[Resolved]  Simplilearn — Cancellation and Refund

I enrolled in a Master's program and did a payment of 40k in the month of July. The classes started on Aug 20. Even though I had told about my concerns relating to the course I was not made aware of the 7 days return policy. Now, after attending the session I am not satisfied and I raised a ticket for refund and then I was told about the 7 day policy. When I said that the class had just started I was told they could help as cancellation and refund can happen only within 7 days of the purchase and this is the policy. Now, my 40k for which I need to pay EMI seems to be wasted.

How can one cancel the enrolled course without even having a trial of the session and thus 7 days cancellation policy is not appropriate.
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Apr 21, 2025
Complaint marked as Resolved 
Simplilearn customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2022
Simplilearn Customer Care's response
Hello Varsha,
This is not what we want our learners to experience with Simplilearn.
Allow us to make things right. Please share your registered contact details at [protected]@simplilearn.com, and we'll check this out.
Verified Support
Jan 31, 2023
Simplilearn Customer Care's response
Hi Varsha, we'd like to understand this better and help. Please share the issue summary along with your registered contact details with us at [protected]@simplilearn.com and we'll get in touch with you soon.
 
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