[Resolved] Simplilearn — Poor quality training / poor customer support

jai jeyaraj

from Mumbai, Maharashtra

Jan 27, 2016

Address: Bangalore, Karnataka, 560098

Feeling shame about your poor customer support. Having major technical issue in your LMS. Raised the ticket number 804979. More than 5 days over, everyday If i call to know the status, same reply. - "Tomorrow it will get fix.". You people don't have any proper testing team before to make any change in production. Even the quality of the class room training also poor. Wrote an email to your customer team. No reply from the customer support for this. Reg., the ticket no 804979 writing email everyday to [protected]@simplilearn.com . No body is there to reply for that email.

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Aug 8, 2021

Complaint marked as Resolved

Simplilearn customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2016

Simplilearn Customer Care's response Dear Jai jeyaraj,

Your issue with the ticket ID 804979 has been resolved by our customer delight team. If you have any other concern, kindly reach out to http://www.simplilearn.com/help-and-support since this email ID ([protected]@simplilearn.com) is not active anymore.

Happy learning,

Regards
Social Media Team at Simplilearn