[Resolved] Shine.com — shine.com cheated me for 18000 inr

rahuljuyal80

from Nagpur, Maharashtra

Aug 5, 2019

Address: Shine.com, 11th Floor, Park Centra, Sector – 30, Gurgaon, Opp. 32nd milestone Phone - 0124-4312500/01, Gurgaon, Haryana, 221033

I got a call from one of your executive tushar couple of weeks back and since then he is continuously following up with me, i was informed i have to pay some 3300 for registration and that is all i have to do to avail your services.
I did that and then mr. Shivam agarwal from your noida office called me from[protected] &[protected] called me, he said i have to pay 5000 more to avail the services, i told him this was not informed to me but he said this is all i have to do to avail the serices, i did that and then he send one more link to pay 10000 more, i requested him if this is the way i cant go ahead as i cant afford but he said this is the final payment, i ended up paying 18000 expecting that is it and then he bombed me with one more link saying if i want the services i need to pay this too.
If i was informed earlier about this i would never had complained but i was trapped very smartly into this, see i request you i am not able to afford this, please help me get my payment back urgently

I feel mugged and looted as i cant even afford what i have paid in my current situation and even then i already paid 18000 here, i cant pay more to get your services as i cant afford that, i request you to please look into this and refund me back my money urgently
Transaction id in20190803_229746_114331
Name rahul juyal
Email [protected]@gmail.com
Mobile [protected]
Amount (Inr) 10873.00
Transaction id in20190803_229698_105644
Name rahul juyal
Email [protected]@gmail.com
Mobile [protected]
Amount (Inr) 3363.00

Transaction id in20190803_229730_113241
Name rahul juyal
Email [protected]@gmail.com
Mobile [protected]
Amount (Inr) 5192.00

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Sep 13, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2019

Shine.com Customer Care's response Dear Sir,

Thank you for taking time out of your busy schedule to write to us and express your grievances on how our products and services do not meet up with your expectations.

At shine learning, our greatest desire is to ensure our customers are satisfied at all levels and find the most suitable way to fix their problems without delay.

As per discussion, the services were not relevant to you so we purposed you the swapping of the services. The details are as follows

Resume Writing: writers while doing your resume will ensure they highlight the way you have added value to your place of work through your leadership abilities, strong management tactics, planning and executing strategies, team-building skills while driving results for the organization. This structured approach in your resume will not only set your profile apart from others but will also ensure a lasting and positive impression of your image on your recruiters.

Jobs On The Move: As a part of innovation, shine.com has launched its new service "JOBS ON THE MOVE" where job seeker doesn't need to search for the job but directly apply for the job from his phone.

Featured profile : can get your profile highlighted in recruiter’s search for 30 days and be among the first ones to be seen by them. Also, you will get upto 10 times more recruiter views which increases your chances to get contacted by them.

Request you to share the approval so that we can process accordingly

Please accept our sincere apology for the difficulties we have caused you. We aspire to keep you as one of our most valued customers, and we hope to serve you better in subsequent times.

Regards,
Team Shine