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ShopOnn Complaints & Reviews

www.shoponn.in
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Updated: Jul 22, 2023
Complaints 168
Resolved
10
Unresolved
158
Bad 😕 It seems that ShopOnn has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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M
Monikajena
May 28, 2021
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My product is not yet delivered and no response from Cx service team also. Order ID: ORN[protected], Placed On Saturday, May 22 2021 05:38 PM. Resolve this issue otherwise return back my money
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    pvash
    May 28, 2021
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    Order ID: ORN[protected] order date- 15/05/2021
    ShopOnn customer support has been notified about the posted complaint.
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      F
      Fahadalam_07
      May 27, 2021
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      Address: Kolhapur Maharashtra

      My product is not yet delivered and no response from Cx service team also. They didnt handed my product to courier partner I ordered o 20 May.

      Please refund my amount
      ShopOnn customer support has been notified about the posted complaint.
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      I ordered a product 2 weeks ago.my product is not yet delivered. I already paid.I want my refund

      Product not delivered and cx care not responding and no refund - Comment #3842321 - Image #0
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        V
        Vivek195
        May 12, 2021
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        Shoponn just accepted the payment of 2200 of order and not showing in profile and no reply and number not reachable
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          A
          Anjali.2606
          Apr 6, 2021
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          Website: Shoponn

          Firstly company was not dispatching the order and then they have canceled my order without refunding my order money
          Now i have sent my requedt mail to get back my money but company is not responding.
          This is completely fraud.
          +1 photos
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            S
            shivam mukerjee
            Mar 30, 2021
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            Address: HIG 59 Brij vihar ghaziabad uttar pradesh

            I am a resident of HIG 59 Brij vihar Ghaziabad (UP). I have seen 4 street dogs near my house who have attacked few kids of society. Please catch these dogs and help.

            Shivam Mukherjee
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              R
              RameRaje
              Feb 3, 2021
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              My Order (ID: Protected) for Sparx Men Shoes was placed on Sunday, January 17 202107:43 PM. But has not been received me till to scheduled dated 23 Jan 2021. I have lodged complaint to the Company at [protected]@shoponn.in for two times on 24 Jan 2021 and thereafter on 01 Feb 2021 for refund me my money Rs. 867 spent due to non delivery item in the scheduled time. Pl arrange to refund me my money spent.

              Ramesh Gothwal
              [protected]
              [protected]@gmail.com
              ShopOnn customer support has been notified about the posted complaint.
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              My Order (ID: ORN[protected] for Sparx Men Shoes was placed on January 17 2021, 07:43 PM has not been received me till to scheduled dated 23 Jan 2021.
              Pl arrange to refund me whole amount Rs. 867 spent (item price 791 + shipping Charges 76).

              Ramesh Gothwal
              [protected]
              [protected]@gmail.com
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                A
                Akhil5741
                Jan 31, 2021
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                Order id ORN[protected] that contain shoes does not received yet.
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                  Akhil5741
                  Jan 31, 2021
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                  Till now I have not received my product that contain shoes...
                  Order id : ORN[protected]
                  +1 photos
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                  Jan 31, 2021
                  Updated by Akhil5741                   Product not received yet.
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                    A
                    anuppvg
                    from KOTTAYAM, Kerala
                    Dec 17, 2020
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                    Address: Nipurn Engineering Pvt.Ltd. C22,MIDC,Shiroli,Kolhapur,416122,Maharashtra

                    Prepaid Order ORN ID:[protected] been placed successfully on Placed On Friday, December 11 2020 12:34 PM and no update yet not delivery, no replay to mail & no one pick up call.
                    Please send the item or refund my cash
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                      S
                      Satyendra Pradhan
                      from Delhi, Delhi
                      Dec 15, 2020
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                      Address: Nipurn Engineering Pvt.Ltd. C22,MIDC,Shiroli,Kolhapur, 416122,Maharashtra.
                      Website: [email protected]

                      I ordered Ragi Biscuits and paid Rs 768/ to ShopOnn on the 24th October 2020. I received their acceptance immediately. Four days later i received a call from the ShopOnn that the items ordered are not available and i should order something else. Since I did not want anything else, I requested for the refund of the amount. Since the numbers given for the Customer care were not responded, I sent email. on 18th Nov I was asked to provide bank ac details which I sent on 19th Nov. As the refund was not made I requested again and on the 30th Nov they again assured me that they would refund the amount. When no refund was made i sent another mail on the 13Dec which has not been responded. I tried to call up the customer care but none picked up. I request that amount of Rs 768 be refunded to me.
                      +2 photos
                      ShopOnn customer support has been notified about the posted complaint.
                      Dec 20, 2020
                      Updated by Satyendra Pradhan                       So far they have neither replied to my e mail nor they have refunded the amount.
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                        R
                        Ravi_krish
                        from Powai, Maharashtra
                        Dec 14, 2020
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                        Address: 270 nazarbad

                        Transaction is successful but not my order is confirmed so please sir/madam can help me about this problem please please

                        And my contact number is [protected] please call me sir
                        ShopOnn customer support has been notified about the posted complaint.
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                          S
                          saket2550
                          Nov 11, 2020
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                          Address: Nipurn Engineering Pvt.Ltd. C22,MIDC,Shiroli,Kolhapur,416122,Maharashtra
                          Website: shoponn.in

                          I ordered a product from ShopOnn.in on Sunday, 20 September 2020.
                          After 1 month also i had not receive my product or any update on same.
                          After continuous 15-20 days request they had cancelled my product as they won't able to deliver it even after more than 1 month.
                          Till date i had not receive my refund amount. They are not even receiving my call and not replying of any message or mails.
                          So i want my refund as soon as possible.
                          Contact number of ShopOnn: customer care : [protected] / +91-[protected].
                          Order ID: ORN[protected]
                          Refund amount: ₹1175
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                            OP Vincenzo
                            Oct 16, 2020
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                            Address: A-47, jagat puri, anrkali garden , Delhi- 110051 , near by kanra bank.

                            I order some medicine 15 days ago thorugh shoponn with online transaction of 206 Rs. But shoponn doesn't delivered any thing to me. I am still waiting of my order...
                            +1 photos
                            ShopOnn customer support has been notified about the posted complaint.
                            Oct 16, 2020
                            Updated by OP Vincenzo                             Kabhi bhi is site shopping karne ki mat sochna sale chor he mere pese lekar abhi tak order nhi bheja salo ne frodiye mdc...
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                              prashv29
                              Oct 12, 2020
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                              Address: Nipurn Engineering Pvt.Ltd. C22,MIDC,Shiroli,Kolhapur,416122,Maharashtra.

                              I placed an order for three Bahamas flip flops out of which only one is delivered. the other two are still showing as ready to dispatch since September 28th. I have paid in advance.There no option of cancelling the order.
                              The details of the order are
                              Order placed on Sunday, September 27 2020 09:18 PM
                              Order ID: Order ID: ORN[protected], and
                              Order ID: ORN[protected]
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                                V
                                vasanthkj
                                Oct 10, 2020
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                                Hi,
                                I have order Cello cup style flask on 15th Sep 2020 bearing order number ORN[protected] worth Rs.951
                                I cancelled it as I got to know that product cannot be returned.
                                So I cancelled the order on 28th Sep 2020 and still they haven't refunded my amount.
                                ShopOnn customer support has been notified about the posted complaint.
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                                  S
                                  siddhant.kumar
                                  Oct 9, 2020
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                                  I purchased tablets from shoponn on 2 oct whit online transaction but my order still not delivered to me ... i don't know what is this
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                                    R
                                    rkshahani
                                    Oct 3, 2020
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                                    I had Placed order on Shoppon app on 29 September 2020.paying through Debit card. i was informed that my order was placed successfully and the otg will be dispatched in 2 days and will be delivered in 5 days. for which i was supoosed to get tracking. i dont get any tracking message or email.when iam trying tto conttact on customer care it says does not exixst and gettting some random nos. when i called they are asking to give details. they seem to be quacks they are asking bankdetails. cannot loginn to the website with my id.
                                    ShopOnn customer support has been notified about the posted complaint.
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                                      kailashprashadgupta
                                      from Gurgaon, Haryana
                                      Aug 8, 2020
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                                      Address: Kolhapur phone 02312663355
                                      Website: www.shoponn.com

                                      My order no [protected] dated 03.08.2020 was placed on line with value rs 1030 paid in advance for supply of 2 packs of 5 gillete sensorexel shaving blades in each pack.
                                      Request please arrange early delivery of product ordered.
                                      Kailash gupta
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                                        M
                                        mustanzir
                                        Jul 23, 2020
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                                        I have ordered one otg (Morphy richards 40ltr) on 14/07/2020 by order no: orn[protected]. Till date i have not recieved any shipment details or messages of dispatch from shoponn. Please deliver the material immediatly or make refund.
                                        ShopOnn customer support has been notified about the posted complaint.
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