[Resolved]  Shine.com — urgent concern regarding poor service and lack of response - wrong commitment

Address: #83,2nd Floor, Nisa Enclave, Frazer Town, MM road, Bangalore-560005

Dear Team,

I am writing to express my deep dissatisfaction with the service I have received from your marketing team.

The details provided during the initial discussions were misleading, and once we opted for the subscription, the actual package delivered was entirely different. To make matters worse, there has been a complete lack of response to our calls and emails—even those addressed to higher-level management.

This experience has been extremely disappointing and unprofessional. Based on this, I will not be recommending Shine to any HR professionals or companies considering your services. In fact, I will be advising them against it to avoid going through a similar experience.

If I do not receive a proper response to my concerns within the next 24 hours, I will be compelled to share my experience publicly across all relevant HR and recruiter groups, as well as on social media platforms. I believe it's important to ensure others are not misled or subjected to the same poor service.

I hope this issue is taken seriously and addressed immediately.

Contact: [protected]
Nag Interiors Pvt.Ltd
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Feb 14, 2026
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
May 30, 2025
Shine.com Customer Care's response
Dear Sir,

Thank you for reaching out and bringing your concerns to our attention. We have received your grievance and want to assure you that it is being taken very seriously.

Our team is currently reviewing the details of your case, and we are committed to addressing your concerns promptly and thoroughly. Your satisfaction is very important to us, and we will do everything we can to resolve this matter to your satisfaction.

We appreciate your patience and understanding as we investigated the issue. If you have any additional information or questions, please feel free to contact us.

Thank you for giving us the opportunity to make things right.

Regards,
Team Shine
 
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