[Resolved]  Simplilearn — Poor quality training / poor customer support

Address:Bangalore, Karnataka, 560098

Feeling shame about your poor customer support. Having major technical issue in your LMS. Raised the ticket number 804979. More than 5 days over, everyday If i call to know the status, same reply. - "Tomorrow it will get fix.". You people don't have any proper testing team before to make any change in production. Even the quality of the class room training also poor. Wrote an email to your customer team. No reply from the customer support for this. Reg., the ticket no 804979 writing email everyday to [protected]@simplilearn.com . No body is there to reply for that email.
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
Simplilearn customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Jai jeyaraj,

Your issue with the ticket ID 804979 has been resolved by our customer delight team. If you have any other concern, kindly reach out to http://www.simplilearn.com/help-and-support since this email ID ([protected]@simplilearn.com) is not active anymore.

Happy learning,

Regards
Social Media Team at Simplilearn

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Simplilearn
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    66%
    Complaints
    501
    Pending
    182
    Resolved
    282
    Simplilearn Phone
    +91 80 4941 3474
    +91 80 6546 1121
    Simplilearn Address
    24th Main, H.S.R. Layout, Bangalore, Karnataka, India - 560102
    View all Simplilearn contact information