[Resolved]  Simplilearn — Enrolled a course but not allowing me to register classes

I have enrolled in a course in simplilearn two months ago. I have to register to join online training but it never allowed me to register. I'm trying to resolve the issue with them for 2 weeks and there is no right response seeing from them. I contacted the account manager multiple times over the email, never got a response from him. Then I reached out to customer support by raising a ticket, after 3 follow-ups got a response but not provided a resolution. I called customer care multiple times, most of the time they are not picking calls, dropped voicemail but no response. It has been going on for 2 weeks and every day I'm spending hours to get a resolution from them.
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Aug 6, 2021
Complaint marked as Resolved 
Simplilearn customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2021
Simplilearn Customer Care's response
This isn't the experience we aim to provide. Do share your registered contact details by writing to us at [protected]@simplilearn.com & we'll get in touch with you over a call to assist.
 
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