Simplilearn Complaints & Reviews

Simplilearn — called me 110 times to sign me up for a masters course in pmp and said they would give me discount, if i sign now etc...

And bu hook or crook, they got me signed up after i made up the payment. Now, i am told there is a limited access to the course for 365 days only. So, my argument was if i was purchasing the content, it should be available for me offline too or i should be able to download or they should be able to provide me content.

They said no, this is the policy that they dont provide content to the customer and is only limited for access for certain time period.

So, i said its not a subscription and every online learning company provided the video content to the customer once they have purchased it. Simplilearn team didn't listen and are also not helping me with the refund.

So, all in all i feel cheated and misguided. Please contact the company and make sure they provide me the whole courses materials that i have paid for and not to tell me about the limited time period etcc... (How is that even possible)???

When we buy/purchase a basket of apples, do we return it to the retailer if cant finish it after a week?

I have been live chatting and calling their support lines... No one is ready to assist. And, more over i am asked to do whatever i want and even go legal etc...

I want everyone else to be aware of this situation and i will not stop here if they dont assist me.

I would want everyone to be aware of simplilearn tactics.

Company address:

Simplilearn solutions pvt ltd.
# 53/1 c, manoj arcade, 24th main, harlkunte
2nd sector, hsr layout
Bangalore - 560102, karnataka, india.
Call us at:[protected]

Simplilearn — Very pathetic support team and sales team


Very pathetic support team and sales team, they even don't know which courses available on their website.

1. They mentioned one online training course on their website, i have paid the money for that course. After payment they informed that course in not available and they assigned some different course.in that course also nothing is clear.

Hello Priyanka Munjal,
I remember your name from Syed Rizvi's batch. I tell you what happened. I was contacted by their sales guy who promised me that this course will be 100% useful in my career and the support is 24*7, trainers are world class, 3 months are there for you to attend as many batches as you want. And in total 6 months are there to submit the project.

Reality: 1)The worst part is their support. Noone is there to support and even after many follow ups someone comes back to you, he does not understand your issue and just sends any video he might have found on the youtube.
You will ask him about the right way to cut an apple with knife, he will send his reply on the beauty of Kashmir.

P.S. : Too many advises from from front line support will drive you nuts eg, posting your concern on COMMUNITY page and watching "how to use CLOUDLAB'.

2) You need to complete your course within 30 days from the last day of the batch you joined, so effectively within 2 months you need to submit the project otherwise they will give you additional tasks to get your certificate.

In short, never saw such an attractive course turning out to be so deceptive and full of fraud with false promises and poor management.

Regards,
Vaibhav Gautam
[protected]@gmail.com

I had been interested in their online digital course, but was only going to take it if my company provided the funding. I was in touch w one of their reps who allowed me to sample a 20 min webinar. I reiterated to him that my company did not have the funding to put me through the class and I would contact him if/when that did happen. Since April 2016, they have not stopped contacting me, even after several requests to remove my name from their system (email and phone). I have exchanged Tweets w their customer service but their email customer service is non existent. It is getting to the point where I'm feeling harassed, aggravated, and just want them to leave me alone. I would like to be able to fully opt-out and prevent them from contacting me. Today's date is Sept. 28, 2016 and I have several emails to them requesting them to stop contacting me. They have gone unheard.

Such a fake company.. they always say we r available 24*7hrs and whenever I message in a chat window at night to enroll for some thing or some other thing. They always say we don't have access for this specially Alex and Shelly and u can drop an email. I have a project monitoring session at 10a.m and I didnt receive any email from them and when I talked to simplilearn people, they said drop an email. the email are answered in 2-3 days till then the session will be over. If the people working in simplilearn don't have access to help us then what they guys are doing there. Technical people come at around 2-3pm and leave at around 7-8pm. Noboday is there to solve the problems. FAKE GUYS

Hi
I have enrolled in a Big data and Hadoop course from Simplilearn and they charged me Rs 18, 500 for a single course. I have paid such a big amount for this course only. Before enrollment I asked them that I want to enroll in Hadoop+Spark course. They said for this u need to pay around Rs. 30, 000. So I thought I will enroll for this course after this Hadoop course. After 2 month, I came to know from 2-3 participants that they have...

Simplilearn is just a lala chaap company. At the time of enrollment they pretend themselves as a best provider of digital marketing training with placements and all, but when i joined it all the promises and commitments seems to be fake.

The internet problem and connection problems were highly irritating. The faculties were not good at all. They all are in hurry to close the batch so that they can enroll other batches.

Really disgusting behavior. Irresponsible and shameless staff. I feel nothing positive

Simplilearn is a big big big liar. Please don't spoil anyone hard earn money!

Very bad experience with simplilearn. Their online classes were too boring and trainers were not be able to communicate with the students properly.

The main concern was the trainer's voice which was not so clear in quality. The connection was too poor and classes were stopped in between by trainer due to error in the network.

The overall course was not that much good as they told during counselling . Their placement services were too bad, i don't even get any mails or calls related to placement or anything.

It is one of the worst institute ever. Once you enroll in the course, everything starts running against you. There is no good facility. You will be brainwashed by the counselor that we have excellent training, placements, trainers etc.

The classes were online and too boring. Except very few trainer, others are just killing time and wasting our money. The standard of training and curriculum was not up to date. Very disappointed with Simplilearn.

Feeling shame about your poor customer support. Having major technical issue in your LMS. Raised the ticket number 804979. More than 5 days over, everyday If i call to know the status, same reply. - "Tomorrow it will get fix.". You people don't have any proper testing team before to make any change in production. Even the quality of the class room training also poor. Wrote an email to your customer team. No reply from the customer support...

My ticket id is #747780. Its more than 48 hours and you didn't take any action.You deducted my amount without any information. When i asked for course details. your customare care not provided complete details. Your site is totally fraud.

This is just to warn many software developers, IT consultants conducting part-time training might be contacted by a online/classroom training company 'Simplilearn', asked to empanelled with them as trainer & would sent you a so-called contract without any official sign of their management, some ladies & guys from Bangalore actually handle all stuffs, making IT consultants fool in the name of training & educating people. After sending you contract, they would start pressurize you to take up a training batch, mostly 40 hours in 4 days .an entire technology people would learn just in 4 days!! After you finished training probably 20 hours in a whole weekend, then on next week onwards they would start sending you fake feedbacks on the name of attendees, where most of all guilt's are holding by either customer support team or sales (like participants complains about no slides prior sent to them, no proper timings scheduled with trainer, the demo scripts provided to trainer what trainers are bounded to follow are very low graded.no upgradation of content materials etc). Trainers are just pet animals with no freedom of sharing their own knowledge, code, practical guidance on technology. To fool students & make bonded trainer they would mention all these bonded contents in the contract. After all, when you would ask about your working compensation, they would decline to pay, actually they make & control the entire process such a way .. the trainers get fooled such that taking the service from him/her & no need to pay by showing some false & fake feedback's in the name of participants. On the other side, they already take money from the students before enrollment. Two way gaining & two way loss by the students & trainers. For students & trainers, please dont trust this company & to the trainers- dont waste your valuable time by serving these company, they dont bother /respect your time & knowledge.

I was looking for an online course to Togaf 9.1(stage-1, 2) training course and inquired with simplilearn over their website. 2 days later, got a call from their sales rep explaining me the course details and negotiated the price & perks. he sent me the quote which says full refund if we want to cancel this. I paid 1000$ for online course+ instructor led course+ material(downloadable) after paying, I need to call them to get access to the courses, after repeated calls.they gave access to the course and asked me to check online to my suprise, they added an online recordings. immediately, I raised a refund request with their customer care. its been exactly 16 days that I have raised refund request and still no clue on when will they refund the amount.i kept checking with them and their response is "waiting for BU head's decision and will update me" I am planning to wait for few more days and willing to file a fraud law suite here in US(checked with one of friend who is into law) so, be aware.of online courses.its a big lie and fraud. once you pay everything.u will be doomed.

Back some time, Simpliearn contacted me online and asked me to help them to conduct a training for their clients who had signed up for their course. As I checked on Linkedin, Simpliearn seems to have many online accounts and claimed to be heavily invested by venture cap; so i thought it should be quite safe to do the course for them in my country and I would be paid as promised. They even offered their NDA (with their boss signature on it) to sign (You would've feel that this is a genuine deal, wouldn't you?) The day before the training, Simpliearn's Stacey Taylor (which I later found out to be a fake name used by their account manager on Linkedin [using a westerner profile picture] - her real name is some long Bangladeshi name [with a Bangladeshi lady profile picture she accidentally reveal on whatsapp] called to tell me they do not have a training room arranged and that I've to do the training in local cafes for 2 days. She told me it would be alright and asked me to pay for all the printing, scanning, logistics, food expenses first and she promised that Simplilearn would pay me back the expenses and training fee after the 2 day training. She emailed and called using a usa hunting number to beg me to help her out... which i reluctantly agreed (unfortunately i was naive). When the 2 students (Simplilearn's clients) arrived on the first day of the training, i was shocked to learn from them that they had actually paid online to Simpliearn many months before but their classes were continually re-scheduled for no good reasons. And Simplilearn refused to refund them when requested. They revealed to me "Their online 90 days is useless crap and often not working, its just their tactic to keep your money. They demand you pay upfront by paypal and then keep delaying / rescheduling the classes till you finally give up. And they will never give you a refund when they fail to deliver every time! And give you lots of excuses. It is what we call a Snake-Oil company that trumpet their ‘successes’ to get you in." Luckily the 2 students are understanding that I am only a 'last-minute' stand-in freelance trainer and we conducted the 2 days course with a conclusive EXIN exams. 2 weeks later, they told me they passed the exam. Since then, I've been emailing Simpliearn for my rightful training fee and expenses claim. Initially, they bounced the email to their so-called finance and even their seemingly management (Dinesh Kumar and Krishna Kumar). After several correspondences for months, they still could not give me a good reason why they are delaying the payment. In the end, they simply ignored my emails. Till today, they have made no attempt to pay me. These are my personal lessons learnt: 1. Never trust a Bangladesh Company (search wikipedia and you'll know why). 2. Even if they sign a contract with you such as a NDA, it doesn't matter to them if they honor it or not. Strange culture indeed... 3. Many of the identities they use online are fake 4. They make use of foreign trainers to boost their profile but may scam these trainers and move on to other trainers. 5. Learn from the clients, it says a lot. 6. EXIN? ... to check on the training provider? What do you think? Today, whenever I see online viral articles sharing about how their boss gets million dollars investments from VC, I laugh loudly to myself [especially at those notable sites for sharing blindly the old news] and wonder how that is possible when they cannot even pay up a few bucks owed to people who service them... Why don't they call themselves simplicheat or simpliscam instead? So...If, by any chance, you are asked to be their trainer and having read my story, you still insist to go ahead to deal with them... then good luck! Maybe you can make sure you get your training fee paid first before you conduct any training for them? Or., , , If, by any chance, you have signed up for a course with them and having read my story, you still insist to go ahead to deal with them... then good luck too! Maybe you can try to get them to refund you immediately and see what shameless tricks they will use next? Last words... I've since moved on and avoided many sickening deals with Bangladesh companies after this experience. If you are hoping for their government to close Simplilearn down, dream on ... as Bangladesh is the most corrupted country in the world. Other references: http://en.wikipedia.org/wiki/Corruption_in_Bangladesh

Back some time, Simpliearn contacted me online and asked me to help them to conduct a training for their clients who had signed up for their course. As I checked on Linkedin, Simpliearn seems to have many online accounts and claimed to be heavily invested by venture cap; so i thought it should be quite safe to do the course for them in my country and I would be paid as promised. They even offered their NDA (with their boss signature on it) to sign (You would've feel that this is a genuine deal, wouldn't you?) The day before the training, Simpliearn's Stacey Taylor (which I later found out to be a fake name used by their account manager on Linkedin [using a westerner profile picture] - her real name is some long Bangladeshi name [with a Bangladeshi lady profile picture she accidentally reveal on whatsapp] called to tell me they do not have a training room arranged and that I've to do the training in local cafes for 2 days. She told me it would be alright and asked me to pay for all the printing, scanning, logistics, food expenses first and she promised that Simplilearn would pay me back the expenses and training fee after the 2 day training. She emailed and called using a usa hunting number to beg me to help her out... which i reluctantly agreed (unfortunately i was naive). When the 2 students (Simplilearn's clients) arrived on the first day of the training, i was shocked to learn from them that they had actually paid online to Simpliearn many months before but their classes were continually re-scheduled for no good reasons. And Simplilearn refused to refund them when requested. They revealed to me "Their online 90 days is useless crap and often not working, its just their tactic to keep your money. They demand you pay upfront by paypal and then keep delaying / rescheduling the classes till you finally give up. And they will never give you a refund when they fail to deliver every time! And give you lots of excuses. It is what we call a Snake-Oil company that trumpet their ‘successes’ to get you in." Luckily the 2 students are understanding that I am only a 'last-minute' stand-in freelance trainer and we conducted the 2 days course with a conclusive EXIN exams. 2 weeks later, they told me they passed the exam. Since then, I've been emailing Simpliearn for my rightful training fee and expenses claim. Initially, they bounced the email to their so-called finance and even their seemingly management (Dinesh Kumar and Krishna Kumar). After several correspondences for months, they still could not give me a good reason why they are delaying the payment. In the end, they simply ignored my emails. Till today, they have made no attempt to pay me. These are my personal lessons learnt: 1. Never trust a Bangladesh Company (search wikipedia and you'll know why). 2. Even if they sign a contract with you such as a NDA, it doesn't matter to them if they honor it or not. Strange culture indeed... 3. Many of the identities they use online are fake 4. They make use of foreign trainers to boost their profile but may scam these trainers and move on to other trainers. 5. Learn from the clients, it says a lot. 6. EXIN? ... to check on the training provider? What do you think? Today, whenever I see online viral articles sharing about how their boss gets million dollars investments from VC, I laugh loudly to myself [especially at those notable sites for sharing blindly the old news] and wonder how that is possible when they cannot even pay up a few bucks owed to people who service them... Why don't they call themselves simplicheat or simpliscam instead? So...If, by any chance, you are asked to be their trainer and having read my story, you still insist to go ahead to deal with them... then good luck! Maybe you can make sure you get your training fee paid first before you conduct any training for them? Or., , , If, by any chance, you have signed up for a course with them and having read my story, you still insist to go ahead to deal with them... then good luck too! Maybe you can try to get them to refund you immediately and see what shameless tricks they will use next? Last words... I've since moved on and avoided many sickening deals with Bangladesh companies after this experience. If you are hoping for their government to close Simplilearn down, dream on ... as Bangladesh is the most corrupted country in the world. Other references: http://en.wikipedia.org/wiki/Corruption_in_Bangladesh Please comment and share if you've similar experiences with them.

As per institute they were suppose to conduct training on Oct 18, 19 and Nov 1. First these guys never called me, I called your call center number umpteen times without any success then I called hotel, where they were supposedly planning to host training, to understand if they are planning to conduct training and they confirmed that there is no training planned on 18th and 19th Oct. After that I got a call from simplilearn team, on basis of my calls to their call center, informing that there would be no training on secheduled date and till date I have not received any email confirmation on same.I was promised that training will be conducted on 15 and 16 Nov and on 4th Nov, Shameena, from Simplilearn, said that training will conducted in December. On context of pathetic customer experience, I have placed a refund request for entire money on immediate basis and Shameena had promised that I will get my complete payment refunded by 10th Nov 2014. Now they are saying that they will not return the money. Please intervene and ensure that these are guys are taken to task. Regards, Nitin Bhardwaj [protected]

DON'T WASTE YOUR MONEY! Save your money. They lie every step of the way, and make you believe that they are running a legitimate business. That is NOT the case. They sell you and several people nationwide on a class that will supposedly be happening at a hotel in your city... so you are paying for a live format class. Just the day before the class is to start, they let you know that the class has been cancelled, and that they will be offering a web seminar instead. No regard for time zones... My class was supposed to start at 9am my time, they started central time, so I would need to log on by 7am. I missed the first two hours. Then when they finally replied to my email complaint they tell me that I can't get my 100% money back guarantee because I took the low grade online course that they substituted my class with (PROOF is in the screen shot of the email I received from them. DONT WASTE YOUR MONEY!!

Purchased Big Data and Hadoop self study training material.From the very beginning had issues with support addressing problems.They was carelessness in response time and very bad customer service.I was accused o[censored]sing foul language .I had requested for an audio recording of our conversation, which felt on deaf ears. Obviously they were lying.They have received the payment and now don’t care to address problems on the premises they are not obliged to address issues.relating to study courses.Issues are related to their course material . The bottom line is due to Simplilearn inefficiencies customer is facing issues and delay in resolution. Completely waste of my time and effort, certainly this site is not to be recommended by my self.Better to throw your money in the bin then subscribe here

Hello,

My name is RAJA KS and my mobile number is [protected]. I was using this connection for the past 6 year and had no problems with it.
Suddenly in July 23rd 2104 at 3.30PM . I got a message on my mobile showing INVALID SIM. For your information, I was using this connection day in and day out. I have made calls everyday, there's no way there can be zero usage for this number. Please sir activate my SIM. This SIM is very important for me, this no I was mention in my CV .

I am really harassed by the deactivation of my SIM card. I request you to activate my SIM card as early as possible.

My SIM card number is :[protected]


I request for immediate action for my problem

Best Regards,
RAJA KS

Run! Do not book a course with this ghost company. They send wrong invoices, book you on wrong dates, load pre-course content with 400+ study hours 10 days before your course (and I booked 2 months in advance - ITIL foundation), they never call back, never email back when they promise and are impossible to deal with.
It looks like this completely outsourced overseas to the local street vendor.