to me. When I was trying to reach them they are trying to convince me and not at all listening to my reasons and considering those as a reasons at all. Please help me here to resolve and get the refund back
Verified Support
Mar 18, 2025
Shine.com Customer Care's response
Dear Sir,

Thank you for reaching out and bringing your concerns to our attention. We have received your grievance and want to assure you that it is being taken very seriously.

Our team is currently reviewing the details of your case, and we are committed to addressing your concerns promptly and thoroughly. Your satisfaction is very important to us, and we will do everything we can to resolve this matter to your satisfaction.

We appreciate your patience and understanding as we investigate the issue. If you have any additional information or questions, please feel free to contact us.

Thank you for giving us the opportunity to make things right.

Regards,
Team Shine
Mar 18, 2025
Updated by Palegari Manjunath
Today again they send an email to continue the services and munesh was mentioned like this in email: Greetings from shine learning.
Refer to your services, I hope you are utilizing the services.
We contacted you to address the concerns/issues or queries you are facing while utilization of the services, but the call was unanswered. We urge you to please share your convenient time for a discussion so that we could assist you in regards to the services,
you have done the payments.



Please note- Shine learning never discontinues your account or services and does not have a refund policy. Kindly do not entertain such emails or calls as these are the fraudulent calls or emails. I am not able to attach the images here so I was copying the text. Please help me to get the refund back they are trying to convince me to continue the services
Sep 30, 2025
Updated by Palegari Manjunath
Hello Sir/Madam still my issue is not yet resolved, I am requesting to resolve this and get my money back from shine.com. I am not utilised any services as well till now
Sep 30, 2025
Updated by Palegari Manjunath
As I said my issue was not yet resolved, again I got an email from munesh.kumar
to utilise the services and he was telling in the email there is no refund policy and I even explained the situation I was in he is not at all convinced even though I was been hospitalized along with my uncle and this is the last email I received from shine sharing the snapshot here requesting someone to take action on this please
Sep 30, 2025
Updated by Palegari Manjunath
Since I am not able attach the snapshot here I am pasting the content here:
Dear Sir,



Greetings from shine learning.



Refer to your services, I hope you are utilizing the services.



We contacted you to address the concerns/issues or queries you are facing while utilization of the services, but the call was unanswered. We urge you to please share your convenient time for a discussion so that we could assist you in regards to the services,
you have done the payments.



Please note- Shine learning never discontinues your account or services and does not have a refund policy. Kindly do not entertain such emails or calls as these are the fraudulent calls or emails.



Thanks and Regards,
Munesh Kumar

[protected]/[protected]

www.learning.shine.com
Sep 30, 2025
Updated by Palegari Manjunath
In last call also they are trying to manipulate me to utilise the services only but I have been explained the situation right away when I paid the full payment and i may not able to continue this please refund back the full payment they ignored my reasons and they will be not going to refund my full money, please someone help me to refund my money back
 
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