[Resolved] Shine.com — shine.com refund full amount

Naazim Changani

Address:

Thane, Maharashtra, 400601

Shine.com called me for a Jib and asked to make a payment of Rs 1845 (INR). post clicking on pay. they said the transaction did not happen and sent me another link for payment but the amount was RS 18450 (INR).

Post that they said a payment would be made within 45 days but after that nothing happened.

On calling them they said to make a request through Google pay on making a refund request they said it would be in 2 parts and on clicking the link it debited my account with Rs 11567 INR. Post that they said now the amount will be sent via a DD after 45 days and asking for more money.

Name: Shweta
Number: [protected]

Name: Akshay (Initial caller)
Mobile:[protected]

Name: Arun (Account department)

Account details for Google Pay:
Name: Services Com
Number: [protected]

Paytm: Paytm gateway used for transaction

Best Regards,
Naazim

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Aug 13, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Jul 01, 2019

Updated by Naazim Changani Raised a complaint with; - HDFC Bank (Complaint No. MUMP[protected]) - Google Pay (Complaint No.[protected] PAYTM (Complaint No.[protected]

Verified Support

Jul 10, 2019

Shine.com Customer Care's response Dear Ma'am,

Greetings from shine learning.

Refer to your complaint, this is to notify you that we are unable to track the order with the help of your name.Request you to please share the registered email id or contact number.So that will check your profile and address your issue.

Regards,
Team Shine