[Resolved] Snapdeal.com — Unable to login snapdeal! (Account suspended) | |||||
This is infrom u that acctullay I've complaint regrading of my freecharge account (Khatua.[protected]@gmail.com) which was I'm unable to use my account in last 7 days why I dn't know??? π π π When I am trying to login my freecharge account, I am getting an Error message on my window "Your account has been temporarily suspended due to security reasons" They block my account without any information even notification on email or phone and i am not able to use my wallet amount also however I i've recvied dailybasis various promotion offerd mail from FreeCharge and Snapdeal account is suspended without telling any reason bucz it's linked up my account with freecharge account, It's so embarrassing.. Can anyone help me on this really its very frustrating for me and will it get resolve or not I don't know but seriously I will not use this free charge app again in future and also suggest to my colleagues, friends, relative and anyone who is using this app to uninstall this app from your phone because these are pirates they can do anything with your account but you cannot do anything of these type of company nothing more else.. What the hel of doing manπ¨??? π π π π π π Freecharge security system is thord class, they suspend my account in first time β, thats why m unable to recharge my account or use any services of thia website, i face problem due to this, thats i uses paytm that is thousand times better than this company, freecharge dont have any customer care number or supprt why I dn't know???Can u tell me??? Please escalated this matter to concern department π¬ and resolve this issue and take action immediately also give improve ur security system and customer support. My account is still suspended from ur company.. Regards, Sanjoy Khatua [protected] Sent From 'My Samsung J7 Smart Phone Was this information helpful? | |||||
Feb 20, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jan 03, 2017 Snapdeal.com Customer Care's response Dear Sanjoy khatua, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal Verified Support Jan 20, 2017 Snapdeal.com Customer Care's response Dear Sanjoy khatua, We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly. Regards, Team Snapdeal | |||||
 2 Comments | |||||
Comments
I am doing shopping from you from many years. I may have purchased items over Rs. 1 Lakh. It was happy shopping with you considering few items were not upto the mark or size issue, or defects. I returned them, still I can say the total return would not be more than 20% of overall purchases.
Last month I ordered few dresses of Rs.3383/- and none of them were as good as shown in the pics, even size was the issue. A return was requested. After collecting the items my account got suspended and it is said unable to refund the amount.
Customer care says your account shows too-many returns. I remember few items were cancelled by yourself as unable to full-fill. Few items were Fake, I did inform you & even to Levis.
In the portal it says it will be refunded on or before 19th April, today is 25th. Still not done. Can any e-shopping company digest your money? Is this not a cheating or looting from customers.
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Last month I ordered few dresses of Rs.3383/- and none of them were as good as shown in the pics, even size was the issue. A return was requested. After collecting the items my account got suspended and it is said unable to refund the amount.
Customer care says your account shows too-many returns. I remember few items were cancelled by yourself as unable to full-fill. Few items were Fake, I did inform you & even to Levis.
In the portal it says it will be refunded on or before 19th April, today is 25th. Still not done. Can any e-shopping company digest your money? Is this not a cheating or looting from customers.
Snapdeal.com Customer Care's response, Apr 26, 2017
Verified Support
Dear Anoopvaidya,
We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.
Regards,
Team Snapdeal
We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.
Regards,
Team Snapdeal
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Team Snapdeal
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal