[Resolved]  Snapdeal.com — Fraud call

Address:	Osmanabad, Maharashtra, 413501
Website:	snapdeal.com

Hello, my name is Sachin.d, i have been buying things from snapdeal, and for any issue, snapdeal has been calling me, and genuine personell used to make a call from snapdeal no. but recently there was an issue about one order, named Burdy sleeveless jacket - Order ID: [protected]. so it was a replacement issue, but on 28th nov, at 3pm, i received a call form [protected], and the person said, i'm from snapdeal, you had an issue about a product, i said yes, he told me that your product is so and so so we will refund you, (but the issue was of replacement and not refund).. and tell me which bank account you have, i told that State bank of india, and Union bank. he said ok, now tell me your sbi bank debit card number, i got a bit hesitative, but he insisted to tell me my card number, i said ok, and told him my sbi card number, then he was asking for the CVV number behind the card. then it struck me, i thought then he might even ask for the card pin number... i said him that its confidential and i can't tell you that. he kept insisting to give him that number, i said i shall myself call snapdeal and if they will ask me then i will give it, for now i can't. so my concern is, is that person and the number really from snapdeal? is the card number, the CVV number required? if the person is not form snapdeal, who is he. and apart form that, my sbi card is also deactivated for e-commerce transaction automatically. I i'm afraid that this person is a bank account hacker. plz help.