Smytten — Complaint regarding the undelivered order
L
Laura s
May 7, 2023
This thread was updated on May 7, 2023
I have ordered a few products from smytten on 16th of November 2020. This ordered, packed and shipped, but not delivered. It's been held in jp nagar service centre. Like its there responsibility to deliver it to our particular place. They can't be so reluctant about their customers. What does it mean 'consignee not available, can't deliver the product'?. Is this the attitude they show towards customers? People couldn't bother to buy any items from your app if this repeats. What if some customer pay online through banking and the products not delivered to them? This app treated has fraud. I soon want a response.
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Smytten customer support has been notified about the posted complaint.
I ordered trial products 2 may and the product was showing out of delivery today and now the delivery guy didn’t even arrived at my place .. they’re showing ‘’consignee did not recieve’’ like what is happening i do not understand..
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My order id #9937156