Simplilearn Complaints & Reviews

Hi, i had enrolled for scm with simplilearn on 21st of mar 2019 and from the time i have paid they are not responding, except for template email of we will get back soon. I have written several emails for the poor classroom training, no availability to contact and talk. The customer care number goes to a voice mail, the training vendor was also not supportive, i have written more than 10 emails but haven't got any solution. It seems like they are into education business who would call you 10 times to take your hard earned money while requesting for payment but after that nobody is bothered about the service and training quality. Quite frustrating.

So, a very serious suggestion. I do not ever, and repeat, ever enroll with simpli learn for any of your courses. I have never come across any unprofessionalism to this extent anywhere..
At night sorry midnight 12 joseph the sales guy told to make a payment of 70k and he promised me of 5 courses in master program and 16 elective course and job assistance and life time course access and 15course need projects completion each project as a certificate and resume preparation and iot course included with iot kit..
This was told by him and i have email and call recorded and feb 2018 enrolled to the course.
No projcertificate r job assistance r resume preparation nothing was done and everyday i msg cal they are not helping for resume preparation they didn't give me iot course or iot kit and they laugh at us.. As we are mad..
Joseph and pankaj both are useless and unprofessional employees.
The great thing is the institute doesn't know about wat they have promised us... Now i have enough proof will file a case on simplilearn.
The certificate on projects are not issued but they have sent me screen shots and websearch please see the images attached.
Please never ever join simplilearn...
Jigsaw institute is far better.. And keep there words
Higher level management is not aware of wats happening in the company that's so annoying...
It's a fraud institute..

Hi,

I have enrolled for ceh course in the month of july 2018 with simplilearn thinking that i will get live classes and interaction session also confirmed by the sales manager i will get the end to end support till the completion of certificate also even after certification. By the time i completed the training ec-counicl has changed their exam bule print and the scoring pattern on 1st of nov 2018 and as per ec-council they have notified to all their partner on their new changes and publication, but simplilearn not shared anything related this changed and even they are not aware of this change until i reach out to them, when i raised the concern with simplilearn and ec-council regarding failure in the exam and then this matter is came out that there was a new change in exam for ceh. But due to simplilearn ignorance of communicating the exam changes to their student i failed in the exam that i scheduled my exam on 11th of nov 2018 even after securing 94 mark out of 125.

I have spent huge time and effort to prepare for this exam not fail and of course money is always matter here i paid rs 35000 /- to simplilearn for training and support during my course. So simplilearn is the reason of my failure in the exam because simplearn has not provide the necessary information regarding exam changes.

I wrongly did online transfer of rs.5000/- on 30th august 2018. Kindly revert it back in my account. Please find attached transaction details.
Please find attached screen shot of transaction.

Below is my account details,
—
Name : sanjay prasad
Bank name : hdfc
Account no : [protected]
Ifsc code : hdfc0001066
Branch : sakchi, jamshedpu

Thanks,
Sanjay

I had enrolled to Prince2 online training & certification course few months back. The total cost paid by me for training and exam certification was Rs 40, 000. Due to some personal and career reasons, I am not able to provide exam and get certifications for a couple of years, so I requested to refund back the exam/certification amount, deducting whatever expenses occurred for online training. Certification is provided by Alexos(which is a best practice certification org. from UK). The cost of certification is high ie. around Rs 35, 000. Now Simplilearn is not ready to provide the exam/certification amount refund. They say that they don't have "refund process" for that even though a break-up can be made for certification and training.(ie. on 6th July 2018). Because they don't have a refund process, should I loose Rs 30k+ ?. It is pathetic that a organization that teaches/trains about various processes for different sectors do not have a simple process to refund the amount. If they would have been a honest organization, they would have thought about understanding my current situation and come up with a solution.

So, a very serious suggestion. I do not ever, and repeat, ever enroll with simpli learn for any of your courses. I have never come across any unprofessionalism to this extent anywhere.
To give you a back ground, i am a senior public relations professional with one of the agencies in india that is doing extremely well.in order to grow my skills, i decided to learn digital marketing. This would have also, helped me progress in my career. Hence i started my search online for the same. Also got in touch with simpli learn. This was commenced sometime in feb of 2018. From the time i enquired, a mr. Mayank chaubey got hold of my number and would call constantly to have me enrol. He spoke so highly about the course. Of course since he was from the sales team of simpli learn.
Even though i had informed him that my work timings are morning 9 to 6:30 in the evening, i would get frantic calls from him in between my meetings, or my work. Apparently not answering the phone meant call repeated to mayank. It was so annoying that i almost decided not to go with them. Which i eventually realised would have been a good choice.


Even after telling him that i will join in april he kept calling. So much so that he would call me at ungodly hours like 10:30 at night.
Then start the mails. Twice thrice in a day.


Then when the payment assistance came in to scene, mayank was already busy.

He pushed me for the payment immediately which i did of 17000+. Post payment, starts the time when mayank is completely off the face of the earth. I haven’t been able to speak to him since. He won’t revert to my calls or mails at all. Even for the simplest assistance. From the 3rd of april till the 13th of april i would call him or mail him but there was no revert from him at all.

Classic case of extreme unprofessionalism. I had told him that i have a busy schedule due to my work and will not be able to attend classes from the very next day. Please give me some time to get back to you with regards to my wanting to continue with the course. And before i signed up, every response from simpli learn was in ‘yes’ ‘its possible’ ‘we will do it’. But right after the enrolment, the complete demeanour changed 360 degrees. They we not bothered about anything anymore.
Since i was not able to carry on with my classes, considering i had not attended a single session, i decided to cancel my subscription and get a refund. I called the “customer delight number”- which i beg to differ on the name. Spoke to someone who i informed, that i understand that in case of asking for refund there is a 10% deduction which is fine with me.in fact i also offered that more than 10% deduction is fine with me too as long as the percentage is not outrageous.

The girl on the phone said i will check with my seniors and revert in 24 hours on this. And viola a mail lands in my mail box with absolute promptness that the refund would by not possible.
She could have had the decency of telling me that on the phone instead of giving me the run around of “we will sincerely try and process this” and “i will talk to my senior and try and do something”.
Coming to the quality of the course, i have seen only a few recorded classes on the app and this us guy rants on about what the digital marketing is all about. Doesn’t care to explain any concepts first. It is ridiculous, please don’t go for it. A self-learning programme on google or youtube is more informative than this nonsense.
Do not go for a course from simpli learn. Not worth it!!! Its waste of your time and energy topped with the feeling of being played for a fool by these sales executives.

My wife is been working from 6 months and has been regularly facing these issues whereas there has been disgusting management not understanding the meaning of hiring women employee in night shift... They hire the employees by 6:30-3:30 but then always my wife has been logging out at 5:30 if asked or complaint to manager they say it as "big day" celebration and makes the employee work for close to 12 hours. The manager uses abusive words like (Behen chod, #, madarchod) on the floor and insults them, when asked they say its a sales organization you have understand and get used to it. This is just so unprofessional in terms of rules for an employee to work in any organization or when it comes for women security there is escort given during log out when the female employee is dropped the last... Please requesting to all mens who read this do not send your wife/sister to this organization... There is no women safety and there is no women hr during night shift to complaint.
Humble request please take a strict action on this company for their fake promises by hr made during joining and denies after joining the company.
Strict action to be taken against this company

I have enrolled for the amd201 course wide invoice no smpl_4pmdr02s5fz dated 24 feb 2018.
With every call and chat i had with their support team was promised and assured for test environment to practice.
But when i started learning and asked for handson practice. They said you enroll for instructor led programme then it will be provided.
And assured that it's refund with in 7days is without any question
But now when i am trying to get my refund they are not responding properly.
Don't go and get cheated by this company and it's agents.

I have taken itil® lifecycle expert program from simplilearn (Including exam vouchers) and finished all the courses in august 2017.
After finishing courses in september 2017 i requested to get all exam vouchers at that time with the ticket numbered "121571" from simplilearn. The customer representative said me that i do not have to get all the vouchers at a time, i can get them any time even after the course expires in that ticket. Now i opened to get my vouchers with a current ticket number "182219", the customer representative requesting from me to pay extra amount because of price increase in axelos. I said "you did not inform be about this in the past, i am sure that i did not get any mail or telephone from me about this price increase in the past". The customer representative accept that but says i have to pay extra amount.

Please help me, i do not want any favor, i am requesting my right that i deserved.
Murat

My name is gaurav. I have enrolled for digial marketing associate (Dma) course. First thing their study material is not so good. They are providing only theoritical lectures which are of no use if you are planning to enter digital marketing field. But leave that part. No issues with that.
Main thing is that their support after paying for course is very bad. They provide mimic pro support to do some practical things. I raised two times ticket, talked to their chat support so many times, but every time they are doing false promise. They are not giving me access to use mimic pro simulator for google adwords.

When you are not enrolled to their program their representative used to call you to make you enroll with the program but now no one bother to assist you. I will not recommend simplilearn to anyone. If any one want to know reality of simplilearn they can contact me

[protected].

Simplilearn pmp training is the most dictatorial training i have ever seen for pmi-pmp. These people take your money to give you a formal 35 pdu training and then put hell lot o[censored]nnecessary conditions while giving you the certificate.

First they just cover the pmp content in some audio – textual slides. And then they put condition for you to clear the simulation exam with minimum 80% score. Whereas this exam is like regular pmp exam and cannot be cleared if you are not reading pmbok. Also, asking you to submit a project plan from a project statement.

I have not seen any authorized pmp training institutes do this. Pmp training institutes just give simulation tests and project templates for practice.

Simplilearn do not have any provision for people who want to have training to have a feel of pmp content. If somebody do not have time to read pmbok, then your whole time and money wasted in training, as you won’t get the certificate.

Who the hell is simplilearn to torture candidates like this? They do not highlight the criteria to obtain the training certificate while booking.

Guys please think twice before registering from simplilearn trainings!

I have some queries related to the course which i have enrolled and raised the 11 tickets according to that but till date no solution has been provided by simplilearn. They used to give fake promises regarding the course and the placement. Now i got to know that they are feku can not able to resolve the simple queries. I have written to director — customer experience
Vivek sridhar - vivek. [protected]@simplilearn.com but no answer from him also.

Very very bad service. Do not go for simplilearn

Simplilearn — called me 110 times to sign me up for a masters course in pmp and said they would give me discount, if i sign now etc...

And bu hook or crook, they got me signed up after i made up the payment. Now, i am told there is a limited access to the course for 365 days only. So, my argument was if i was purchasing the content, it should be available for me offline too or i should be able to download or they should be able to provide me content.

They said no, this is the policy that they dont provide content to the customer and is only limited for access for certain time period.

So, i said its not a subscription and every online learning company provided the video content to the customer once they have purchased it. Simplilearn team didn't listen and are also not helping me with the refund.

So, all in all i feel cheated and misguided. Please contact the company and make sure they provide me the whole courses materials that i have paid for and not to tell me about the limited time period etcc... (How is that even possible)???

When we buy/purchase a basket of apples, do we return it to the retailer if cant finish it after a week?

I have been live chatting and calling their support lines... No one is ready to assist. And, more over i am asked to do whatever i want and even go legal etc...

I want everyone else to be aware of this situation and i will not stop here if they dont assist me.

I would want everyone to be aware of simplilearn tactics.

Company address:

Simplilearn solutions pvt ltd.
# 53/1 c, manoj arcade, 24th main, harlkunte
2nd sector, hsr layout
Bangalore - 560102, karnataka, india.
Call us at:[protected]

Simplilearn — Very pathetic support team and sales team


Very pathetic support team and sales team, they even don't know which courses available on their website.

1. They mentioned one online training course on their website, i have paid the money for that course. After payment they informed that course in not available and they assigned some different course.in that course also nothing is clear.

Hello Priyanka Munjal,
I remember your name from Syed Rizvi's batch. I tell you what happened. I was contacted by their sales guy who promised me that this course will be 100% useful in my career and the support is 24*7, trainers are world class, 3 months are there for you to attend as many batches as you want. And in total 6 months are there to submit the project.

Reality: 1)The worst part is their support. Noone is there to support and even after many follow ups someone comes back to you, he does not understand your issue and just sends any video he might have found on the youtube.
You will ask him about the right way to cut an apple with knife, he will send his reply on the beauty of Kashmir.

P.S. : Too many advises from from front line support will drive you nuts eg, posting your concern on COMMUNITY page and watching "how to use CLOUDLAB'.

2) You need to complete your course within 30 days from the last day of the batch you joined, so effectively within 2 months you need to submit the project otherwise they will give you additional tasks to get your certificate.

In short, never saw such an attractive course turning out to be so deceptive and full of fraud with false promises and poor management.

Regards,
Vaibhav Gautam
[protected]@gmail.com

I had been interested in their online digital course, but was only going to take it if my company provided the funding. I was in touch w one of their reps who allowed me to sample a 20 min webinar. I reiterated to him that my company did not have the funding to put me through the class and I would contact him if/when that did happen. Since April 2016, they have not stopped contacting me, even after several requests to remove my name from their system (email and phone). I have exchanged Tweets w their customer service but their email customer service is non existent. It is getting to the point where I'm feeling harassed, aggravated, and just want them to leave me alone. I would like to be able to fully opt-out and prevent them from contacting me. Today's date is Sept. 28, 2016 and I have several emails to them requesting them to stop contacting me. They have gone unheard.

Such a fake company.. they always say we r available 24*7hrs and whenever I message in a chat window at night to enroll for some thing or some other thing. They always say we don't have access for this specially Alex and Shelly and u can drop an email. I have a project monitoring session at 10a.m and I didnt receive any email from them and when I talked to simplilearn people, they said drop an email. the email are answered in 2-3 days till then the session will be over. If the people working in simplilearn don't have access to help us then what they guys are doing there. Technical people come at around 2-3pm and leave at around 7-8pm. Noboday is there to solve the problems. FAKE GUYS

Simplilearn is just a lala chaap company. At the time of enrollment they pretend themselves as a best provider of digital marketing training with placements and all, but when i joined it all the promises and commitments seems to be fake.

The internet problem and connection problems were highly irritating. The faculties were not good at all. They all are in hurry to close the batch so that they can enroll other batches.

Really disgusting behavior. Irresponsible and shameless staff. I feel nothing positive

Simplilearn is a big big big liar. Please don't spoil anyone hard earn money!

Very bad experience with simplilearn. Their online classes were too boring and trainers were not be able to communicate with the students properly.

The main concern was the trainer's voice which was not so clear in quality. The connection was too poor and classes were stopped in between by trainer due to error in the network.

The overall course was not that much good as they told during counselling . Their placement services were too bad, i don't even get any mails or calls related to placement or anything.

It is one of the worst institute ever. Once you enroll in the course, everything starts running against you. There is no good facility. You will be brainwashed by the counselor that we have excellent training, placements, trainers etc.

The classes were online and too boring. Except very few trainer, others are just killing time and wasting our money. The standard of training and curriculum was not up to date. Very disappointed with Simplilearn.