[Resolved]  Simplilearn — course cancellation or swap issue

I got registered for data science course at simplilearn after they bugged with several phone calls and assured me on call that course can be withdrawn in 7 days after the registration.
I did registration to experience one of the live class sessions and make a decision on simplilearn. Once i got to know that most of the live classes are being held on weekends, i have decided to withdraw from the course and requested them to cancel my subscription on 6th day.
From then simplilearn’s gameplay was started. Firstly, they asked me to give a proper reason for the decision i made and for all the reasons i had, they came up with some excuses/explanations and made me to cross the 7th day as well. Which kept me out from course withdrawal scenario. Since then, i begged them at least to swap the courses to devops and bigdata engineer, they agreed on this, and past 11 days but their action isn’t coming to an end. Now, they are not responding to my calls nor the emails.

I wasn’t able to withdraw from course nor swap it to different course. I got trapped and made me to loose 58, 000 rs.