Simplilearn — Poor training and unable to unenroll

This company is a scam. They know how to trap customer using their "flexible enrollment policy". My first course wouldn't start in next couple of weeks. After I enrolled I found their course to very poorly taught, slow and no accountability.

When I tried to cancel, they said it's outside of their unenrollment policy and I have to find another class. I mean what's the guarantee that next instructor won't be the same since they all teach in same manner.

So, if I cannot enroll in a course within 7 days of enrollment and if I happened to not like the course, my money is trapped and I HAVE to continue with them. I don't have any choice. This is a setup and a trap.

I raised several tickets to unenroll, but they keep saying me the same thing that it's outside of their cancellation policy.