ShopDealClue — No response from shopdealclue

I have ordered the Philips trimmer at shopdealclue website, amount got deducted but no response from shopdealclue team

Email ID:[protected]@gmail.com
Order details :

Thank you for your order
Hi Hsri,

Just to let you know — we've received your order #47719, and it is now being processed:

[Order #47719] (August 15, 2020)
Product Quantity Price
Philips QT4011/15 Corded & Cordless Trimmer for Men (Multicolor)
Vendor: one stop shop 1 2, 249.00 ₹
Subtotal: 2, 249.00 ₹
Shipping: 50.00 ₹ via Flat rate
Payment method: CCAvenue
Total: 2, 299.00 ₹
Custom Checkout Fields
Billing address
Hsri Chembeti
House no:1, Raviprathap reddy building
Near Bharath gas, Narayana reddy road, Hebbagodi
Bangalore 560099
Karnataka
[protected]
[protected]@gmail.com
Shipping address
Hsri Chembeti
House no:1, Raviprathap reddy building
Near Bharath gas, Narayana reddy road, Hebbagodi
Bangalore 560099
Karnataka
Thanks for using www.shopdealclue.com!
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Aug 21, 2020
Updated by Hari114
I have requested shopdealclue team to cancel my order and refund my money back. Please help me
Complaint comments 

Comments

Team,
I have received incorrect product.i don't want this incorrect product. I want to return this product. So Please cancel my order and refund my money.
Please check attached images for product which I received today 26/08/2020

Dear Hsri Chembeti,

Thank you for your order from https://www.shopdealclue.com

For your convenience, we have included a copy of your order below. The charge will appear on your credit card / Account Statement as 'www.ccavenue.com'

Order# CCAvenue Reference # Order Date

47719 [protected] 16/08/2020 00:11:14

Hari114's [Complaint's author] reply, Aug 26, 2020
Please help me to cancel my order and refund money

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