Shine.com — Request for Full Refund and Cancellation of Services

I am writing to express my extreme dissatisfaction and frustration regarding the persistent calls and unauthorized activation of services from Shine.com. Despite my repeated requests to refrain from initiating any services and to refund the amount I have paid ((INR 31, 000 k), I continue to be subjected to relentless calls and mental harassment.

The lack of transparency and the refusal to process refunds for undelivered or unwanted services are clear violations of consumer rights and ethical business standards.

25 Jan 2025
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Shine.com customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2026
Shine.com Customer Care's response
Dear Sir,

We hope you are doing well.

Regarding the screenshot you recently shared with us, we are unfortunately unable to open the file. To ensure we can review your information, please send the relevant details directly to our email address at [protected]@shine.com.

Additionally, for your security, please remove the screenshot from the current platform as soon as possible to prevent any potential misuse of your information.

Regards,
Team shine
 
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