Shine.com Complaints & Reviews

Hello Sir/Madam,

My name is Akshay Chavan, I registered shine.com few weeks back. I Received a call from Shine.com representative on 05-Oct-23, Wherein he explained me about paid services of Shine.com with nominal price of Rs 3292
Initially I showed no interest but then he started flattering about the services offered by them wherein he said they will assign a dedicated “Relationship Manager” for me and he will closely work with me to help me to get new job within few months with this nominal fees only and I don’t have to make any further payment.
So I Paid Rs 3292 and then he said they will assign a Relationship Manager and he will call me to get more information about my job requirement and will help me to find job accordingly as per my performance soon.
After few hours Rohit(Relationship Manager-Delhi NCR) called me from mobile no “[protected]” on 05-Oct-2023 at 02:40PM IST and initially he asked me about my job preference and post 20 minutes discussion,
He told me in order to avail job, I would have to get 3 services education verification services & Career Assessment Test with expert Couselling & Senior Level Resume writing services and i would get service from excellent shine.com for lifetime. So, with hesitance,
I paid next 2 payments Of Rs 5192 & Rs 9557 & 15987 as he said this is last payment and they will ask for no further payment but post this he again said i would have to avail another 2 services Jobs on move & Career Assessment Test with expert Couselling 2nd time.
I denied but he said this service is must to get good job, if i don't avail this then other other 3 bought services would have no meaning and will get "forfeit". So, reluctantly and in compulsion,
i made these payment of Rs 18407 & 25959 as well but post that again they asked me to avail another service for Rs.25, 369/- to which i denied as this time i understood something fishy here.

So, i requested him to connect to his manager again and then i requested his manager this is clear fraud/cheating and i need full refund to which they denied and said there is not refund system in shine
Below are payment i made to shine.com :-Total amount i paid is Rs. 78394/-

1st payment Nominal Price Rs 3292
2nd payment Education verification Rs 5192
3rd Payment Career Assessment Test with expert Couselling Rs 9557
4th payment Senior Level Resume writing services Rs 15987
5th payment Jobs on move Rs 18407
6th payment Career Assessment Test with expert Couselling 2nd time Rs 25959

I would really appreciate and be thankful to you, if you could help me get my full amount refund "Rs. 78394 " from Shine.com at the earliest. Please let me know, if you need any other details or information from my side.

Thank you very much for you help in advance.
Thank you & Best Regards
Akshay Chavan
Email ID: [protected]@gmail.com

I hope this message finds you well. I am writing to express my deep dissatisfaction with the services provided by Shine.com, specifically concerning the lack of transparency in billing and the conduct of your employee, Mr. Nitin.

On October 3rd, 2023, I received a call from Ms. Deepika, who introduced me to Shine.com's services for job seekers in the private sector. She mentioned that by registering on your platform, I would be assigned a professional guide to assist me in my job search. Following her guidance, I promptly registered and paid an initial amount of Rs 3657 online on the same day.

Subsequently, I was contacted by Mr. Nitin, who informed me that he had been assigned to guide me. We scheduled a discussion on October 4th, 2023, between 2 pm and 4 pm to discuss my profile. However, my experience took a negative turn from this point onward.

During our conversation on October 4th, Mr. Nitin explained the services and mentioned that there were four modules to be worked on, with the promise that my resume would be tailored to meet the private sector's requirements. I inquired about the charges for these services and received an invoice of Rs 8259 via email. When I asked for clarification regarding the total cost, Mr. Nitin assured me that this amount was the final payment, emphasizing that Shine.com was committed to my career development.

To my dismay, I subsequently received a second invoice for Rs 15338 and a third invoice for Rs 28318. Despite my repeated inquiries about the total amount due for the services, Mr. Nitin continued to assure me that these were the final payments. However, he later demanded a fourth payment of Rs 23000.

I refused to make this additional payment, expressing my frustration with the lack of transparency in your billing process and the inconsistencies in Mr. Nitin's communication. It was clear that this was not the professional and honest service I had initially been promised.

I kindly request that you investigate this matter promptly and resolve it by refunding the total amount of Rs 51915 that I have paid through the three invoices. I believe this is a fair resolution to the issue at hand.

Transparency and honesty are vital in any service-oriented industry. I strongly urge Shine.com to adhere to ethical business practices and ensure that customers are provided with clear information regarding the total cost of services.

I sincerely hope we can resolve this issue amicably. However, if necessary, I am prepared to explore other options, including legal and social media platforms, to bring attention to this matter

One of the shine.com executives called me at 15:40 on 4.10.2023 the number is +91 [protected] and we spoke about jobs with paid service. we talked for about 20 minutes. they said this is a one-time payment service, and we will provide assistance for the next 12 months for getting a job in wherever you want Location as per your convenience. I have paid 3292.00 rupees to their shine.com account. later they called me and demanded 5192.00/- rupees. I am distraught with their demand. they are cheating on job seekers. currently, I am not feeling well and my mental health is disturbed by their demands. please help me get my money along with the proper justification from shine.com

I have been subjected to a fraudulent phone call from shine.com where money was taken for a service (Resume highlighter) that had not been provided. Furthermore, the individuals behind this scam are persistently demanding additional payments. I want to emphasize this issue to help protect others from falling into the same trap. Taking appropriate action on this matter is crucial to safeguard people from falling into similar traps.

Hi, what is the stutes of my complaint id [ID: 3472054 plz update for the same. Got no answer about this.

Looting money from Jobseekers
I got a call from Shine on dt.25 and Cheated through their hidden charges and before every payment, they said it is last payment you need to pay. SHINE.COM is cheating people in the name of HT media.

On 25 Sept 2023 I received a call from shine.com that they will help in finding a job for me and provide premium services. To create an account, I would have to pay Rs. 2005. I made the payment and was connected to another person (anup)

3-4 different people asked me to make a few more payments cumulatively worth more than Rs.19900 on incremental stages without revealing the full details of all the payments.

First I was asked to make a payment of Rs.4673 for profile verification.

Then I was asked to make a payment of Rs. 6477 for company verification.

But then sent another request of Rs. 6605 and said that this is the final payment that you have to make and then the profile would be live. I was reluctant to pay but then I said okay will do it.

But here comes the shocker, finally the executive asked me to make the payment of Rs. 8295 to make the profile live.

And this is when I had it. I just didn't want the service at all. It doens't make sense.

I just said please don't give me the services, to which he said that we don't refund the money. But the profile won't be live until Rs.

Pls refund my money..

I got a call from Shine today and Cheated through their hidden charges and before every payment, they said it is last payment you need to pay. SHINE.COM is cheating people in the name of HT media.

On 27 Sept 2023 I received a call from shine.com that they will help in finding a job for me and provide premium services. To create an account, I would have to pay Rs.3327. I made the payment and was connected to another person(Shiva)

3-4 different people asked me to make a few more payments cumulatively worth more than Rs.60000 on incremental stages without revealing the full details of all the payments.

First I was asked to make a payment of Rs. 8151 for educational verification.

Then I was asked to make a payment of Rs. 14724 for company verification.

But then sent another request of Rs. 33746 and said that this is the final payment that you have to make and then the profile would be live. I was reluctant to pay but then I said okay will do it.

But here comes the shocker, finally the executive asked me to make the payment of Rs. 42354 to make the profile live.

And this is when I had it. I just didn't want the service at all. It doens't make sense.

I just said please don't give me the services, to which he said that we don't refund the money. But the profile won't be live until Rs. 42k aprox. is paid.

So, I was left in a limbo and frustation, I can't get the refund, I can't have the profile live. I just want the refund of all the amount I have paid. These are hidden charges and do nothing but dupe the customer.

Date of experience: Sept 27 2023

Root cause-
There were no transparency of communication while I registered there must be the clarity for the process if for international jobs about money process. While i made first confabulation with guy told me its a one time process of payment and after a short while i get another call to pay 5192 for the education verification process. My concern is that while you assess profile in the beginning and call for registration for international jobs so process should be cleared at that time . So i will get back to you let me understand it on my behalf.

First the executive calls me called he calls me every single minute forcing me to pay a sum of 1805 INR for resume highlights etc, second step the relationship manager calls me called Mr Rohit he says pay this amount 2358 nothing else and then once i make payment of 23358 another mail pops up with a sum of 53122 which i refused, they are just cheating calling 10 times and not giving a clear picture on the amount of payments to be made, when i called for a refund they refused . I paid total 87000 PLEASE HELP ME I WANT REFUND MY MONEY.

1-owner 1-[protected]
2-[protected]
3-[protected]

As I was early told you during the call to shine.com that i am not interested in your services but you are forcing me to use your company services again and again.

Shine.com company cheat me of Rs 18075.71 which is a huge amount for me and for the same i am requesting you during the call many times for my charges reversal but you are not ready to listen my any request. As you mentioned on a mail that i am shouting. you told me during the call that this call is being recording by your company and your can check the recording i am shouting or requesting.

Your company employee mentioned in mail that i had disconnect the call but the call was disconnect by your team member not by me and he will not update me complete charges from stating to end due and your company has done the fraud of Rs 18075.71 with me.

At the end I want to clearly told you that I need my money back of Rs 18075.71 and I don't required any services of your company.

kindly reverse my charges ASAP and confirm me.

Shine.com representative Mr Ankit and MR. Ali both are doing fraud business.
Demanding money on money for each service.
Both contract numbers are +[protected]
And +[protected].

First I got call from Ankit and said only you have to pay 3000 then we will boost your profile and highlight your cv. So once I paid 3000 then again Mr Ali is asking for for other services in that way I have paid 4-5 time’s payment and still they are demanding more money for completing profile to get the job. Is this way shine.com and Hindustan times are doing loot and business from candidates.

Hello Complaint Team,
On 23 September, 2023, at around 10:22 am, I got a call from a person named Amit Kumar who introduced himself as an employee from Shine.com. He told me that I was shortlisted for a job at Cipla Company and I was obviously very delighted hearing the news. He told me about all the posts vacant in Cipla and asked me in which would I be interested, I chose the post in Pharmacovigilence. After all the necessary talks, he said that I will be having an interview at the same day but to book myself an interview slot, I would need to pay Rs 2500. I was doubtful for awhile but somehow he managed to convince me. After that he told me send my passport sized photo and adhar card through WhatsApp (WHICH I IMMEDIATELY DELETED AFTER I SENSED SOMETHING WRONG)
I paid the said amount through Google Pay to another number whose name is Surya Narayan. After the payment was done, Amit Kumar called me again and said I would get a mail regarding my interview id and also another mail which had questions and answers related to Pharmacovigilence. He further added that if I didn't get selected for the interview, the amount I paid would be refunded immediately but if I happened to be selected for the interview, then the paid amount would be refunded along with the first month's salary. He also said that I should only go ahead with the interview if the other person on call knows my interview id.

After sometime, around 11:25am, I got a call from another person who then connected my call with the said HR. The HR took my interview and I was starting to think it was legit until at the end the HR stated that if I got selected for the interview, I would have to pay Rs 8500 for the training which would be for 45 days and the money would be refunded in my first month's salary.
He said he needed to talk to his team about the interview and would get back to me to let me if I got selected or not.

Later I got a mail saying that I was selected for the post. As soon as I got the mail, the person, Amit Kumar called me again and said I was selected and how I had to pay Rs 8500 then and there for the training otherwise some other person would get my post.
At this point, I was really sceptic and said no I don't want to go on with the training and asked for the money I paid to be refunded back.
He stated that since I already got selected the money would only be refunded with my first month's salary. I said do you have any other options and he said that I could send a cancellation mail.
When I messaged him on Whatsapp asking where do I send the cancellation mail he said call me so I called him and he said to send the cancellation mail, I need to send Rs 1450. After sending the cancellation mail, both Rs2500 and Rs 1450 would be refunded altogether.
That was it for me, I didn't send the cancellation mail nor did I recieve anymore calls for that number or any other number. Now I see on Truecaller that the fraudsters say they are from Shine.com but have their name in Naukri.com, which I checked and Naukri.com doesn't have any of those number registered with them.
Shine.com is a fraud who takes advantage of people looking for a job.

Total amount paid - Rs 2500 through Gpay.

Please complaint team, it may not seem much of money but it is a lot for me.I will be hopeful that you would look into this matter and help me resolve this. I would be sincerely grateful if you could help me get my money back from those scammers who took advantage of my desperate need for a job. Please help me.

First the executive calls me called Vivek pandey he calls me every single minute forcing me to pay a sum of 1805 INR for resume highlights etc, second step the relationship manager calls me called Mr Rohit he says pay this amount 2358 nothing else and then once i make payment of 2358 another mail pops up with a sum of 5122 which i refused, they are just cheating calling 10 times and not giving a clear picture on the amount of payments to be made, when i called for a refund they refused .

Please help

One of the shine.com executives called me at 09:45 on 23.09.2023 the number is +[protected] and we spoke about jobs with paid service. we talked for about 20 minutes. they said this is a one-time payment service, and we will provide assistance for the next 12 months for getting a job in the Panchkula, Haryana Location. I have paid 3691.00 rupees to their shine.com account. later they called me and demanded 5297.00 rupees.

I am totally upset with their demand. they are cheating on job seekers.

currently, I am feeling not well and my mental health is disturbed by their demands.

please help me get my money along with the proper justification from shine.com

22 September 2023 I received a call from number [protected] at 10:54 that they are calling from shine .com are told me about premium package of 3500 that said they are giving me discount and asked for 3292 which I paid after word they told they assigned an RM . Then started a payment game. They asked payment in chunks sometime 8444, 14642, 29498, 39895 and they are asking 42000. I don’t want any service and want my whole money back. Shine .com is deceiving people. It’s a fraud company playing with the sentiment. I am fade up of everything they are calling again n again with different number and pressuring since 23 morning I am again started getting calls. Please return my money

Hello,

Subject: Resume Booster service. Your order number for your reference is 489573.

Really I so surprised, your team is eagerly getting money from the job hunters, but whatever you planned to take from us you could have inform us well in advance. You do not know how the job hunters paying you, whenever you asked for the money to complete the profile.

1. Morning I paid 3292/- but the representative doesn't inform there is further charge applicable for education verification, representative forced me to pay to avail the service, I paid
2. By evening Relationship Manager (Shiva) called explained everything and later he asked me to pay for the verification, I have raised the concern why don't inform us initially he was saying n number of reasons which is not acceptable and i paid also 5192/-. RM forced me to pay to move further the service, I paid.
3. Again the RM asking there is one more invoice for job profile verification, when i saw the amount is 9556/- that time only I realized that is the different amount which I need to pay, And the RM forcing me to, but I refused to pay, and he don't want to disconnect the call which is not safer him, so disconnected the call from my end so he can claim clint disconnected the call, how trained there are.

If you have certain process inform well in advance to the job hunters, rather than collecting the money saying "you will have to pay this amount then only the process get completed".

As an merchant you are eagerly working to get money from the job hunters, but really you don't know how the person the putting their handwork to make 1 rupee, who are all involved my transaction they are liable to pay attention of my concern and to get my money back. or provide the service what I paid for.

One of the shine.com executives called me at 15:40 on 18.09.2023 the number is +[protected] and we spoke about jobs with paid service. we talked for about 20 minutes. they said this is a one-time payment service, and we will provide assistance for the next 12 months for getting a job in the Visakhapatnam, Andhra Pradesh Location. I have paid 3292.00 rupees to their shine.com account. later they called me and demanded 5416.00 rupees.

I am totally upset with their demand. they are cheating on job seekers.

currently, I am feeling not well and my mental health is disturbed by their demands.

please help me get my money along with the proper justification from shine.com

I am writing to bring a serious matter of consumer exploitation to your attention, involving my recent experience with Shine.com/HT Media and their representatives while seeking job assistance services and opportunities for employment abroad.

During my interactions with Shine.com representatives, I was promised job assistance abroad upon making an initial payment of 3047/-. Trusting this assurance, I made the payment using my Paytm with the belief that it would secure the promised services.

Subsequently, I was contacted by a representative who informed me about the career assessment test which I said that it is not required but they said this is just a peanut investment for better future costing me 4129. Than they said I need to a background verification step to proceed with overseas job opportunities and Featuring profile in this they include 1 extra service which I did not required on communication skill at work place and charge me 8888. Assuming it was a necessary requirement, I made the payment as directed. After this again they share me perform for new service in which Canada and USA written and Professional summary was also there and they Charge me 15893 rupees. Despite being assured that there would be no further hidden charges, They Again share me Performa of 25026 and now I was in a state that I cannot move back or move as I have already invested 30k in this service they all play with my emotions and make fool of me and took away my hard earn money of total amount 114000.I felt compelled to make this payment to move forward with the promised job placement.

I had too many calls with their Mangers and my say was only to provide me the money back which they have charged me for useless courses. Also, I was ready to swap the course and get the money back for left course but they are not at all supportive. The only way to get this done I think is using consumer forum.

I must express my utmost dismay and disappointment in this matter. I have been misled and subjected to a series o[censored]unexpected financial demands despite being promised transparent and reliable services.

To support my claim, I possess all the transaction IDs for the payments made to Shine.com/HT Media .Also I have a call recording of full 3-4 hours of how they fool their customers. These transactions include:

Transaction Date: 01/09/2023
Merchant Name: Shine.com/HT Media Limited
Transaction Amount: 3047
Transaction ID: IN20230902_[protected]_[protected]

Transaction Date: 02/09/2023
Merchant Name: Shine.com/HT Media Limited
Transaction Amount: 4129
Transaction ID: IN20230902_[protected]_[protected]

Transaction Date: 02/09/2023
Merchant Name: Shine.com/HT Media Limited
Transaction Amount: 8888
Transaction ID: IN20230902_[protected]_[protected]

Transaction Date: 01/09/2023
Merchant Name: Shine.com/HT Media Limited
Transaction Amount: 15893
Transaction ID: IN20230902_854477_125301

Transaction Date: 02/09/2023
Merchant Name: Shine.com/HT Media Limited
Transaction Amount: 25026
Transaction ID: IN20230902_[protected]_[protected]

Transaction Date: 02/09/2023
Merchant Name: Shine.com/HT Media Limited
Transaction Amount: 35396
Transaction ID: IN20230902_[protected]_[protected]

Transaction Date: 02/09/2023
Merchant Name: Shine.com/HT Media Limited
Transaction Amount: 47275
Transaction ID: IN20230902_854569_143900

I am seeking the intervention of the Indian Consumer Forum to investigate this matter thoroughly and hold Shine.com accountable for their deceptive practices. Moreover, I earnestly request your assistance in ensuring a full refund of the excessive amounts I have paid under false pretenses.

I hope that the Indian Consumer Forum will take prompt action to address this complaint, protect consumers' interests, and prevent others from falling victim to such exploitative practices in the future.

Thank you for your attention to this matter.

This is to inform you all to never ever log into this job searching portal, You should instead try LinkedIn, Indeed, Naukri, etc. but not this portal. They sell your data to third-party scammers who will make you indulge in so-called jobs and after work they will ask for a penalty or they will make threatening calls to you with your personal details like your Aadhaar card, PAN card, Driver's license, etc. I tried contacting customer care for the last 10 days and today I got an email asking to deactivate the account so that your information will not be visible to recruiters... SUCH A WASTE OF TIME. What about losing personal details to a third-party company that is not even available on shine.com, or on Google, Who will take the responsibility that the scammers won't be using my driver's license for any financial fraud or legal? Never try this portal for job searching, instead sit at home instead of applying here.

It is disgusting to learn that HTMedia subsidiary Shine.com has a sales office full of scam artists. I received a call asking for premium service at a reduced price of Rs 3147, which I paid. Later, I received a call from a man named Shiva Pratap who identified himself as my relationship manager and demanded that I pay additional amounts of Rs 5192 and now he is asking me to pay Rs 9556 for the verification of my employment history, which were not mentioned in the initial call.