Shine.com — Your executive R K Sahu cheated 1,50,000 (One lakh and fifty thousand)

Your executive R K Sahu cheated 1, 50, 000 (One lakh and fifty thousand) from me, initially he did not informed how much, but every time he generated invoices upto 1, 50, 000. I need all the money, I dont want shine.com support any more. looking for smooth resolving the issue. i am expecting the refund within 24 hours.
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Dear Sir,

Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.

Regards,
Team Shine
K Pandian's [Complaint's author] reply, May 26, 2023
please find nine order ID for rupees 1, 50, 000 (one lakh and fifty thousand rupees.
Order ID: CP468682
Order ID: CP468753
Order ID: CP468755
Order ID: CP468757
Order ID: CP468759
Order ID: CP468761
Order ID: CP468763
Order ID: CP468780
Order ID: CP468786
Dear Sir,

Greetings from shine learning.

Refer to your concern, we would like to notify you that in general, on a regular basis Shine.com sends its registered candidates the best available online offers and services from time to time. In this case, while promoting the online learning courses and or services, our sales representative suggested you to avail the benefits from various online courses and or services.

It is pertinent to mention that all online learning courses and services offered by Shine.com are also available at Shine Learning, Web Portal. After going through & understanding the details of the products / online courses and services offered by us, you had availed the services on 22.05.2023

It is pertinent to mention here that all the transactions were made by the you after going through the terms and conditions and after giving an acceptance prior to activation of services or as per the terms and conditions duly accepted by you.

We might want to repeat that have you purchased the services with your own assent and we have additionally shared all invoices alongside the dashboard interface at the time of initiating the services.

So, we request you to please utilize the services and take a maximum benefit of it.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Thanks and Regards,

Team Shine
K Pandian's [Complaint's author] reply, May 31, 2023
Your executive did not inform the amount, during the discussion, he raised the invoice one by one and he informed if you did not pay this your previous transaction will not made effect, the same word he repeated every time, also he informed this is final payment, but after made payment he informed that you paid one invoice only one more invoice not paid refresh your e-mail and pay one more, similar manner he cheated me lot. I don't any trust on the executive R.K . Sahu & Shine.com. He literally cheated me. I need my money back. I can say he pick pocket me. Hope you understood. please return back my hard earned money.
Dear Sir,

We agree that they convinced you and encourage you to buy the services which are a part of the responsibility to make the client aware of the service and help them to enhance their career. You had made the payment through the proforma invoice from your system and below the PAY NOW button all the terms and condition are mentioned.

In our best efforts to keep our customers happy and satisfied, we can provide you the swapping option. You can select any of the service from our website within the same amount which you had paid to us.

If there is anything else we can do for you, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine
K Pandian's [Complaint's author] reply, Jun 7, 2023
Please do not drag further, make refund all the amount paid. I need only refund. Your executive cheated me, don't rename the cheating as convince.
Dear Sir,

We are not dragging the issue, we value our client and we are trying to provide you the resolution by providing the swapping option.

Regards,
Team Shine
K Pandian's [Complaint's author] reply, Jun 8, 2023
Please understand I dont want swapping option, I need refund, your executive cheated me 1, 50, 000 rupees, I cannot spend this much money for job change and did not asked any course, the mistake only done by me is done the registration at shine.com, for this registration your executive Sahu cheated me a lot. I need refund. when can I get my money back. Please dont further drag the issue.
Dear Sir,

We have already given you the answers to these queries.

Regards,
Shobha
K Pandian's [Complaint's author] reply, Jun 10, 2023
Your answer not resolved the issue, I complaint that your Executive cheated me and asked for refund, but you have not processed further, I have made many request but no positive response from you, if i did not get the refund within 24 hours I will proceed legally.
Dear Sir,

We regret to inform you that we have a no-refund policy and cannot issue a refund for the product you have purchased on.

Apart from the refund is there any way to provide you the resolution then please let us know.

Regards,
Team Shine
Wanna see comments
Dear Sir,

Refer to your complaint, we request you to please share your registered details so that we can track the order and address your issues.

Regards,
Team Shine

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