[Resolved] Simplilearn — Simplilearn is scam

Priyanka Munjal

from Bathinda, Punjab

Website:

www.simplilearn.com

Hi
I have enrolled in a Big data and Hadoop course from Simplilearn and they charged me Rs 18, 500 for a single course. I have paid such a big amount for this course only. Before enrollment I asked them that I want to enroll in Hadoop+Spark course. They said for this u need to pay around Rs. 30, 000. So I thought I will enroll for this course after this Hadoop course. After 2 month, I came to know from 2-3 participants that they have enrolled in Season Pass and Master Programme in which they have paid only Rs, 20, 000/- which consists of 6-7 courses. When I talked to Simplilearn people to update my plan to Master course or Season pass. They said no as 2months are already over and we can't update your plan because it will be a great loss to Simplilearn. But 1month is still pending and they can update my plan if they want but it looks like that they want that I can again pay Rs. 20, 000 for the Master or season pass programme. When I asked for Refund as I have charged Rs. 18, 500 and Master programme consists of 7courses that means Rs 20, 000/7=Rs.3, 000 approx for a single course.They said no we will not refund any money to u and moreover they changed their statement and said that I have asked about Hadoop only. They r liar. They are cheaters. They cheated me by taking such a big amount from me for a single course and didn't tell me about the Season Plan and Master programme. At the time of enrollment no one told me that they are offering Season pass and master programme. I was the only one who paid huge amount for this course. Moreover many of the trainers are not having knowledge. They just read the slides. Whenever we ask questions from them, they say anything whether it is wrong or right. So I will never recommend simplilearn to anyone because they r cheaters. They just want money and even they don't bother about the financial condition of the other person. It's better to learn the course from any other e-learning site and many r offering buy1 +get 1 free and for the life time access.

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Oct 16, 2016

Complaint marked as Resolved

Simplilearn customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2016

Simplilearn Customer Care's response Hi Priyanka,

I would like to inform you that the inside sales manager sold you what you asked for. We agree that Season pass is a bundle course and by the time you asked for the switch it was already two months from the date of your purchase. Hence it is not feasible for an organization to switch when you have already utilized the course above 85%. Simplilearn has been very accommodating in fulfilling customers requests to the best of our ability. We hope you understand that this request is not feasible. Further, we have one of the top class trainers and if there is a feedback where the trainer as not upto the mark please drop us an e-mail we will take this on priority and give the necessary feedback. We are around 24/7 to assist you. Regards, Social Media Team @ Simplilearn

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Comments

Priyanka Munjal

from Bathinda, Punjab

U just want money that's why u guys told me the price of Hadoop+Spark = Rs. 30k while my friends has taken season pass and master programme that includes 7-8 courses in Rs. 20k. Such a fraud company which is offering a course in Rs. 18, 500 to one person while others are getting 6-7courses in Rs. 20k. Acc to u, U have top class trainers that only reads the slides. Most of the trainers who are teaching Hadoop are not having any knowledge of Java. MY SUGGESTION TO ALL THE GUYS NEVER ENROLL IN SIMPLILEARN otherwise u will waste ur money.