Shoprishi.com — redmi note 7 pro not received and money not refunded

Address:	801-802, SHUBH SQAURE,, LALDARWAJA GOTALAWADI MAIN ROAD,, 395008
Website:	WWW.SHOPRISHI.COM

My name is Naitik Shah. My Mobile number is [protected]. I have ordered redmi note 7 pro from shoprishi.com website. I have paid Rs13499/- via phonepe upi app while ordering this mobile. But till now i dont received any mobile phone and dont received my money back as company told money will refunded to all our customer. My order id 3632271. My email id is ca.[protected]@gmail.com. Please help me to get back my money.