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Simplilearn Complaints & Reviews

4.7
Updated: Nov 22, 2025
Complaints 522
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488
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Simplilearn reviews & complaints page 14

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S
Swetha Sursetru
Jul 30, 2022
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No refund provided by Simplilearn

I never thought Simplilearn has very worst customer service. Agents are more active and responsive to collect course fees and don't respond to refund the amount as promised.
Agents give back to back calls to collect payment from us without even giving enough time for us to think.
Agent called me immediately when I was going through BA course details on website and they made me to enroll the course on same day within 2hrs telling...
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Nikhil Shirwalkar
Jul 29, 2022
Jan 31, 2023
This thread was updated on Jan 31, 2023
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Address: Banglore Karnataka

I have registered for full stack java developer course.
There sales executive follow up with us and he said sir for course you have to register the emandte .and unknowingly without any intimation the finace company transfered my loan to simplilearn.
Without a single intimation.
Now i am not interested to continue the course as well as not in position to pay the emi.but still they are rejected and not answering my calls .
I have requested them to cancelled my course. But till the date they have not responded .

After giving so many reminder no answers from simplilearn.

I want to cancelled my course .
+2 photos
Mar 29, 2025
Complaint marked as Resolved 
Simplilearn customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2023
Simplilearn Customer Care's response
Hi Nikhil, we will not be able to provide a refund since you're not eligible as per our policy. Feel free to reach out to us at [protected]@simplilearn.com for any other concerns.
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    Nikhil Shirwalkar
    Jul 29, 2022
    Jan 31, 2023
    This thread was updated on Jan 31, 2023
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    Address: Simplilearn ,banglore Karnataka
    Website: Simplilearn. Com

    Dear sir,

    I have enrolled for full stack java developer course in simplilearn.
    They have misguided me and register for the loan.from Propelld.
    Without any intimation with out any concern or call verification they have transferred the loan.when I asked them for the details they have not shared the proper details. No respond from simplilearn.
    I have not attended and paid any emi yet.before due date on priority I have update simplilearn and Propelld for the cancellation .but they clearly said no..
    I feel that i am victim of new fraud.

    I have register the same concern in bank and register case against them.
    +2 photos
    Mar 28, 2025
    Complaint marked as Resolved 
    Simplilearn customer support has been notified about the posted complaint.
    Verified Support
    Jan 31, 2023
    Simplilearn Customer Care's response
    Hi Nikhil, we will not be able to provide a refund since you're not eligible as per our policy. Feel free to reach out to us at [protected]@simplilearn.com for any other concerns.
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      A
      Akhilahuja23
      from New Delhi, Delhi
      Jul 28, 2022
      Resolved
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      Address: New Delhi

      Order Number: CSTM_8NQPPPCJ60H

      I enrolled for PGP in Digital Marketing and raised request for refund multiple times but received hardly any response.

      I was told by the sales team that we will be taught by Purdue faculty which was the sole reason I made the purchase but hardly any faculty from Purdue taught us the course. I raised request for refund in the second week itself.

      I was told it is a Purdue certified course, but it doesn't carry the iota of quality. This pedagogy is so basic that I doubt it qualifies for a PGDM level certification. And it is surprising to see that the instructors doesn't even hold a PGDM degree or even relevant industry experience to impart knowledge using practical examples.

      I have been doing round robins with support teams via email, tickets but no response. If I don't get a refund, I will make sure taking legal actions, I have been duped for 86000 by making false promises.
      Sep 9, 2022
      Complaint marked as Resolved 
      Simplilearn customer support has been notified about the posted complaint.
      Verified Support
      Aug 05, 2022
      Simplilearn Customer Care's response
      Hi Akhil, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we will get in touch with you soon.
      There is still no response from the Simplilearn team shows that they just care about making money and once you have made the purchase they don't care.
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        Z
        Zomato user
        from Mumbai, Maharashtra
        Jul 25, 2022
        Resolved
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        It's been 7months i have registered for Azure Security Engineer course and till now only one live Class provided. Customer service is very pathetic. They opened the ticket but don't provide proper solution. In my case, project live Class and Azure Az-500 Live classes are not available. But they are denying to either refund the amount or to provide alternative course which is suitable for my current profile.

        It's been 6months i am following up for the resolution over ticket update and customer service number but it's in vain. It's simply waste of money am time. Even forgot to mention that, While register they promised you for exam voucher but when go to exam option it' not displaying anything. Simply cheating and playing with customer emotions.

        I request whoever reads my comment, please don't trust Simplilearn. They are cheaters and never tried to resolve the issue. Even i requested for a callbacks from L2 or manager but never reverted. Still I am hoping that will get justice.

        Thanks.
        Sep 9, 2022
        Complaint marked as Resolved 
        Simplilearn customer support has been notified about the posted complaint.
        Verified Support
        Aug 04, 2022
        Simplilearn Customer Care's response
        Hi, that's not what we like to hear.  Please share your registered contact details at [protected]@simplilearn.com, and we'll check this out.
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          T
          Tanuj Kulshrestha
          Jul 25, 2022
          Jan 31, 2023
          This thread was updated on Jan 31, 2023
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          Resolved

          Lean Six Sigma Green Belt -Certificate issue

          Address: SCOB Gate of IISCO Steel Plant, (300 metres ahead of Indira Gandhi golden statue),Burnpur

          After completion of all the chapters and passing examination i am shown the message to go to LMS website to complete the Project assignment. Please tell me the LMS website and where shall i find the Project assignment as i have failed to locate them....
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          D
          Dushyant Hansaliya
          Jul 24, 2022
          Resolved
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          Address: Simplilearn Head Office Address 24th Main, H.S.R. Layout Bangalore Bangalore District Karnataka India 560102

          Dear sir, ma'am,
          I am dushynt hansaliya. i chose AWS CLOUD ARCHITECT COURSE IN SIMPLILEARN PLATFORM.
          Sachin Malekar Sir said that you registration no. take then complete online class after lecture then if you don't like then i will cancel your registration number and loan number and ... will be done ... without any charge ...Such discussed with Sachin malekar sir 2-3 times on phone...
          When I sent a WhatsApp message asking for the enrollment number I was sent a mail.
          My simplilearn account was sent to me by mail on 7 July 2022. Account is a open.
          Then I spoke to Sachin Malekar sir on 12 July 2022 that I want to cancel my enrollment number and loan number. He told me I goto office and callback.
          after that day my phone is not pickup in 12 july 2022 continualy not pick the phone.
          I sent a WhatsApp message to Sachin Malek on 13 July 2022.
          He did not reply after reading the message.
          Sachin malekar sir does not call, message and does not pick up the phone(More times)...
          saport team say that the Sachin sir call back in 24 hours
          From such 3-4 time the support team says.
          Sachin Malekar sir has cheated me by talking like this.
          The support team shows me the refund policy.
          And you don't come under the policy.
          I have not seen your simplilearn app online class.
          I gave as much evidence as I had. I am adding below.
          I feel cheated.i am not interested at all from any courses from this fake platforms. i am going legal way otherwise if satisfactory answer not received from your end. i want my fully refund as i have not used your services.
          loan number are to be cancelled.
          Due to this I can't focus in my work.
          I have to get out of this quagmire now.
          What should I do now? ...There is no other way. The days are getting longer. . . .
          I am not in a position to pay EMI installments. I am not responsible if I fail to pay the installments.
          +4 photos
          Aug 26, 2022
          Complaint marked as Resolved 
          Simplilearn customer support has been notified about the posted complaint.
          Verified Support
          Jul 26, 2022
          Simplilearn Customer Care's response
          Hi Dushyant, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
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            naveenkumar Salanke
            Jul 24, 2022
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            Address: HSR LAYOUT

            Course given time it include lab and additional information after joined the course no additional information and not good teachers and I need to refund and cancel my liqi loans
            Aug 26, 2022
            Complaint marked as Resolved 
            Simplilearn customer support has been notified about the posted complaint.
            Jul 24, 2022
            Updated by naveenkumar Salanke
            Not good faculty and course is required long time
            Jul 24, 2022
            Updated by naveenkumar Salanke
            Payment method is liqui loan monthly 4733 for 12months I need to cancel my loan and repay for my money and not worth of these subject material

            Verified Support
            Jul 26, 2022
            Simplilearn Customer Care's response
            Hi Naveen, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
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              S
              Sukin Joshva
              Jul 23, 2022
              Resolved
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              They are just convencing me 3day it will be done 4 days it will be done.just convenience..but till now propelld not getting any email and money the propelld say..This is cross more than 30 days...but refund process initiate Jun 18..It is process Jun 27..till it's problems continue.. Immediately send the money..EMI partner. I am getting poor experience from simlilearn.
              +3 photos
              Aug 26, 2022
              Complaint marked as Resolved 
              Simplilearn customer support has been notified about the posted complaint.
              Verified Support
              Jul 25, 2022
              Simplilearn Customer Care's response
              Hi Sukin, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
              [protected]@gmail.com
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                Sukin Joshva
                Jul 23, 2022
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                I am SUKIN JOSHVA.Jun 15 I enrolled Java developer non Tech. June 18 I initiate the refund within the 7 days refund policy.Refund approved Jun 24 refund process Jun 27 The simplilearn said it will done by 15 business days.Till crossing more than 20 business days..Till now not received money from simlilearn.My Emi partner propelld call daily ask the refund and loan cancellation details.I share the email to propelld related to the refund..I called propelld the people say till now No work is going on .. simply send email.My LMS portal is showing Your refund complete but till now not received any money from simlilearn.. Propelld asked to me Why giving false details about refund.Your passing the days only.. What is the motivation.I raised the more tickets my problem not solved but ticket only closed..When will resolve the issue my next emi also come.. immediately to send the money to propelld and cancellation the loan.
                +3 photos
                Sep 1, 2022
                Complaint marked as Resolved 
                Simplilearn customer support has been notified about the posted complaint.
                Verified Support
                Jul 25, 2022
                Simplilearn Customer Care's response
                Hi Sukin, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
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                  N
                  NikhatKhan786
                  Jul 22, 2022
                  Resolved
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                  Hello, i had enrolled in the class on sat 16th July, attended the live session on monday i.e 18th July, didnt liked the teaching and the method so the next day texted my enroller asking in how many days can i cancel the enrolment due these issues, she said 7 days but she said me to attend the classes still for that day but didnt give any intimation for the 2nd live class even asking her about the criteria, i waited for her call the whole day on 19th as she said that she would be changing my batch, but no call from her side. Hence i said her to cancel my enrollment, but she didn't she just said that she needs to call me, but i was in my office so couldn't talk to her and just said to first cancel and will call her back once i am at home. She didn't reply, i asked her again but no reply again even after seeing the msg, the next day also i tried calling her but she didn't pick my call. I called the customer care to raise a request to cancel my subscription that person raised a request stating everything was in cancellation criteria. He said he has forwarded and will receive a call in 24/48 hours. Later i got a call from shalini, she said that first you need to give the test only then will she be able to cancel my subscription, i gave the test then today (22/07/22) somehow in afternoon as she said if i cleared the test only will then i be able to cancel the enrollment, I have also attached all the proof of the chats which i had. Really the first session only i didn't liked, i was never said about of the live classes criteria, but then too i just attended the 2nd live classes as shalini said me to attend it, but as the same issues i was facing i hence disconnected from the middle of the class. Please some one help me with the cancellation of my enrollment from simplilearn. I have been misled also as i had not given the test so as per the rules without the test given i cant even enroll for the program which is a job guarantee so any which ways it means i had not enrolled only for the program in first place. Attached are some proofs also i didn't know how to raise a request, i had sent a thread over a forum for the same.Please help me
                  Aug 28, 2022
                  Complaint marked as Resolved 
                  Simplilearn customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 25, 2022
                  Simplilearn Customer Care's response
                  Hi Nikhat, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
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                    Pradeep 1993
                    from Bengaluru, Karnataka
                    Jul 20, 2022
                    Jan 31, 2023
                    This thread was updated on Jan 31, 2023
                    Resolved
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                    Address: HSR Layout Bengaluru, Karnataka, India
                    Website: www.simplilearn.com

                    Dear sir/Madam,

                    I am trying to reach Simplilearn but there is no proper response.i want to cancel the course.i want to stop EMI.i don't want a refund.
                    already i talked with customer support 15-40 times but not responding.
                    I am expressing my feeling that my family's financial problem is going to get worse day by day. I can not continue this course . I wanna cancel my course enrolled for Business analyst and loan emi. I can not pay EMI due to my family issue but there is no proper guide, someone is telling you to contact the finance team, the finance team is telling me to contact the Institute. I am again requesting and begging please cancel my course enrolled for Business analyst and loan emi . I can not pay. This is not a forceful course that you have to do anyhow whether you are dying or living. Please try to understand my situation . Once again I request and beg to the team please cancel the course enrolled by me and do asap. Simply you are giving a response in email. This is not the solution . Please, Problems never come by informing you, it happens all of sudden. But the entire team is saying we don't have a refund policy. i am not asking for any refund, i wanna cancel my application for Business analyst and loan emi. I can not continue due to my financial problem.

                    Kindly do needful action

                    With Regards,
                    Pradeep
                    Jan 31, 2023
                    Complaint marked as Resolved 
                    Simplilearn customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 22, 2022
                    Simplilearn Customer Care's response
                    Not something we want to see, Pradeep. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address all your concerns.
                    Jul 22, 2022
                    Updated by Pradeep 1993
                    Not yet resolved please do needful
                    Verified Support
                    Jan 31, 2023
                    Simplilearn Customer Care's response
                    Hi Pradeep, we will not be able to provide a refund since you're not eligible as per our policy. Feel free to reach out to us at [protected]@simplilearn.com for any other concerns.
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                      Address: Banglore

                      I enrolled on[protected]

                      They is no client id

                      At the time of enrollment for CISA i was given Exam Pass Guarantee by simplilearn sales personnel (Abhilash). I and my brother were enrolled after paying 2500$. Now i gave the exam and failed and they are telling that i did not study and i am responsible not simplilearn.

                      I was even personally given 100% assurance of clearing the exam by sales personnel...
                      +2 photos
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                      Ladytm75
                      Jul 19, 2022
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                      I have been contacting simplilearn constantly concerning a refund because I am not happy with the course. They lie and say they called you but never call. They have removed self learning videos suddenly and lied and said this is not a part of the course when initially it was. The labs are always giving issues and the instructors or not competent. I have submitted a dispute with Affirm. I am looking forward to legal action next.
                      Aug 23, 2022
                      Complaint marked as Resolved 
                      Simplilearn customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 22, 2022
                      Simplilearn Customer Care's response
                      Hi there, we would like to understand what went wrong. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch with you soon.
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                        Samiksha27
                        Jul 17, 2022
                        Resolved
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                        Issue regarding certificate

                        I completed my course at Simplilearn in INTRODUCTION TO DATA ANALYTICS.I received my certificate but i want to change my name from 19.IBT.040 SAMIKSHA AGARWAL to SAMIKSHA AGARWAL as that was my college id and i want the certificate without my roll no. flashing on it.Your editing option is not working i tried that and also contacted your customer care and live chat and got highly disappointed.
                        It would be great if you could look into...
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                        SailesjK
                        Jul 16, 2022
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                        Address: india

                        I enrolled for a Tutor lead couse with this company in March 2022. the course was due to start in Mat 2022. This is not start. I enquired about it.. got given the run around. Last week was emailed that the Tutor lead course will no longer continue and they are reluctant to give a refund.
                        Has anyone taken this company to court.. I am sure what they are doing is illigal.. Not too happy with the ethics of this company
                        Aug 31, 2022
                        Complaint marked as Resolved 
                        Simplilearn customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 22, 2022
                        Simplilearn Customer Care's response
                        Hi there, that shouldn't be the case. Please share your registered contact details at [protected]@simplilearn.com and we'll check this out
                        Hi I have read a lot from this blog thank you for sharing this information. We Provide all the essential topics in data science like, Python, Machine Learning, AI and Deep Learning, Tableau, etc.
                        For more information just log in to our website :-Data Science course in Mumbai
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                          Shishir varun
                          Jul 12, 2022
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                          Resolved

                          Address: S2 124 Raheja Teacher Sec 31 Gurgaon
                          Website: www.Simplilearn.com

                          I want to cancel my course but they are not cancelling. They are harrassing me
                          Apr 30, 2025
                          Complaint marked as Resolved 
                          Simplilearn customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 13, 2022
                          Simplilearn Customer Care's response
                          Hi Shishir, as informed via email, we will not be able to provide a refund since you're not eligible as per our refund policy. However, if you have any concerns in regards to the course, we would be glad to help you out with all possible options. Do let us know if we can assist you with anything else.
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                            H
                            hari prasad 123
                            Jul 11, 2022
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                            Address: bangalore
                            Website: simplilearn

                            I enrolled course for full stack java developer in simplilearn, as i was non IT student i am looking for course where they will teach from the scratch and so asked the councelor the same he was told yes they will teach everything in the class so i believed his words and bought the course using emi. after attending the class i get to know that they wont anything they simply explain some projects in the classroom and they wont teach anything about basic java program so i raised regarding my problem to discontinue the course .they simply told about the 7day policy. how hard for you people to understand my problem that i was looking for different course and you are giving different course. if he is clear about the course i wont join in simplilearn. my councelor name is sushruth gowda. he asking me to pay emi even though i am not attending the classes. please understand my situation here, 7day policy applies only if you provide all facts about course. please cancel my course and if possible take a disciplinary action on that liar.
                            Apr 5, 2025
                            Complaint marked as Resolved 
                            Simplilearn customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 11, 2022
                            Simplilearn Customer Care's response
                            Hi Hari, we will not be able to provide a refund since you're not eligible as per our policy. That said, we'd be happy to help you with a free course extension. Feel free to reach out to us at [protected]@simplilearn.com for any other concerns.
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                              Ved1841
                              from Hyderabad, Andhra Pradesh
                              Jul 10, 2022
                              Resolved
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                              Resolved

                              I was enrolled for a course in Simplilearn on 31st of May and the live classes were started on 9th June. I was not made aware of the 7 days refund policy and that 7 days will start from the day of enrollment. I do not find their self study helpful. I wasn't even given information of intrest on emi, at the beginning it was told that the loan was of 0% intrest and will last for 1 year but now when I see the mandate it says that I have to pay 7500rs for 18 months, the course is of 90, 100 and the total of Emi is a lot more. I was not properly instructed regarding the course and give false informations.
                              Aug 14, 2022
                              Complaint marked as Resolved 
                              Simplilearn customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 12, 2022
                              Simplilearn Customer Care's response
                              Hi there, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
                              They are harassing
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                                K
                                Kush83
                                Jul 9, 2022
                                Jan 31, 2023
                                This thread was updated on Jan 31, 2023
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                                Resolved

                                I have enrolled for Digital Marketing Specialist in simplilearn in the month of May end and done first module class in June. My 1st EMI also deducted in july 4th. But due to my job pressure and other issues i can't continue the course. But as per simplilearn cancelation policy they are not ready to cancel my program. But in starting their sales person didnt told me regarding their terms and conditions. Now if some one not able to continue why he or she pay the amount. I just want to cancel my program but simplilearn not ready to provide that.
                                Apr 12, 2025
                                Complaint marked as Resolved 
                                Simplilearn customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 12, 2022
                                Simplilearn Customer Care's response
                                Hi there, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
                                Jul 12, 2022
                                Updated by Kush83
                                Simplilearn replying with same thing that cancelation is not possible. But when i cant able to continue the course why shall i pay and during admission no one has told me regarding this. Its not acceptable.
                                Jul 20, 2022
                                Updated by Kush83
                                I am not able to do the class due to my tough schedule but simplilearn telling same thing that I cant cancel to course which is not accepted.
                                Verified Support
                                Jan 31, 2023
                                Simplilearn Customer Care's response
                                Hi there, we'd like to understand this better and help. Please share the issue summary along with your registered contact details with us at [protected]@simplilearn.com and we'll get in touch with you soon.
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