Simplilearn Complaints & Reviews

So, a very serious suggestion. I do not ever, and repeat, ever enroll with simpli learn for any of your courses. I have never come across any unprofessionalism to this extent anywhere.
To give you a back ground, i am a senior public relations professional with one of the agencies in india that is doing extremely well.in order to grow my skills, i decided to learn digital marketing. This would have also, helped me progress in my career. Hence i started my search online for the same. Also got in touch with simpli learn. This was commenced sometime in feb of 2018. From the time i enquired, a mr. Mayank chaubey got hold of my number and would call constantly to have me enrol. He spoke so highly about the course. Of course since he was from the sales team of simpli learn.
Even though i had informed him that my work timings are morning 9 to 6:30 in the evening, i would get frantic calls from him in between my meetings, or my work. Apparently not answering the phone meant call repeated to mayank. It was so annoying that i almost decided not to go with them. Which i eventually realised would have been a good choice.


Even after telling him that i will join in april he kept calling. So much so that he would call me at ungodly hours like 10:30 at night.
Then start the mails. Twice thrice in a day.


Then when the payment assistance came in to scene, mayank was already busy.

He pushed me for the payment immediately which i did of 17000+. Post payment, starts the time when mayank is completely off the face of the earth. I haven’t been able to speak to him since. He won’t revert to my calls or mails at all. Even for the simplest assistance. From the 3rd of april till the 13th of april i would call him or mail him but there was no revert from him at all.

Classic case of extreme unprofessionalism. I had told him that i have a busy schedule due to my work and will not be able to attend classes from the very next day. Please give me some time to get back to you with regards to my wanting to continue with the course. And before i signed up, every response from simpli learn was in ‘yes’ ‘its possible’ ‘we will do it’. But right after the enrolment, the complete demeanour changed 360 degrees. They we not bothered about anything anymore.
Since i was not able to carry on with my classes, considering i had not attended a single session, i decided to cancel my subscription and get a refund. I called the “customer delight number”- which i beg to differ on the name. Spoke to someone who i informed, that i understand that in case of asking for refund there is a 10% deduction which is fine with me.in fact i also offered that more than 10% deduction is fine with me too as long as the percentage is not outrageous.

The girl on the phone said i will check with my seniors and revert in 24 hours on this. And viola a mail lands in my mail box with absolute promptness that the refund would by not possible.
She could have had the decency of telling me that on the phone instead of giving me the run around of “we will sincerely try and process this” and “i will talk to my senior and try and do something”.
Coming to the quality of the course, i have seen only a few recorded classes on the app and this us guy rants on about what the digital marketing is all about. Doesn’t care to explain any concepts first. It is ridiculous, please don’t go for it. A self-learning programme on google or youtube is more informative than this nonsense.
Do not go for a course from simpli learn. Not worth it!!! Its waste of your time and energy topped with the feeling of being played for a fool by these sales executives.

My wife is been working from 6 months and has been regularly facing these issues whereas there has been disgusting management not understanding the meaning of hiring women employee in night shift... They hire the employees by 6:30-3:30 but then always my wife has been logging out at 5:30 if asked or complaint to manager they say it as "big day" celebration and makes the employee work for close to 12 hours. The manager uses abusive words like (Behen chod, #, madarchod) on the floor and insults them, when asked they say its a sales organization you have understand and get used to it. This is just so unprofessional in terms of rules for an employee to work in any organization or when it comes for women security there is escort given during log out when the female employee is dropped the last... Please requesting to all mens who read this do not send your wife/sister to this organization... There is no women safety and there is no women hr during night shift to complaint.
Humble request please take a strict action on this company for their fake promises by hr made during joining and denies after joining the company.
Strict action to be taken against this company

I have enrolled for the amd201 course wide invoice no smpl_4pmdr02s5fz dated 24 feb 2018.
With every call and chat i had with their support team was promised and assured for test environment to practice.
But when i started learning and asked for handson practice. They said you enroll for instructor led programme then it will be provided.
And assured that it's refund with in 7days is without any question
But now when i am trying to get my refund they are not responding properly.
Don't go and get cheated by this company and it's agents.

I have taken itil® lifecycle expert program from simplilearn (Including exam vouchers) and finished all the courses in august 2017.
After finishing courses in september 2017 i requested to get all exam vouchers at that time with the ticket numbered "121571" from simplilearn. The customer representative said me that i do not have to get all the vouchers at a time, i can get them any time even after the course expires in that ticket. Now i opened to get my vouchers with a current ticket number "182219", the customer representative requesting from me to pay extra amount because of price increase in axelos. I said "you did not inform be about this in the past, i am sure that i did not get any mail or telephone from me about this price increase in the past". The customer representative accept that but says i have to pay extra amount.

Please help me, i do not want any favor, i am requesting my right that i deserved.
Murat

My name is gaurav. I have enrolled for digial marketing associate (Dma) course. First thing their study material is not so good. They are providing only theoritical lectures which are of no use if you are planning to enter digital marketing field. But leave that part. No issues with that.
Main thing is that their support after paying for course is very bad. They provide mimic pro support to do some practical things. I raised two times ticket, talked to their chat support so many times, but every time they are doing false promise. They are not giving me access to use mimic pro simulator for google adwords.

When you are not enrolled to their program their representative used to call you to make you enroll with the program but now no one bother to assist you. I will not recommend simplilearn to anyone. If any one want to know reality of simplilearn they can contact me

[protected].

Simplilearn pmp training is the most dictatorial training i have ever seen for pmi-pmp. These people take your money to give you a formal 35 pdu training and then put hell lot o[censored]nnecessary conditions while giving you the certificate.

First they just cover the pmp content in some audio – textual slides. And then they put condition for you to clear the simulation exam with minimum 80% score. Whereas this exam is like regular pmp exam and cannot be cleared if you are not reading pmbok. Also, asking you to submit a project plan from a project statement.

I have not seen any authorized pmp training institutes do this. Pmp training institutes just give simulation tests and project templates for practice.

Simplilearn do not have any provision for people who want to have training to have a feel of pmp content. If somebody do not have time to read pmbok, then your whole time and money wasted in training, as you won’t get the certificate.

Who the hell is simplilearn to torture candidates like this? They do not highlight the criteria to obtain the training certificate while booking.

Guys please think twice before registering from simplilearn trainings!

I have some queries related to the course which i have enrolled and raised the 11 tickets according to that but till date no solution has been provided by simplilearn. They used to give fake promises regarding the course and the placement. Now i got to know that they are feku can not able to resolve the simple queries. I have written to director — customer experience
Vivek sridhar - vivek. [protected]@simplilearn.com but no answer from him also.

Very very bad service. Do not go for simplilearn

Simplilearn — called me 110 times to sign me up for a masters course in pmp and said they would give me discount, if i sign now etc...

And bu hook or crook, they got me signed up after i made up the payment. Now, i am told there is a limited access to the course for 365 days only. So, my argument was if i was purchasing the content, it should be available for me offline too or i should be able to download or they should be able to provide me content.

They said no, this is the policy that they dont provide content to the customer and is only limited for access for certain time period.

So, i said its not a subscription and every online learning company provided the video content to the customer once they have purchased it. Simplilearn team didn't listen and are also not helping me with the refund.

So, all in all i feel cheated and misguided. Please contact the company and make sure they provide me the whole courses materials that i have paid for and not to tell me about the limited time period etcc... (How is that even possible)???

When we buy/purchase a basket of apples, do we return it to the retailer if cant finish it after a week?

I have been live chatting and calling their support lines... No one is ready to assist. And, more over i am asked to do whatever i want and even go legal etc...

I want everyone else to be aware of this situation and i will not stop here if they dont assist me.

I would want everyone to be aware of simplilearn tactics.

Company address:

Simplilearn solutions pvt ltd.
# 53/1 c, manoj arcade, 24th main, harlkunte
2nd sector, hsr layout
Bangalore - 560102, karnataka, india.
Call us at:[protected]

Simplilearn — Very pathetic support team and sales team


Very pathetic support team and sales team, they even don't know which courses available on their website.

1. They mentioned one online training course on their website, i have paid the money for that course. After payment they informed that course in not available and they assigned some different course.in that course also nothing is clear.

Hello Priyanka Munjal,
I remember your name from Syed Rizvi's batch. I tell you what happened. I was contacted by their sales guy who promised me that this course will be 100% useful in my career and the support is 24*7, trainers are world class, 3 months are there for you to attend as many batches as you want. And in total 6 months are there to submit the project.

Reality: 1)The worst part is their support. Noone is there to support and even after many follow ups someone comes back to you, he does not understand your issue and just sends any video he might have found on the youtube.
You will ask him about the right way to cut an apple with knife, he will send his reply on the beauty of Kashmir.

P.S. : Too many advises from from front line support will drive you nuts eg, posting your concern on COMMUNITY page and watching "how to use CLOUDLAB'.

2) You need to complete your course within 30 days from the last day of the batch you joined, so effectively within 2 months you need to submit the project otherwise they will give you additional tasks to get your certificate.

In short, never saw such an attractive course turning out to be so deceptive and full of fraud with false promises and poor management.

Regards,
Vaibhav Gautam
[protected]@gmail.com

I had been interested in their online digital course, but was only going to take it if my company provided the funding. I was in touch w one of their reps who allowed me to sample a 20 min webinar. I reiterated to him that my company did not have the funding to put me through the class and I would contact him if/when that did happen. Since April 2016, they have not stopped contacting me, even after several requests to remove my name from their system (email and phone). I have exchanged Tweets w their customer service but their email customer service is non existent. It is getting to the point where I'm feeling harassed, aggravated, and just want them to leave me alone. I would like to be able to fully opt-out and prevent them from contacting me. Today's date is Sept. 28, 2016 and I have several emails to them requesting them to stop contacting me. They have gone unheard.

Such a fake company.. they always say we r available 24*7hrs and whenever I message in a chat window at night to enroll for some thing or some other thing. They always say we don't have access for this specially Alex and Shelly and u can drop an email. I have a project monitoring session at 10a.m and I didnt receive any email from them and when I talked to simplilearn people, they said drop an email. the email are answered in 2-3 days till then the session will be over. If the people working in simplilearn don't have access to help us then what they guys are doing there. Technical people come at around 2-3pm and leave at around 7-8pm. Noboday is there to solve the problems. FAKE GUYS

Hi
I have enrolled in a Big data and Hadoop course from Simplilearn and they charged me Rs 18, 500 for a single course. I have paid such a big amount for this course only. Before enrollment I asked them that I want to enroll in Hadoop+Spark course. They said for this u need to pay around Rs. 30, 000. So I thought I will enroll for this course after this Hadoop course. After 2 month, I came to know from 2-3 participants that they have...

Simplilearn is just a lala chaap company. At the time of enrollment they pretend themselves as a best provider of digital marketing training with placements and all, but when i joined it all the promises and commitments seems to be fake.

The internet problem and connection problems were highly irritating. The faculties were not good at all. They all are in hurry to close the batch so that they can enroll other batches.

Really disgusting behavior. Irresponsible and shameless staff. I feel nothing positive

Simplilearn is a big big big liar. Please don't spoil anyone hard earn money!

Very bad experience with simplilearn. Their online classes were too boring and trainers were not be able to communicate with the students properly.

The main concern was the trainer's voice which was not so clear in quality. The connection was too poor and classes were stopped in between by trainer due to error in the network.

The overall course was not that much good as they told during counselling . Their placement services were too bad, i don't even get any mails or calls related to placement or anything.

It is one of the worst institute ever. Once you enroll in the course, everything starts running against you. There is no good facility. You will be brainwashed by the counselor that we have excellent training, placements, trainers etc.

The classes were online and too boring. Except very few trainer, others are just killing time and wasting our money. The standard of training and curriculum was not up to date. Very disappointed with Simplilearn.

Feeling shame about your poor customer support. Having major technical issue in your LMS. Raised the ticket number 804979. More than 5 days over, everyday If i call to know the status, same reply. - "Tomorrow it will get fix.". You people don't have any proper testing team before to make any change in production. Even the quality of the class room training also poor. Wrote an email to your customer team. No reply from the customer support...

My ticket id is #747780. Its more than 48 hours and you didn't take any action.You deducted my amount without any information. When i asked for course details. your customare care not provided complete details. Your site is totally fraud.

This is just to warn many software developers, IT consultants conducting part-time training might be contacted by a online/classroom training company 'Simplilearn', asked to empanelled with them as trainer & would sent you a so-called contract without any official sign of their management, some ladies & guys from Bangalore actually handle all stuffs, making IT consultants fool in the name of training & educating people. After sending you contract, they would start pressurize you to take up a training batch, mostly 40 hours in 4 days .an entire technology people would learn just in 4 days!! After you finished training probably 20 hours in a whole weekend, then on next week onwards they would start sending you fake feedbacks on the name of attendees, where most of all guilt's are holding by either customer support team or sales (like participants complains about no slides prior sent to them, no proper timings scheduled with trainer, the demo scripts provided to trainer what trainers are bounded to follow are very low graded.no upgradation of content materials etc). Trainers are just pet animals with no freedom of sharing their own knowledge, code, practical guidance on technology. To fool students & make bonded trainer they would mention all these bonded contents in the contract. After all, when you would ask about your working compensation, they would decline to pay, actually they make & control the entire process such a way .. the trainers get fooled such that taking the service from him/her & no need to pay by showing some false & fake feedback's in the name of participants. On the other side, they already take money from the students before enrollment. Two way gaining & two way loss by the students & trainers. For students & trainers, please dont trust this company & to the trainers- dont waste your valuable time by serving these company, they dont bother /respect your time & knowledge.

I was looking for an online course to Togaf 9.1(stage-1, 2) training course and inquired with simplilearn over their website. 2 days later, got a call from their sales rep explaining me the course details and negotiated the price & perks. he sent me the quote which says full refund if we want to cancel this. I paid 1000$ for online course+ instructor led course+ material(downloadable) after paying, I need to call them to get access to the courses, after repeated calls.they gave access to the course and asked me to check online to my suprise, they added an online recordings. immediately, I raised a refund request with their customer care. its been exactly 16 days that I have raised refund request and still no clue on when will they refund the amount.i kept checking with them and their response is "waiting for BU head's decision and will update me" I am planning to wait for few more days and willing to file a fraud law suite here in US(checked with one of friend who is into law) so, be aware.of online courses.its a big lie and fraud. once you pay everything.u will be doomed.