[Resolved] Simplilearn — CISA Exam Pass Guarantee given at the time of enrollment but as I have failed they are not providing support

CA Chirag Trivedi

Jul 19, 2022

Address: Banglore

I enrolled on[protected]

They is no client id

At the time of enrollment for CISA i was given Exam Pass Guarantee by simplilearn sales personnel (Abhilash). I and my brother were enrolled after paying 2500$. Now i gave the exam and failed and they are telling that i did not study and i am responsible not simplilearn.

I was even personally given 100% assurance of clearing the exam by sales personnel abhilash attached is the email

My goal was to clear CISA exam either give me exam ticket or give me full refund

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Aug 23, 2022

Complaint marked as Resolved

Simplilearn customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2022

Simplilearn Customer Care's response That should not be the case, Chirag. We're looking into it and will soon get in touch with you to address this.